Waterloo, On Director, continuous improvement and transformation delivery Jobs – 151 Openings This Week

Director, Continuous Improvement and Transformation Delivery
Manulife —Waterloo, ON
- $118,300–$168,300 a year
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Financial services
- Disability insurance
- Dental care
9d
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Dental care
- Employee assistance program
Quick apply
Executive Director
Guelph Non-Profit Housing Corporation —Guelph, ON
- From $108,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Finance
- Bachelor's
Quick apply
10d
Director of Planning
Elby Professional Recruitment Inc —Kitchener, ON
- $120,000–$145,000 a year
- Master's degree
- Business development
Quick apply
Director of Operations
Elby Professional Recruitment Inc —Kitchener, ON
- $120,000–$135,000 a year
- Hybrid work
- Business
- Leadership
- Communication skills
Quick apply
1d
Executive Director
H2R Business Solutions —Kitchener, ON
- $75,000–$100,000 a year
- Full-time
- Public speaking
- Master's degree
- Administrative experience
Director of Planning & Development
Recrutement Performance —Kitchener, ON
- $130,000–$145,000 a year
- Full-time
- Hybrid work
- CAD
- Data analysis skills
- Finance
Quick apply
Director, Enterprise Business Applications
Hammond Power Solutions Inc. —Guelph, ON
- Hybrid work
- Azure
- Computer Science
- PMP
- Paid time off
- Employee assistance program
Quick apply
Director of Sales
Breakaway Staffing —Cambridge, ON
- $140,000–$150,000 a year
- Sales
- Leadership
Quick apply
Clinical Director
Eli’s Place Residential Treatment and Transition Centre —Guelph, ON
- $125,000–$155,000 a year
- Full-time
- Master's degree
- Supervising experience
- Psychology
5d
IT Infrastructure and Cyber Security Manager
Vertical Staffing Resources —Waterloo, ON
- $95,000–$115,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- PMP
- Employee assistance program
- Paid sick leave
Quick apply
Director of Care - Full Time
peopleCare Communities —Kitchener, ON
- $90,000–$124,000 a year
- Full-time
- Nursing
- Master's degree
- Leadership
- Wellness program
Quick apply
Executive Director
H2R Business Solutions —Kitchener, ON
- $75,000–$100,000 a year
- Public speaking
- Master's degree
- Administrative experience
Quick apply
Interim Director of Finance/ VP Finance
Robert Half —Waterloo, ON
- $60–$75 an hour
- Temporary
- Hybrid work
- Microsoft Excel
- ERP systems
- Manufacturing
Quick apply
18h
Director, IFRS Reporting & Analysis
Sagicor Life Insurance —Ontario
- $145,000–$170,000 a year
- Full-time
- Remote
- Oracle
- Finance
- Bachelor's
- Paid time off
Quick apply
Director, Retail Media & Media Success (Contract)
Creative Realities Inc —Waterloo, ON
- $90,000–$100,000 a year
- Hybrid work
- English
- Supervising experience
- Presentation skills
- Disability insurance
- Dental care
Quick apply
Associate Director of Care (RN)
Eden House Care Facility —Guelph, ON
- $83,000–$115,000 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Dental care
Quick apply
Associate Director of IPAC - Madoc
Clare McFaul LTC (Centre Hastings) LP. —Ontario
- $65,000–$95,000 a year
- Full-time
- Communication skills
- Dental care
Quick apply
Financial Reporting Director
Home Hardware Stores Limited —St. Jacobs, ON
- Full-time
- Hybrid work
- Sales
- Finance
- Bachelor's
- Disability insurance
- Dental care
Director, Financial Risk Management
WFCU Credit Union —Kitchener, ON
- $110,000–$155,000 a year
- Full-time
- Data analysis skills
- Bachelor's
- Financial services
- Wellness program
- Designated paid holidays
Quick apply

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director, continuous improvement and transformation delivery jobs near waterloo, on

Director, Continuous Improvement and Transformation Delivery

Manulife -
Waterloo, ON

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Job details

Full-time
$118,300–$168,300 a year
9 days ago

Qualifications

Process improvement
Change management
Continuous improvement
Agile
Financial services

Full job description

We are seeking a Director, Continuous Improvement and Transformation Delivery to lead our continuous improvement capability, low-code solution delivery, and to support and lead large-scale transformation initiatives within Group Benefits (GB) Operations. This role is accountable for building and sustaining a high-performing Continuous Improvement (CI) capability across all Group Benefits Operations teams, including back-office functions as well as Disability and Life. In addition, this role owns the delivery of Group Benefits Operations low-code solutions using Microsoft Power Platforms and serves as the GB Operations lead for enterprise transformation initiatives spanning Canada Operations.

