vaughan, on membership road service advisor Jobs – 14 Openings This Week

Membership Road Service Advisor
CAA Club Group —Thornhill, ON
- $40,800–$50,000 a year
- Weekends as needed
- Customer service
- High school diploma or GED
- Communication skills
- Wellness program
- Tuition reimbursement
Quick apply
Apprentice Technician - Prima Mazda (26163)
Zanchin Automotive Group —Vaughan, ON
- $18–$22 an hour
- Maintenance
- High school diploma or GED
- No university degree
- Dental care
- Vision care
Quick apply
8d
Inbound Sales Advisor
CAA SCO Systems & Services Inc —Thornhill, ON
- $40,800–$50,000 a year
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Wellness program
- Tuition reimbursement
Quick apply
2d
Automotive Service Technician (310S) - Humberview Chevrolet Buick GMC
The Humberview Group —Toronto, ON
- $35–$45 an hour
- Mechanic experience
- Organizational skills
- In-person
- Dental care
- Employee assistance program
Automotive Service Technician
PAG Direct —Richmond Hill, ON
- $36–$40 an hour
- Full-time
- English
- No university degree
- Dental care
Quick apply
Automotive Trim Technician (City Buick Chevrolet Cadillac GMC)
The Humberview Group —Toronto, ON
- $39 an hour
- Organizational skills
- In-person
- Time management
- Dental care
- Employee assistance program
310 Certified Technician
Parsons —Markham, ON
- $29.66–$53.70 an hour
- No weekends
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Civil Engineer/Designer
Dillon Consulting Limited —Vaughan, ON
- $82,000–$115,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's
- Civil Engineering
- Employee assistance program
- Flexible schedule
Environmental Planner
Dillon Consulting Limited —North York, ON
- $72,000–$127,900 a year
- Full-time
- Hybrid work
- Writing skills
- Business development
- Bachelor's
- Employee assistance program
- Flexible schedule
Civil Project Manager
Dillon Consulting Limited —Vaughan, ON
- $118,000–$140,000 a year
- Full-time
- Hybrid work
- Writing skills
- Engineering
- Project management
- Employee assistance program
- Flexible schedule

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Membership Road Service Advisor
CAA Club Group —Thornhill, ON
Working in a call center environment, you will be responsible for answering calls, and texts, within skill-set assigned queues providing timely responses to…
$40,800–$50,000 a year
Quick apply
Inbound Sales Advisor
CAA SCO Systems & Services Inc —Thornhill, ON
You will be required to obtain your license; we provide training and certification within the first month of employment. Quick and accurate data entry.
$40,800–$50,000 a year
Quick apply
2d

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Membership Road Service Advisor

CAA Club Group -
Thornhill, ON

Quick apply

Job details

$40,800–$50,000 a year

Qualifications

Customer service
Post-secondary education
High school diploma or GED
Communication skills

Full job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

This Work From Home position begins with paid training:

Day one is a virtual scheduled session to ensure your equipment is set up and in working order.
Day two is a full day of training onsite, in-person orientation class at our CAA head office (If you are located in SCO our Head Office located at 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is at 870 Empress St. Winnipeg).
Day three of training starts a two week schedule of virtual classroom training from 9:00am to 5:00pm EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.
Hiring for the afternoon shift only. Shifts to start between 12pm and 3pm, and end between 8pm - 11pm.
Must be available to work every second weekend, including holidays as this department is open 365 days a year.

What You Will Do:

Working in a call center environment, you will be responsible for answering calls, and texts, within skill-set assigned queues providing timely responses to Member inquiries and requests, managing call flows in conjunction with navigating multiple screens simultaneously.
Provide first call resolution to address all Member concerns and/or discrepancies while balancing empathy and urgency in each interaction.
Deliver exceptional customer service by taking a Member-centric approach to call handling.
Diffuse heightened issues by integrating a solutions-oriented approach, that maintains a balance between member and business needs, to proactively problem solve.
Escalate complaints through channels of Resolution Centre, Relations, Team Advisors/Supervisors for resolution handling when necessary.
Perform other job-related duties as assigned.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are:

Completion of post-secondary education.
911 Emergency and Call Centre Communications diploma an asset.
Minimum 2 years of customer service experience.
Excellent communication skills both written and verbal.
Demonstrated abilities to multitask in a fast-paced environment.
Ability to navigate multiple computer screens and systems, including Google Maps.
High comfort level with phone systems and technology.
Excellent knowledge of Ontario/Manitoba roadways and highways.
Must have dedicated high-speed hard-wired internet connection (Wireless HUBS are not acceptable) and a distracted free workspace.

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Quick apply

Refine Your Search

membership road service advisor jobs in vaughan, on

Membership Road Service Advisor

Apprentice Technician - Prima Mazda (26163)

Inbound Sales Advisor

Automotive Service Technician (310S) - Humberview Chevrolet Buick GMC

Automotive Service Technician

Automotive Trim Technician (City Buick Chevrolet Cadillac GMC)

310 Certified Technician

Civil Engineer/Designer

Environmental Planner

Civil Project Manager

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