Waterloo, On Customer care manager Jobs – 176 Openings This Week

Automotive Service Manager
Kitchener Nissan —Kitchener, ON
- $110,000–$165,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- In-person
Quick apply
Automotive Service Manager
Cambridge Ford —Cambridge, ON
- $100,000–$150,000 a year
- Full-time
- Sales
- Customer service
- Organizational skills
- Disability insurance
- Dental care
Quick apply
8d
Service Manager
Forbes GM —Waterloo, ON
- $80,000–$140,000 a year
- Full-time
- High school diploma or GED
- Business
- Leadership
- Dental care
Quick apply
13d
Lead Carpenter
Sutcliffe Homes & Renovations —Guelph, ON
- $25–$35 an hour
- Full-time
- Carpentry
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
2d
Shift Supervisor
Frederick Lanes —Kitchener, ON
- $19 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Flexible schedule
Quick apply
6d
Shift Supervisor
Frederick Lanes —Kitchener, ON
- $19 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Flexible schedule
Quick apply
6d
District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $80,000–$120,000 a year
- Full-time
- Bachelor's
- In-person
- Communication skills
- Employee stock purchase plan
- Dental care
Quick apply
Residential Painting Crew Leader
Smile Painting —Kitchener-Waterloo, ON
- $24–$30 an hour
- Weekends as needed
- Customer service
- English
- Construction experience
- Designated paid holidays
Quick apply
Account Manager (Commodity Sales)
Conestoga Meat Packers —Breslau, ON
- $74,000–$92,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance program
Quick apply
Manager, Finance (Operations)
Agricorp —Guelph, ON
- $107,075–$125,970 a year
- Research
- Microsoft Office
- Bachelor's
- Dental care
1d
Assistant District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $70,000–$90,000 a year
- Full-time
- Bachelor's
- In-person
- Leadership
- Employee stock purchase plan
- Dental care
Quick apply
Sales Account Manager (1023)
Fire Safety and Protection —Cambridge, ON
- $49,000–$78,600 a year
- Full-time
- CRM software
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
Sales Manager (KWC Area)
Anytime Fitness —Waterloo, ON
- $40,000–$60,000 a year
- Weekends as needed
- Sales
- Customer service
- Microsoft Office
- Dental care
Quick apply
Store Manager
Eclipse Stores Inc —Guelph, ON
- $45,000–$50,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Store discount
- Disability insurance
Quick apply
3d
Commercial / Architectural Territory Manager
Lynden Door Canada —Ontario
- Full-time
- Sales
- Project management
- Presentation skills
- Dental care
- Vision care
Quick apply
Branch General Manager - GTA West Region
Brookstone Windows & Doors —Cambridge, ON
- $65,000–$75,000 a year
- Full-time
- Management
- Customer service
- No experience needed
- Dental care
- Paid time off
Quick apply
1d
Territory Sales Manager
Frontline Process Solutions —Ontario
- $80,000–$110,000 a year
- Full-time
- Remote
- CRM software
- Up to 50% travel
- Sales
- Dental care
- Paid time off
Quick apply
Cycle Counter Team Lead
Arrow Machine and Fabrication Group —Guelph, ON
- $23.64–$31.25 an hour
- Forklift
- High school diploma or GED
- Communication skills
- Profit sharing
- Dental care
Quick apply
Store Manager
Mindfield —Cambridge, ON
- Full-time
- Supervising experience
- Team management
- Leadership
- Profit sharing
- Dental care
Key Lead - Fiddlesticks
Sessions Cannabis —Cambridge, ON
- From $19 an hour
- Part-time
- Customer service
- In-person
- Retail management
- Store discount
- Flexible schedule
Quick apply
13d

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customer care manager jobs near waterloo, on

Automotive Service Manager

Kitchener Nissan -
Kitchener, ON

Quick apply

Job details

Full-time
$110,000–$165,000 a year

Qualifications

Post-secondary education
High school diploma or GED
Organizational skills
Leadership
Communication skills
Dealership experience

Full job description

Drive Excellence. Lead a Winning Team. Deliver Exceptional Customer Experiences.

Kitchener Nissan is seeking an experienced, motivated, and customer-focused Service Manager to lead our Service Department. This is an exciting opportunity for a proven automotive leader who thrives in a fast-paced dealership environment and is passionate about developing people, growing business performance, and delivering outstanding customer satisfaction.

As one of the region's busiest Nissan dealerships and a high-volume used vehicle retailer, our Service Department plays a critical role in both customer retention and the efficient reconditioning of used vehicle inventory. We are looking for a leader who can balance exceptional customer service with strong operational performance in a busy and dynamic environment.

What You'll Do

Lead, coach, and develop a high-performing team of service advisors, technicians, apprentices, and support staff.
Drive service department profitability while maintaining exceptional customer satisfaction scores.
Oversee the efficient reconditioning and preparation of a high volume of used vehicles to support sales operations.
Monitor and improve key performance indicators including labour sales, effective labour rate, technician productivity, reconditioning turnaround times, and customer retention.
Ensure efficient scheduling, workflow management, and shop capacity utilization.
Handle customer concerns professionally and proactively.
Maintain compliance with Nissan standards, dealership policies, and health and safety requirements.
Collaborate with the Parts, Sales, and Fixed Operations teams to achieve dealership goals.
Recruit, train, and mentor team members to support long-term growth and succession planning.
Foster a positive, accountable, and customer-first culture.

What We're Looking For

Minimum 3–5 years of automotive service management experience.
Strong leadership and team-building skills.
Experience managing a busy service operation with significant used vehicle reconditioning volume.
Proven track record of achieving financial and operational targets.
Exceptional customer service and conflict-resolution abilities.
Knowledge of dealership management systems and service operations.
Excellent communication and organizational skills.
Valid Ontario driver's licence with a clean driving record.
Nissan or import-brand dealership experience is considered an asset.

What We Offer

Competitive salary plus performance-based bonus program.
Comprehensive benefits package.
Ongoing manufacturer and leadership training.
Career advancement opportunities.
Supportive ownership and management team.
Employee vehicle purchase and service programs.
A modern facility with industry-leading tools and resources.

Join the Kitchener Nissan Team

If you're a results-driven leader who is passionate about delivering exceptional customer experiences, managing a busy service department, and supporting one of the area's largest used vehicle operations, we'd love to hear from you.

Job Type: Full-time

Pay: $110,000.00-$165,000.00 per year

Ability to commute/relocate:

Kitchener, ON: reliably commute or plan to relocate before starting work (required)

Experience:

service manager: 1 year (preferred)
car dealership: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in waterloo, on

Automotive Service Manager

Automotive Service Manager

Service Manager

Lead Carpenter

Shift Supervisor

Shift Supervisor

District Manager (Arborist)

Residential Painting Crew Leader

Account Manager (Commodity Sales)

Manager, Finance (Operations)

Assistant District Manager (Arborist)

Sales Account Manager (1023)

Sales Manager (KWC Area)

Store Manager

Commercial / Architectural Territory Manager

Branch General Manager - GTA West Region

Territory Sales Manager

Cycle Counter Team Lead

Store Manager

Key Lead - Fiddlesticks

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