Victoria, Bc Technical support occupations Jobs – 14 Openings This Week

IT Service Coordinator
Tecnet Canada Inc —Victoria, BC
- $40,000–$47,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
3h
Jr. to Intermediate IT Support to join a Microsoft Partner MSP in Victoria, BC.
Ci2 Group Inc. —Victoria, BC
- $80,000–$95,000 a year
- Full-time
- Azure
- Customer service
- English
- Dental care
- Paid time off
Quick apply
4d
Site Technology Lead
Morson International —Malahat, BC
- $65–$75 an hour
- Contract
- Laboratory experience
- Computer networking
- Agile
Quick apply
8d
IT Support & Data Specialist
Glenlyon Norfolk School Society —Victoria, BC
- $80,000–$90,000 a year
- Full-time
- Linux
- In-person
Quick apply
14h
Desktop Support Analyst - (990156.2)
University of Victoria —Victoria, BC
- $66,826–$73,674 a year
- Full-time
- Computer science
- Computer Science
- PMP
11d
Technical Analyst - (998964.2)
University of Victoria —Victoria, BC
- $80,369–$104,529 a year
- Full-time
- Computer science
- Computer Science
- Engineering
4d
Telecommunications Analyst - BCEHS
PHSA —Saanichton, BC
- $41.14 an hour
- Full-time
- High school diploma or GED
- Project management
- Recruiting
9d
Technical Support Analyst - French speaking
Acturis —Victoria, BC
- $57,150–$60,750 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick apply
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Victoria, BC
- Customer service
- Windows
- Communication skills

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Bilingual Technical Support Representative
United Chargers —Richmond Hill, ON
Participate in the development and implementation of special projects as assigned. Interact with all levels of the organization, both internal/external clients,…
$50,000 a year
Quick apply
IT Support- Intern
Industrial and Commercial Bank of China (Canada) —Richmond Hill, ON
Perform technical support for employees in timely and accurate manner through phone and electronically. Employment Type*: Temporary, Part-time.
From $17.60 an hour
Quick apply
3h

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technical support occupations jobs near victoria, bc

IT Service Coordinator

Tecnet Canada Inc
Victoria, BC

Quick apply

Job details

Permanent | Full-time
$40,000–$47,000 a year
3 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Data entry
Communication skills

Full job description

IT Service Coordinator

Tecnet – Innovating IT Solutions Since 1974

About Us
Tecnet is Canada’s longest-standing IT services provider, offering a wide range of solutions, including hardware, software, networking, and both physical and cyber security. With major hubs in Victoria and Vancouver, and over 35 Authorized Service Centres (ASC) across British Columbia, we’re committed to supporting communities across urban and rural areas with high-quality IT solutions.

Learn more about us at www.tecnet.ca.

Role Overview

The Service Coordinator acts as the first point of contact for clients seeking technical support and service-related assistance. This role ensures a high standard of customer experience by managing incoming requests, coordinating service activities, and maintaining accurate records in the service management system. The ideal candidate is organized, proactive, and customer-focused, with strong communication and multitasking skills to support clients and internal teams in a fast-paced environment.

Why Work with Us?

Legacy of Excellence: Be part of a company with over 50 years of experience and a trusted reputation in the IT services industry.
Career Development: We prioritize your professional growth with opportunities for training, certifications, and skill development.
Diverse Challenges: Work on a wide variety of projects and solve unique technical challenges for a diverse range of clients.
Work-Life Balance: Enjoy flexible hours, a supportive team culture, and a healthy balance between your work and personal life.

Schedule
This is a full-time permanent position with 8-hour shifts from Monday – Friday, for a total of 40 hrs weekly.

What We Offer
Competitive Salary:

$40,000.00–$47,000.00 per year. Salary to commensurate with experience.

High Value Benefits:

Extended Health Care
Dental & Vision Care
On-Site Parking
Paid Time Off

Benefits begin following 3 months of continuous employment.

What You’ll Do

Client Support & Communication

Respond to phone, email, and client-initiated support requests.
Deliver exceptional customer service through phone and electronic channels.
Issue quotes for parts/services and follow up for client approval.
Provide regular updates to end users on ticket status and resolution progress.

Ticket Management & Documentation

Accurately record and maintain service activity in Tecnet’s Service Management tools.
Manage escalated client tickets, ensuring resolution or proper escalation.
Document all service-related data, communications, and updates thoroughly.

Team Collaboration & Coordination

Assist teammates by handling overflow service calls and sharing workload.
Maintain regular communication with the supervisor on issues and escalations.
Collaborate with Service Delivery teams for smooth, end-to-end client support.

What We’re Looking For

Skills & Qualifications

Strong verbal, written, and comprehension skills in English.
Excellent customer service and interpersonal communication skills.
Ability to prioritize and manage time effectively in a dynamic environment.
Self-motivated, quick learner, and receptive to direction.
Proficient in Microsoft Office (Word, Excel, Outlook).
Strong multitasking abilities and efficient data entry skills.

Commitment

Positive attitude and eagerness to support Tecnet’s goals.
Collaborative mindset with internal teams and external partners.
Ability to meet deadlines in a fast-paced environment.
Commitment to continuous learning and technical knowledge improvement.

Thanks for applying! While we appreciate every application, only shortlisted candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: $40,000.00-$47,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
On-site parking
Vision care

Application question(s):

Are you available Monday to Friday for a 40 hour work week?
Please describe your customer service experience in detail.

Experience:

Microsoft Office: 1 year (preferred)

Location:

Victoria, BC V8X 1W4 (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in victoria, bc

IT Service Coordinator

Jr. to Intermediate IT Support to join a Microsoft Partner MSP in Victoria, BC.

Site Technology Lead

IT Support & Data Specialist

Desktop Support Analyst - (990156.2)

Technical Analyst - (998964.2)

Telecommunications Analyst - BCEHS

Technical Support Analyst - French speaking

Desktop Support Engineer (Dispatch /Part-Time)

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