This role is ideal for a highly motivated, collaborative leader who thrives in a complex, senior-stakeholder environment and is passionate about driving meaningful change. The Director combines people leadership, CI portfolio oversight, hands-on operational excellence leadership, and low-code technology delivery. Your strategic foresight, analytical rigor, and leadership will be instrumental in delivering high-impact operational outcomes, enhancing operational efficiency, and elevating the customer experience.

Position Responsibilities:

Continuous Improvement Leadership

Own and mature the Continuous Improvement capability across all Group Benefits Operations teams, including all back-office functions, Disability, and Life.
Set the strategic direction, operating model, governance, and standards for CI delivery across GB Operations.
Ensure consistent, rigorous application of Lean, Six Sigma, and structured problem-solving methodologies.
Act as the executive escalation point for complex, cross-functional, and systemic operational challenges.
Be accountable for sustained, measurable outcomes including capacity release, cycle time reduction, quality improvement, and service performance.

People Leadership & Capability Development

Lead, coach, and develop managers and senior CI practitioners, building a strong bench of CI leadership capability.
Set clear expectations for delivery quality, professional standards, and outcomes across the CI organization.
Foster a culture of accountability, learning, and continuous improvement.
Support talent development, succession planning, and progression of CI leaders and practitioners.

CI Portfolio Ownership & Governance

Own the CI portfolio across Group Benefits Operations, ensuring initiatives are prioritized based on strategic alignment, impact, readiness, and capacity.
Partner with Directors and AVPs to identify enterprise-level improvement opportunities and trade-offs.
Review and challenge problem statements, analyses, solution designs, and benefits cases to ensure rigor and consistency.
Provide executive-level reporting and insights on CI performance, risks, dependencies, and outcomes.

Low-Code Solution Delivery (Power Platform)

Own delivery of Group Benefits Operations low-code solutions leveraging the Microsoft Power Platform.
Partner with IT, Product, Security, and Risk to ensure solutions are scalable, secure, and compliant.
Establish delivery standards, intake, prioritization, and governance for low-code initiatives.
Ensure solutions deliver tangible operational value and are embedded into business processes with appropriate change support.

Transformation Delivery & Enterprise Partnership

Support and lead large-scale transformation initiatives spanning Canada Operations, acting as the primary delivery lead for Group Benefits Operations.
Partner with Technology, Operations, and Risk to ensure operational readiness and adoption.
Ensure CI, low-code delivery, and transformation initiatives are tightly integrated and mutually reinforcing.

Required Qualifications:

Experience within Group Benefits, Insurance, or Financial Services operations.
Experience integrating process improvement with technology enablement (automation, workflow tools, analytics, low-code platforms).

Preferred Qualifications:

Demonstrated experience driving the introduction, automation, and continuous improvement of workflow tools and platforms is a strong asset.
Familiarity with change management, benefits realization, and enterprise transformation frameworks.
Experience operating within agile or hybrid delivery environments.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HYBRID

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$118,300.00 CAD - $168,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply Now

Refine Your Search

director, continuous improvement and transformation delivery jobs in waterloo, on

Director, Continuous Improvement and Transformation Delivery

Director of Infrastructure and Policy, Moosonee, ON

Executive Director

Director of Planning

Director of Operations

Executive Director

Director of Planning & Development

Director, Enterprise Business Applications

Director of Sales

Clinical Director

IT Infrastructure and Cyber Security Manager

Director of Care - Full Time

Executive Director

Interim Director of Finance/ VP Finance

Director, IFRS Reporting & Analysis

Director, Retail Media & Media Success (Contract)

Associate Director of Care (RN)

Associate Director of IPAC - Madoc

Financial Reporting Director

Director, Financial Risk Management

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