Victoria Bc Front office manager Jobs – 16 Openings This Week

Director of Operations
Marriott International, Inc —Victoria, BC
- $95,000–$105,000 a year
- Weekends as needed
- Inventory control
- Sanitation
- Hotel
- Paid time off
- Vision care
Office and operations manager
Extek Construction Ltd —Metchosin, BC
- $30–$45 an hour
- Part-time
- Research
- Administrative experience
- Continuous improvement
- Flexible schedule
Quick apply
9h
Front Desk Assistant
Pacifica Housing —Victoria, BC
- $25.43–$27.85 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
- Dental care
- Employee assistance program
Quick apply
7h
Front End - Manager @ Our Broadmead Location
Thrifty Foods —Victoria, BC
- Full-time
- Sales
- Inventory management
- Customer service
- Store discount
- Dental care
Quick apply
23h
Casual Front Desk Clerk
M'akola Housing Society —Langford, BC
- $26.31 an hour
- On call
- Hospitality
- High school diploma or GED
- First Aid Certification
Quick apply
Coffee Shop General Manager - Tim Horton's
SSP —Sidney, BC
- $68,000–$75,000 a year
- Microsoft Office
- High school diploma or GED
- Team management
- Dental care
- Paid time off
13d
Resort Operations Assistant Manager, Pedder Bay RV Resort & Marina
Oak Bay Marine Group —Pedder Bay, BC
- $62,000–$68,000 a year
- Weekends as needed
- CPR Certification
- Inventory control
- Microsoft Office
- Store discount
- Wellness program
Quick apply
14d
DoubleTree by Hilton Victoria - Night Auditor
DoubleTree by Hilton Victoria —Victoria, BC
- $25.89 an hour
- Weekends as needed
- Hotel
- Cashiering
- POS
Quick apply
1d
Front of House – House Manager
Victoria Conservatory of Music —Victoria, BC
- $21.00–$22.50 an hour
- Part-time
- Management
- Cashiering
- First Aid Certification
Office/Greenhouse Support
Hilltop Greenhouses Ltd —Victoria, BC
- $19–$22 an hour
- Full-time
- Microsoft Outlook
- Data entry
- Front desk
Quick apply
13h
Leasing Coordinator (Casual, Hourly)
Aryze Developments Inc —Victoria, BC
- $18 an hour
- Weekends as needed
- CRM software
- Data entry
- Organizational skills
Bear Mountain Activity Centre Associate
Bear Mountain Activity Centre —Langford, BC
- $18.25–$23.00 an hour
- Part-time
- CPR Certification
- Sales
- Customer service
- Store discount
- Flexible schedule
Quick apply
Service Leader
Chipotle —Saanich, BC
- $21.20–$22.96 an hour
- Day shift
- Customer service
- High school diploma or GED
- Team management
- Dental care
- Tuition reimbursement
Night Auditor/Front Desk Agent (Full- Time)
TownePlace Suites by Marriott Victoria Airport, Sidney —Sidney, BC
- From $21 an hour
- Weekends as needed
- CRM software
- CPR Certification
- Microsoft Office
- Dental care
- Life insurance
Quick apply
1d

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Director of Operations

Marriott International, Inc -
Victoria, BC

Apply Now

Job details

Full-time
$95,000–$105,000 a year

Qualifications

Cost management
Financial forecasting
Budgeting and forecasting
Inventory control
Operations management
Coaching
Sanitation
Cost control
Quality assurance
Team management
Quality Control
Recruiting
Organizational skills
Guest services
Food safety
Guest issue resolution
Team coordination
Retail sales

Full job description

Additional InformationRelocation Assistance Available
Job Number26093319
Job CategoryProperty Leadership
Location1999 Country Club Way, Victoria, BC, Canada, V9B 6R3
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: CAD $95,000–$105,000 per year

Additional Information: This hotel is owned and operated by an independent franchisee, Malak Holdings. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Westin Bear Mountain Golf Resort & Spa is seeking an experienced and inspiring Director of Operations to support the overall daily operations of the hotel and provide direct oversight of key guest-facing departments, including Front Office, Food and Beverage operations, and Spa services.

