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it/av support specialist jobs near vaughan, on

Specialist Executive Technical Support

Coreio Inc -
Woodbridge, ON

Quick apply

Job details

Contract
$30–$35 an hour

Qualifications

Technical support
Analysis skills
ServiceNow
IT
Communication skills
Active Directory

Full job description

Blue Mantis Canada combines Coreio’s 35+ years of expertise in IT services and ServiceNow consulting with Blue Mantis’ proven track record as a leading digital transformation partner. Together, we help organizations modernize their businesses through managed services, cybersecurity, cloud solutions, automation, and strategic technology consulting. As part of Blue Mantis, we support more than 1,200 mid-market and enterprise clients across North America and Europe, delivering innovative solutions that help businesses adapt, grow, and succeed.

We are looking for a Senior Executive/Team Lead Technician providing high-touch technical support to senior executives (SVP/EVP and above), ensuring seamless IT experience across devices, applications, and meeting technologies.

This role is an Onsite 6-month contract opportunity (possibility of an extension) with coverage: Monday to Friday, 7:00 AM – 10:00 PM EST (shift-based) and on-call requirement

Key Responsibilities

Deliver end-user support for executive leadership
Troubleshoot and resolve hardware, software, and AV-related issues
Support meeting room technologies (Teams, cameras, telephony)
Perform root cause analysis and resolve issues with minimal supervision
Collaborate with IT teams for escalations and project delivery
Manage and support IT-related projects and rollouts
Maintain strong relationships with executive stakeholders
Ensure adherence to SLAs and high service standards
Coordinate with vendors and internal support teams

Required Skills & Experience

5+ years experience in technical support (Senior Tech / Team Lead level)
Strong experience with PC, MacBook, iPhone
Knowledge of Microsoft O365, Exchange, Windows, Active Directory
Experience supporting AV and meeting room technologies
Familiarity with ServiceNow or similar tools
Strong troubleshooting and analytical skills
Experience supporting senior executives preferred

Soft Skills

Excellent communication and interpersonal skills
Professional and polished demeanor
Ability to handle high-pressure situations with composure
Strong customer service mindset

Blue Mantis Canada is an equal opportunity employer and values diversity in its workforce. Blue Mantis encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the Human Resources team.

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it/av support specialist jobs in vaughan, on

Specialist Executive Technical Support

IT Reporting Specialist

IT/AV Support Specialist

Automation and Service Desk Specialist

Specialist, Executive Technical Support

Design Specialist

Marketing Event Specialist

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