Warkworth On Customer service representative Jobs – 7 Openings This Week

Customer Service
Ste. Anne's Spa —Grafton, ON
- $22–$25 an hour
- Full-time
- Bilingual
- Google Suite
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick apply
Bilingual Customer Service Specialist
Tech Mahindra —Ontario
- $21 an hour
- Full-time
- Remote
- CRM software
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
6d
Bilingual Customer Service Advisor (French / English)
Echelon Insurance —Ontario
- $40,800–$62,700 a year
- Hybrid work
- Microsoft Word
- English
- Analysis skills
- Wellness program
- Tuition reimbursement
Quick apply
Customer Service Representative
The Big Apple Inc —Colborne, ON
- From $17.60 an hour
- Temporary
- Serving
- Customer service
- Cleaning
Quick apply
Customer Experience Associate - Rentals - Lake Opeongo - Algonquin Park
Algonquin Outfitters —Ontario
- $17.60 an hour
- Temporary
- Customer service
- Cleaning
- In-person
- Store discount
- Dental care
Quick apply
Customer Service Representative
Anamet Canada Inc. —Frankford, ON
- $20–$25 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Dental care
- Vision care
Quick apply

Related jobs to explore

Based on your search for customer service representative

310T Mechanic
Mid-Ontario Truck Centre —Peterborough, ON
Detecting and diagnosing operating problems in frames and steering mechanisms, engines, transmissions, brakes, ignition, axles, fuel systems, engine management…
$35.50–$48.50 an hour
Quick apply
Home Comfort Advisor - HVAC / Home Improvement Sales
Harry's Home Comfort —Peterborough, ON
Must own a vehicle and have a valid drivers license. Conduct home comfort / energy assessments using our Harry's Home Comfort assessment checklist.
$88,100.00–$144,044.76 a year
Quick apply
12d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Advisor
Optima Communications International Inc. —Whitby, ON
Ability to deescalate customers when they are irate. Display of patience, compassion and care towards customers. High School or College Diploma.
$17.75 an hour
Quick apply
Customer Service / Inside Sales Rep (On-Site)
Concentrix —Oshawa, ON
L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des…
$17.75–$22.19 an hour

Show more jobs in cities nearby

I want to receive the latest job alerts for customer service representative in warkworth on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near warkworth on

Bilingual Customer Service Associate jobs in Ontario

Customer Experience Associate jobs in Ontario

Remote Customer Service jobs in Edmonton, AB

Customer Service Representative jobs in Winnipeg, MB

Customer Service Representative jobs in Kanata, ON

Addiction Community Service Worker jobs in Toronto, ON

Customer Service Representative jobs in Blainville, QC

Customer Service Representative jobs in Chatham Kent, ON

Customer Support Overnight jobs in Calgary, AB

Customer Service Agent jobs in Toronto, ON

Financial Service Representative jobs in Vancouver, BC

Customer Service Representative jobs in Uxbridge, ON

Customer Service Representative jobs in Orangeville, ON

Customer Service Representative jobs in Victoria, BC

Remote Customer Support jobs in Ontario

Customer Service Work From Home jobs in Montréal, QC

Customer Service Representative jobs in Toronto, ON

Bilingual Customer Service Associate jobs in Toronto, ON

Bilingual Customer Service Associate jobs in Delta, BC

Community Service Worker jobs in Mississauga, ON

Customer Service

Ste. Anne's Spa -
Grafton, ON

Quick apply

Job details

Permanent | Full-time
$22–$25 an hour

Qualifications

Bilingual
Mandarin
Google Suite
Microsoft Outlook
Customer appointment booking
Computer literacy
Cantonese
Administrative support experience
Filing
Complaint handling
Administrative experience
Korean
Task prioritization
Client services
Customer service orientation
Data entry
Organizational skills
Front desk
Multi-line phone systems
Office management
Appointment scheduling
Proofreading
Guest services
Phone etiquette
Guest issue resolution
Client interaction
Time management

Full job description

Company Overview
Ste.Anne's Spa is dedicated to bringing the power of healing through human touch, creating a peaceful and nurturing environment for guests to relax, rejuvenate, and find balance. Located amidst scenic countryside, our historic spa offers a serene setting where wellness and personalized care are at the heart of everything we do.

