Operations Coordinator — Third Generation Painters (Vernon, BC)
Remote / Virtual — 20 hrs/week to start, with a clear path to 30+ hours for the right person
Third Generation Painters is a premium residential painting company in Vernon — nearly 50 years of family painting experience across three generations. We run two 2-3 person crews doing exterior repaints, exterior restains and wood maintenance, interior repaints, and cabinet refinishing across the North Okanagan.
I'm the owner, and right now I'm the estimator, salesperson, scheduler, and inbox — all at once. Work is getting caught in the office because there's no one running it. I need someone who can take that over so I can focus solely on estimating and production oversight as we keep building out the team.
The goal for this role is to grow into something like our office administrator — owning and optimizing everything on the back end, including bringing in new tools and software to cut down admin time across the board, not just keeping up with it as-is.
This is largely a remote position. Most days can be worked from home during a mid-day window (for example, 10am–2pm) — this role is built for someone who needs real flexibility around the rest of their day, not a rigid 9-to-5. There will be some initial in-person training to get you up to speed, and occasional in-person check-ins after that, but day-to-day this can be run from your laptop.
We move fast and juggle a lot at once — this is a fast-paced, high-growth environment where priorities can shift day to day, and we're looking for someone who thrives in that kind of setting rather than one who needs everything mapped out in advance.
Who this is a great fit for: someone with strong administrative instincts — used to juggling calendars, follow-ups, and a dozen moving parts at once without dropping the ball — who wants meaningful, well-paid work that fits around their life rather than the other way around. If you're the person people already come to because you're the organized one who gets things done, this role was built with you in mind.
What you'd own:
- My inbox and calendar — triage, scheduling, follow-ups
- Our CRM (DripJobs) — keeping every lead and job on track, nothing falling through the cracks
- Daily lead calling and booking estimates — staying on top of every incoming lead so none go cold
- Customer communication between estimate and job start (confirmations, colour deadlines, scheduling questions)
- Review requests and post-job follow-ups
- Coordinating with our crew leads on job start timing across both teams
- Weekly reporting so I know what's happening in the business without digging for it
- Finding and implementing better systems and software as we grow — a lot of our process doesn't exist yet, so you'd help build and improve it
You're a fit if you:
- Are highly organized and don't let things slip
- Communicate clearly and warmly — you'll be talking to our customers and calling leads daily
- Like having real ownership over your own piece of the business, rather than being handed a task list every morning
- Enjoy finding better, more efficient ways of doing things
- Are comfortable with CRM/calendar/spreadsheet tools (painting experience not required)
- Live in or near Vernon (for occasional in-person training/check-ins)
- Have worked a similar position at a similar trades / home services business
Compensation: $24–28/hr to start, based on experience, with a defined path to increased hours and pay as you take on more.
If this sounds like you, tell me about a system or process you've kept running smoothly — big or small. That's what I care about most.
How to apply: please send your resume directly to [email protected] AND complete the online Indeed questionnaire to be considered.
Pay: $20.00-$30.00 per hour
Application question(s):
- Do you live in or are able to relocated to the Vernon/Kelowna area and are able to meet in-person 1-2 times a week once in-person training is done?
- Do you have prior Operations Coordinator / Executive Assistant experience?
- Have you also sent a resume directly to [email protected]? Bonus points if you include a short blurb on why you think you're a good fit for the role
Willingness to travel:
Work Location: Hybrid remote in Vernon, BC