This leadership role is responsible for ensuring that all areas operate efficiently and profitably while remaining aligned with Westin brand standards, service expectations, and hotel ownership’s objectives.

Working closely with department heads and frontline teams, the Director of Operations will help deliver a consistent and elevated guest experience while maintaining strong operational controls, associate engagement, and service excellence.

The successful candidate will demonstrate excellent leadership, communication, problem-solving, and organizational skills and must be available to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.

Hotel Front Office Oversight

Oversee day-to-day hotel operations to ensure smooth coordination between departments, including Front Office, Housekeeping, Food and Beverage, Spa, Maintenance, Horticulture, and other guest service areas.
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed.
Ensure Housekeeping standards are met and productivity goals for the department are established and maintained.
Monitor guest satisfaction scores, online reviews, service recovery efforts, and internal quality audits.
Ensure all departments maintain a high level of cleanliness, safety, presentation, and operational readiness.
Conduct regular property walks to identify service, maintenance, cleanliness, and guest experience opportunities.
Assist in preparing and managing operational budgets, forecasts, labor controls, and departmental expense reviews.
Promote a culture of accountability, teamwork, professionalism, and proactive guest service.

Food and Beverage Oversight

Provide leadership and operational oversight for all Food and Beverage outlets.
Ensure Food and Beverage operations meet revenue, profitability, service, quality, and guest satisfaction goals.
Partner with the Executive Chef, Food and Beverage Manager, Banquet Manager, and other leaders to maintain menu quality, service standards, cost controls, and operational efficiency.
Monitor labor costs, food costs, beverage costs, inventory controls, purchasing practices, and waste reduction initiatives.
Ensure compliance with health, sanitation, liquor, food safety, and brand requirements.
Support banquet and event execution to ensure timely setup, high-quality service, and successful client experiences.
Identify opportunities to grow Food and Beverage revenue through promotions, local partnerships, upselling, improved outlet performance, and enhanced guest experiences.

Spa Oversight

Oversee Spa operations to ensure a premium, wellness-oriented guest experience.
Work with the Spa Manager to manage treatment quality, therapist scheduling, retail sales, inventory, cleanliness, and guest satisfaction.
Monitor Spa revenue, utilization, labor productivity, retail performance, treatment mix, and profitability.
Ensure all Spa team members follow licensing requirements, safety protocols, service standards, and professional conduct expectations.
Collaborate with Sales, Marketing, Rooms, and Food and Beverage teams to create integrated wellness experiences for hotel guests, groups, and local customers.

Leadership and Team Management

Recruit, train, coach, and develop managers, supervisors, and frontline associates across assigned departments.
Set clear performance expectations and hold teams accountable for service delivery, productivity, and compliance.
Conduct regular meetings with department leaders to review performance, staffing, guest feedback, financial results, and operational priorities.

Financial and Business Performance

Monitor departmental revenue, expenses, payroll, productivity, and profitability.
Review financial reports and operational metrics to identify trends, risks, and opportunities.
Implement cost-control measures while maintaining guest service quality and brand standards.
Support revenue-generating initiatives across Rooms, Food and Beverage, Spa, meetings, and ancillary services.

Guest Experience and Brand Standards

Serve as a visible leader in the hotel, engaging with guests, resolving concerns, and ensuring service recovery is handled promptly and professionally.
Ensure compliance with Marriott and Westin brand standards, quality assurance expectations, and guest experience requirements.
Maintain strong relationships with guests, group clients, vendors, local partners, and ownership representatives, when appropriate.

• Dental care • Vision care • Paid time off • Complimentary access to the on-site gym • On-site parking

This company is an equal opportunity employer.

frnch1

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Refine Your Search

front office manager jobs in victoria bc

Director of Operations

Office and operations manager

Front Desk Assistant

Front End - Manager @ Our Broadmead Location

Casual Front Desk Clerk

Coffee Shop General Manager - Tim Horton's

Resort Operations Assistant Manager, Pedder Bay RV Resort & Marina

DoubleTree by Hilton Victoria - Night Auditor

Front of House – House Manager

Office/Greenhouse Support

Leasing Coordinator (Casual, Hourly)

Bear Mountain Activity Centre Associate

Service Leader

Night Auditor/Front Desk Agent (Full- Time)

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