Waterloo, On Bilingual call center representative Jobs – 3 Openings This Week

Bilingual Customer Service Representative
Manulife —Waterloo, ON
- $45,000–$50,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Disability insurance

Related jobs to explore

Based on your search for bilingual call center representative

Bilingual Customer Service Representative
Manulife —Waterloo, ON
Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
$45,000–$50,000 a year
Customer Support Representative
FloSports, Inc. —Waterloo, ON
Be the primary resource for answering inbound calls and triage to appropriate resolutions. FloFun social group creating a full calendar of team building and…
21h

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Customer Service Representative (English/French)
Snap-on Tools of Canada Co. —Newmarket, ON
The overall responsibilities of the position include: ensuring that all customer issues and marketing requests are resolved and expedited in a timely manner,…
$50,000–$55,000 a year
Quick apply
Bilingual (EN/FR) Partner Support Representative
LendCare —Pickering, ON
Address Partner inquiries and requests via inbound calls and emails with prompt and effective responses. Internal development training programs and platforms…
From $20.10 an hour
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for bilingual call center representative in waterloo, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual call center representative jobs near waterloo, on

Bilingual Customer Service Associate jobs in Timmins, ON

Bilingual Customer Service Associate jobs in Laval, QC

Bilingual Customer Service Associate jobs in Quebec Province

Food Service Worker jobs in Vancouver, BC

Chat Customer Service jobs in Montréal, QC

Bilingual Customer Service Associate jobs in Toronto, ON

Sales Associate jobs in Hamilton, ON

Customer Service Caa jobs in Ontario

Bilingual Customer Service Representative

Manulife -
Waterloo, ON

Apply Now

Job details

Permanent | Full-time
$45,000–$50,000 a year

Qualifications

Bilingual
French
Customer service
Call center
English

Full job description

The Canadian Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering exceptional service and building meaningful connections with customers.

You’ll love working with us because we make it easy to start your career in a supportive and flexible environment. Our hybrid work model gives you the best of both world collaboration in the office from Tuesday to Thursday and remote flexibility for the rest of the week. You’ll join a team that celebrates wins, learns together, and helps each other succeed. We’ll give you plenty of opportunities to grow, learn new skills, and build the career you want. Plus, you’ll enjoy perks like unlimited coffee, a positive atmosphere, and a team that truly values your well-being.

Responsibilities:

Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
Handle a high volume of inquiries, analyze issues, and deliver proactive solutions.
Use advanced technology and software to document interactions accurately and resolve concerns efficiently.
Demonstrate empathy and emotional intelligence to build trust and positive relationships.
Stay informed about products, services, and industry regulations to provide accurate, useful information.
Collaborate with colleagues and other departments to resolve complex issues.

Required Qualifications:

Bilingual (verbal & written proficiency) in both French and English due to frequent interaction with internal/external English-speaking customers or employees outside of Quebec.
Experience in a fast-paced customer service environment.
Call center experience will be considered a strong asset, especially within financial services.
Strong technical skills and ability to navigate multiple systems.

Preferred Qualifications:

Empower: Inspire confidence and take initiative.
Serve: Show genuine care and flexibility in helping customers.
Grow: Embrace collaboration, feedback, and continuous learning.

When You Join Our Team

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care
Wellness program

Work Location: Hybrid remote in Waterloo, ON N2J 2Z6

Apply Now

Refine Your Search

bilingual call center representative jobs in waterloo, on

Bilingual Customer Service Representative

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alerts for bilingual call center representative in waterloo, on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected