Requisition ID: 25031
Job Category: Sales & Customer Service
Career level: Manager
Contract type: Permanent
Location:
Scarborough, ON, CA
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District Sales Manager
Location: Mississauga, ON
Salary Range: $ 112,000.00 to 126,000.00
About SKF:
SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!
SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.
Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.
We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.
We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.
Learn about SKF at www.skf.com.
Postion Summary
Enhance and maintain sales for SKF Canada OEM. In the territory of Ontario, Canada, this role will work with the 150+ OEM customers to validate their overall sales potential as well as identifying key elements for each to specify and leverage SKF products in their organizations and equipment. The daily work will involve communicating with customers through virtual methods as well as regular site visits and follow-up.
Partner with OEM customers to maintain and develop sales for the organization. The purpose is to drive sales through a combination of visits and communications with customers to create and support new sales opportunities for SKF. This role is responsible for building long-term partnerships with customers and therein increasing sales and profitability for SKF. This strategic role contributes to the organization by maintaining and growing cash flow and profitability as well as championing the brand and setting the foundation for long-term financial stability.
Key Responsibilities
Promote and sell SKF products and services included in the product platforms to existing customers, as well as actively hunting for new customers
Plan, coordinate and organize sales activities within the province of Ontario
“Hunt” and develop new business relationships in order to acquire new accounts
Enter, maintain and manage all business process requirements within C4C to meet corporate strategies and KPI's
Liaise with the Marketing Department and new business development groups to promote new product lines in order to increase sales volumes and profitability
Provide product support to customers on service issues by working closely with Client Sales Department
Prepare reports for management including weekly customer visits and opportunities.
Attend team meetings as well as meetings and trainings within SKF to enhance technical skills and knowledge.
Participating in trade shows to promote SKF products and services
Facilitate training to OEM customers on SKF products and services
Leadership & Team Development
Team leadership responsibilities include working with internal colleagues as well as stakeholders within SKF to build trust and a smooth exchange of information and documents to best serve the overall corporation as well as external / direct customers.
Coaching and development expectations are to be a mentor and “buddy” for less seasoned team members. Sharing knowledge and experience is a key contribution requirement for this role.
Customer / Stakeholder Engagement
Customer interaction scope is on a direct, daily and frequent basis. This role must completely and consistently engage and support customers to achieve maximum sales volumes.
Escalation responsibilities are at the salesperson’s discretion based on customer valuation, size and importance of the project, urgency of the requirement etc. Escalation protocols are set within the OEM sales team and are expected to be part of this role’s regular scope of responsibilities.
Cross-Functional Collaboration
Key internal partners are sales team colleagues within OEM and aftermarket as well as client sales and SKF colleagues in cross functional roles. Additionally, SKF factory and inventory team members will need to be collaborated with on a regular basis.
Collaboration expectations are to have this role bring positive communication and shared outcomes through all parties.
Operational Excellence
Performance metrics include but are not limited to; Sales volumes, PS (costing) levels, number of customer visits and number of new sales opportunities created.
Process improvement responsibilities will include quarterly recommendations and tabled ideas for improvement in flow of processes from internal as well as customer documentation and online portals etc.
Strategic Communication
Communication expectations – Very high level of positive verbal and written communications through virtual or in-person experiences. This role is the “face” of SKF and can be considered the “quarterback” of the sales team for the customers in a given territory. Purposeful Action Taker: Eager to learn, takes initiative in addressing customer needs and looking for solutions
Reporting requirements include weekly submissions for newly created sales opportunities as well as posting of visits and regular communications with customers in the C4C platform.
Qualifications
Education:
Post secondary education in a technical field with Sales or related equivalent experience
Experience:
Strong business knowledge of the bearing industry
Ability to work with a computerized CRM system, preferably Word, PowerPoint and Excel)
Excellent interpersonal, presentation, negotiation, organizational skills.
Excellent communication skills both written and verbal in English language. Additional languages spoken / written are a welcome asset.
Must live in the territory – Greater Toronto Area
Must have a valid driver’s license and a good driving record
Knowledge of customer base would be an asset
Technical Skills:
Overall technical / mechanical aptitude is an asset.
Knowledge and interpretation of “blueprint” and technical drawings is an asset
Other Requirements:
Embrace and model the SKF code of conduct.
Travel Requirements
75% daily traveling within the territory to meet with customers at their facilities.
Overnight travel 20% per month
Occasional international business travel to US and / or Mexico
What You’ll Love About SKF:
Rest and Relaxation. Enjoy a robust vacation, statutory holidays as well as sick day policies!
Work/Life Balance. A possibility for flexibility and an opportunity for occasional remote work.
Health and Wellness Benefits. SKF cares about the wellbeing of our employees. We have a comprehensive Benefits Package.
Invest in your Future. SKF offers a Defined contribution plan opportunity to have up to 6% contribution matched (on base salary).
Much more! Growth opportunities, tuition reimbursement, employee assistance program, life insurance, and with so many benefits to working for SKF, we could not name them all!
