Victoria Bc Flagman Jobs – 20 Openings This Week

Customer Retention Specialist — Online Health Programs
LogiCall Services Inc —Victoria, BC
- $22–$26 an hour
- Temporary
- CRM software
- Sales
- Medical office experience
- Dental care
Quick apply
1d
Maintenance Technician
Driftwood Brewery —Esquimalt, BC
- $35–$40 an hour
- Weekends as needed
- Mechanic experience
- Sanitation
- Programmable logic controllers
- Wellness program
- Disability insurance
Quick apply
8d
Project Coordinator
Eden Projects Ltd —Victoria, BC
- $60,000–$65,000 a year
- Full-time
- Hybrid work
- Google Suite
- Organizational skills
- Contracts
- Dental care
- Paid time off
Quick apply
1d
Dispatcher/Customer Service
Thunderbird Plumbing Solutions Inc —Victoria, BC
- $24–$26 an hour
- Full-time
- CRM software
- Google Suite
- Customer service
- Disability insurance
- Dental care
Quick apply
Accounting Clerk
Accent Inns Inc. —Victoria, BC
- $50,000–$55,000 a year
- Full-time
- Hybrid work
- Hotel
- POS
- Restaurant
- Dental care
Quick apply
11d
Field Research Associate (Education Sector) - Victoria, BC
Toronto Consulting Services Ltd —Victoria, BC
- $18.25–$18.26 an hour
- Contract
- English
- Education
- Travel
Quick apply
Patient Care Coordinator
Diversified Health Clinic —Victoria, BC
- $22–$28 an hour
- Part-time
- No experience needed
- Front desk
- In-person
- Paid time off
Quick apply
9d
AI & Technology Co-op
Aryze Developments Inc —Victoria, BC
- $22–$27 an hour
- Full-time
- Google Suite
- Computer Science
- Writing skills
6d
Executive Housekeeper (Everclean)
Everclean Facility Services —Victoria, BC
- $20 an hour
- Part-time
- Sanitation
- English
- Team management
Quick apply
Area Manager, Early Career (2027) – Canada
Amazon Canada Fulfillment Services, ULC - B85 —Victoria, BC
- $70,200–$83,000 a year
- Weekends as needed
- Customer service
- Engineering
- Master's degree
- Profit sharing
- Dental care
Administrative & Customer Service Coordinator
Village Green Event Rentals Ltd —Victoria, BC
- $24–$25 an hour
- Full-time
- Hospitality
- Administrative experience
- Organizational skills
Quick apply
11d
Junior Curator
Stocksy United —Victoria, BC
- $50,000–$60,000 a year
- Full-time
- Remote
- CRM software
- Dental care
- Paid sick leave
Quick apply
Program Coordinator, Brand Licensing - Americas
Opensignal —Victoria, BC
- $75,000–$95,000 a year
- Remote
- Spanish
- Marketing
- English
- Tuition reimbursement
- Work from home
Quick apply
Manager, Partnerships & Events
Scale Collaborative —Victoria, BC
- $80,000–$95,000 a year
- Full-time
- Research
- Business development
- Organizational skills
- Dental care
Quick apply
Event Host –Flagger - Victoria
Indigo Park Canada —Victoria, BC
- $19 an hour
- Part-time
- Communication skills
Quick apply
1d
Performance Marketing Manager
Dash Social —Canada
- From $50,000 a month
- Full-time
- Data analysis skills
- Budgeting
- Wellness program
- Dental care
8d

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Customer Retention Specialist — Online Health Programs

LogiCall Services Inc
Victoria, BC

Quick apply

Job details

Temporary | Full-time
$22–$26 an hour
1 day ago

Qualifications

CRM software
Customer retention
Document preparation
Sales
Medical office experience
Process improvement
Technical support
Change management
Content development
Client services
Written report writing
Scripting
Customer service orientation
Outbound calling
Training & development
Personal Information Protection and Electronic Documents Act (PIPEDA)
Standard operating procedures (SOPs)
Communication skills

Full job description

Overview

About the role & project

We are launching a new service line, and we're hiring one person to help us build it.

This is not a standard call centre seat. You'll be the first person in the chair on a brand-new program — making the calls, and also figuring out what works, writing it down, and building the foundation for the team that comes after you. You'll work directly with our project manager.

If you like structure that already exists, this isn't the role. If you like being the person who helps create it, read on.

What you'll do

Run the outreach (roughly 75% of your time)

Contact individuals who started but didn't complete a transaction on our client's patient portal — abandoned intake, abandoned checkout, declined payment
Re-engage them professionally and help them complete the process
Follow up by SMS where a call isn't answered, using approved wording
Provide technical and navigational help with intake forms
Record outcomes accurately in our systems

Build the function (roughly 25% of your time)

Develop and refine call scripts and templates for each service type
Write the standard operating procedure for the end-to-end process
Track and report what's working: contact rates, best call windows, conversion by type, common objections and what actually answers them
Flag process gaps, data problems and system issues to the project manager
Help build the training material the next group of agents will be onboarded with

Important: This is a non-clinical, customer service/sales role. You will not give medical advice, assess eligibility, or make treatment recommendations. All clinical questions are referred to the client's care team. All contact happens before any physician review.

What we're looking for

Required

Several years in customer service with real outbound calling experience — not inbound support only
A sales background, with a consultative approach rather than a hard-close style
Strong written communication — you'll be producing documentation others rely on
Comfortable with ambiguity and changing process in a start-up environment
Able to work in our Victoria office, with schedule flexibility for US time zones

An asset

Experience in a healthcare, pharmacy, clinic, medical office or benefits setting
Familiarity with CRM and dialer systems
Exposure to HIPAA, PIPEDA or similar privacy frameworks
Any experience documenting process, writing SOPs or training others

What we offer

$22.00 – $25.00 per hour, depending on experience
Performance incentives on top of base wage
Full training, including HIPAA and privacy certification
Company equipment and a dedicated workspace in our Victoria office
Genuine potential for the role to become permanent, and to grow into a team lead position as the division expands

Pay: $22.00-$26.00 per hour

Expected hours: 40.0 per week

Benefits:

Dental care
Extended health care

Application question(s):

Do you have at least two years of outbound calling experience (making calls, not receiving them)?

Have you worked in a start-up or new-program environment where you helped build the process rather than following an existing one

*
Have you worked in a healthcare, pharmacy, clinic, medical office, benefits environment? (not required)

Work Location: In person

Quick apply

Refine Your Search

flagman jobs in victoria bc

Customer Retention Specialist — Online Health Programs

Maintenance Technician

Project Coordinator

Dispatcher/Customer Service

Accounting Clerk

Field Research Associate (Education Sector) - Victoria, BC

Patient Care Coordinator

AI & Technology Co-op

Executive Housekeeper (Everclean)

Area Manager, Early Career (2027) – Canada

Administrative & Customer Service Coordinator

Junior Curator

Program Coordinator, Brand Licensing - Americas

Manager, Partnerships & Events

Event Host –Flagger - Victoria

Performance Marketing Manager

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