Job Overview
We are seeking an energetic and detail-oriented Customer Service representative to join our team. In this vital role, you will be the friendly face and voice of our spa, providing exceptional support to guests and ensuring smooth daily operations. Your positive attitude and organizational skills will help create a welcoming atmosphere that aligns with our mission of healing and well-being.

Duties

1. To be a service oriented professional, offering a level of service corresponding to the CAA four diamond standards that Ste. Anne's upholds.

Anticipate and respond to guest needs.
Monitor the Guest Services Synology Group Chat for incoming requests and communications from and to the Guest Services department.

2. Provide any service or assistance that a guest may require, including information and locations of amenities, services and facilities.

Assist with storing and retrieving luggage.
Monitor lost and found items being turned in.
Ensure safety and security of guests and their belongings.
Offer tourism information and remain informed on local events and attractions.
Process special food requests.
Keep informed about the operations of all departments, and troubleshoot problems as they arise.
Book spa and wellness services.
Update guests on account balances.

4. Handle guest concerns directly, or connect them with the appropriate personnel.

Determine the nature of the concern by obtaining facts, such as time and place.
Acknowledge their concern, apologize for any inconvenience, thank them for voicing their concern, and remain impartial.
Investigate facts, identify possible solutions and ask for guest input.
Keep the guest informed of any actions to be taken and follow up to ensure the concern has been resolved.
If you are unable to hand a concern, refer to a supervisor or appropriate manager.

5. Process various administrative tasks for the stay of each guest, including supporting the coordination of the activities of other departments in the spa.

Change guest details, such as correcting addresses, phone numbers, and emails.
Settle folios from guest purchases and take payments.
Add products/services to spa folios.
Add other charges, i.e. room service, meals a la carte.
Read, write and edit notes on guest folios for future stays e.g. TLC, allergies, etc.
Prepare and print daily report.
Handle incoming calls directly or by forwarding them to the appropriate person or department.
Monitor and update room status in Maestro as part of the check-in and check-out procedures.

7. Represent Ste. Anne's by following staff dress code policies.

Keep an uncluttered, clean and professional hairstyle, including keeping facial hair trimmed and neat.
Control body odor, e.g. bathe regularly and use deodorant.
Maintain clean hands and fingernails. Nail polish, if worn, should be a natural color.
No chemical perfumes, but naturally-scented perfumes are permitted.
No visible tattoos, body piercings, or facial piercings. One earring per ear.
Wear clean and pressed clothing. Jeans/denim material and leggings are not permitted.
Skirts and shorts must be no more than 2 inches above the knee.
Your Ste. Anne's name tag must always be worn and visible.
Shoes should be clean and in good condition, preferably black. Must be certified non-slip/slip-resistant safety shoes - open toed shoes and heels are not permitted.

8. Follow emergency procedures when required.

Determine the nature of the emergency
Coordinate the emergency response protocol in the event of an emergency, e.g. minor accident, medical, or fire.
Ensure guest satisfaction, e.g. ask how their stay was, ask for feedback, listen to guest, contact a manager if needed.
Familiarize yourself with the property and facilities, to be able to correctly answer any guest inquiries.
Promote in house facilities and services.
Demonstrate professional and courteous conduct. Be conscious of your language and facial expression. Positive framing is essential.
Follow up on guest needs after their stay such as lost and found, billing inquiries, and receipt requests.

Experience

Previous office management or administrative experience in a customer service setting is preferred
Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Experience working with multi-line phone systems and front desk operations in a busy environment
Bilingual abilities are a plus to serve diverse clientele effectively - Mandarin, Cantonese or Korean are preferred
Knowledge of office procedures such as filing, data entry, proofreading, and calendar management is highly desirable
Excellent phone etiquette with the ability to handle inquiries professionally and courteously
Organizational skills combined with time management expertise to prioritize tasks efficiently

Join us in delivering a warm, professional experience that embodies our commitment to healing through exceptional service. This paid position offers an opportunity to grow within a supportive environment dedicated to wellness and personal care.

#LPIND

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in warkworth on

Customer Service

Bilingual Customer Service Specialist

Bilingual Customer Service Advisor (French / English)

Customer Service Representative

Customer Experience Associate - Rentals - Lake Opeongo - Algonquin Park

Customer Service Representative

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alerts for customer service representative in warkworth on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected