Fulfillment Associate (Full-time)
- Location: Edmonton, AB (South Edmonton)
- Job Type: Full-time, Permanent
- Workplace Type: On-site
- Availability: 5 days/week Mon through Friday
- Benefits: Medical/Dental benefits, Paid personal days, Employee discount, Ongoing training
More Than a Warehouse Job—Help Deliver Independence
Every order you prepare helps improve someone's quality of life.
As a Fulfillment Associate, you'll play a vital behind-the-scenes role in ensuring customers receive the healthcare products and equipment they need—accurately, safely, and on time. Whether you're preparing mobility equipment, organizing inventory, or assembling medical products, your work directly supports the health, comfort, and independence of Albertans every day.
If you enjoy staying organized, take pride in accuracy, and thrive in a fast-paced, team-oriented environment, we'd love to meet you.
Why Join Us?
At Healthcare Solutions, your work truly matters.
For more than 35 years, we've helped Albertans maintain their independence through trusted medical equipment, mobility solutions, and compassionate service. We believe our people are the foundation of that mission.
When you join our Fulfillment team, you'll enjoy:
- A meaningful career supporting healthcare in your community
- A supportive, collaborative, and safety-first workplace
- Hands-on experience with healthcare equipment and warehouse operations
- Continuous learning and professional development
- Opportunities for advancement within a growing organization
- Competitive compensation and comprehensive benefits
What’s In It For You?
We believe in recognizing and rewarding our team by offering a competitive total compensation package that supports your health, well-being and professional growth.
- Competitive Base Pay: Hourly wage commensurate with your experience.
- Comprehensive Health & Dental Benefits: Medical and dental coverage to keep you and your family healthy.
- Incentives: Performance-based incentives to reward your results and dedication.
- Paid Personal Days & Employee Discounts: Extra time for yourself and generous discounts on our store products.
- Ongoing Training & Career Development: Dedicated training and a clear, direct path to promotion within the company.
- Work-Life Balance: Team social events and a rotation schedule that supports your life outside of work.
About the role
We are seeking a reliable, detail-oriented, and safety-conscious Fulfillment Associate to join our warehouse and fulfillment team.
In this role, you will help ensure healthcare products and equipment are accurately received, organized, picked, packed, assembled, and shipped to customers. You will also support inventory management, equipment preparation, and the day-to-day operation of our warehouse, helping maintain an efficient, organized, and safe work environment.
This is a hands-on, physically active position that is ideal for someone who enjoys working in a fast-paced environment, takes pride in accuracy, and values teamwork. Your work plays an important role in ensuring customers receive the right products on time, supporting their health, comfort, and independence.
What You’ll Do
Order Fulfillment
- Pick, verify, pack, label, and stage customer orders for shipment or delivery.
- Perform the pick-pack-ship process accurately and efficiently.
- Prepare inventory for replenishment and cross-location transfers.
- Ensure all outgoing orders are complete, accurate, and on time.
Inventory Control
- Receive, inspect, organize, and put away incoming inventory.
- Conduct physical and system-based inventory counts.
- Rotate, replenish, and organize warehouse and retail inventory.
- Identify and process damaged, expired, or defective products.
Equipment Preparation & Assembly
- Assemble healthcare equipment using basic hand and power tools.
- Clean, sanitize, disinfect, and prepare rental or trial equipment for reuse.
- Assist with light equipment repairs or disassembly (training provided).
Warehouse Operations & Safety
- Maintain a clean, organized, and safe warehouse environment.
- Keep aisles, exits, storage areas, and workstations clear and hazard-free.
- Clean and disinfect warehouse equipment, tools, carts, and high-touch surfaces.
- Follow all workplace health, safety, infection prevention, and PPE requirements.
Technology & Systems
- Learn and use Warehouse Management Software (WMS) and handheld scanners.
- Accurately track inventory movement, equipment, and order status.
Team Collaboration
- Work closely with Fulfillment Supervisors and team members to meet daily operational goals.
- Support cross-department and cross-location operations as needed.
- Assist customers encountered in warehouse or retail areas with professionalism.
- Contribute to a positive, respectful, and safety-focused team culture.
Physical & Environmental Requirements
- Stand and walk for extended periods throughout the workday.
- Frequently bend, crouch, kneel, reach, push, pull, and lift up to 50 lbs independently, and heavier items with assistance or mechanical lifting aids.
- Perform repetitive physical tasks safely and efficiently.
- Clean and disinfect rental healthcare equipment that may have been exposed to bodily fluids (e.g., urine or feces) while following infection prevention protocols and using appropriate PPE.
Skills & abilities
You are:
- Adaptable, dependable, and detail-oriented
You are also physically able to:
- Lift up to 50 lbs independently
- Push or pull up to 100 lbs using carts or equipment
- Stand, walk, crouch, kneel, and bend for extended periods
- Perform repetitive physical tasks safely and efficiently
- A strong communicator who follows instructions well
- Comfortable working in a fast-paced, physical environment
- Willing to learn new systems and technology
- Organized and focused on accuracy
- A cooperative and safety-minded team player
Education & experience
- High school diploma strongly preferred
- Warehouse, logistics, retail, or supply chain experience is an asset
- Experience with Warehouse Management Systems (WMS) is an asset
- Basic tool usage (hand and power tools) is an asset
- Forklift certification (sit-down and stand-up) is an asset
Don't meet every qualification? We'd still love to hear from you. We provide training and value individuals with a strong work ethic, a willingness to learn, and a positive attitude.
About Healthcare Solutions
For over 35 years, Healthcare Solutions has been helping Albertans live with greater confidence, comfort, and independence. Through our two Edmonton retail locations, we provide expert guidance and high-quality medical equipment, mobility aids, compression therapy, and home healthcare products.
Everything we do is guided by our ACE Values:
- Adaptable
- Compassionate
- Empowering
We're proud to foster a workplace where collaboration, integrity, continuous learning, and exceptional customer service are part of our everyday culture.
Ready to Make a Difference?
If you're looking for more than just a warehouse job—if you want meaningful work where accuracy, teamwork, and reliability make a real impact—we encourage you to apply today.
Join Healthcare Solutions and help deliver products that improve lives every single day.
Healthcare Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee feels respected, valued, and empowered to succeed.
Job Type: Full-time
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Education:
- Secondary School (required)
Experience:
- Order fulfillment: 1 year (preferred)
- Forklift: 1 year (preferred)
Work Location: In person
