Westmount Qc Call centre agent from home Jobs – 5 Openings This Week

Agent, Call Centre
Vacances Air Canada / Air Canada Vacations —Montréal, QC
- Weekends as needed
- Hybrid work
- English
- No university degree
- Organizational skills
- Dental care
Quick apply
Property and Casualty Insurance Agent
Desjardins —Montréal, QC
- From $28.84 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Travel
Customer Support Specialist
Zeffy —Montréal, QC
- $62,000–$72,000 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- AI
Agent de support - Régimes de retraite
Telus Health —Montréal, QC
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Flexible schedule
Bilingual Collections Officer
National Credit Recovery Inc —Montréal, QC
- $18–$25 an hour
- Full-time
- Microsoft Outlook
- English
- Math
Quick apply
3d

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Agent, Call Centre
Vacances Air Canada / Air Canada Vacations —Montréal, QC
Ensure customers are informed of all relevant reservation details and products; Offer unparalleled customer service and exhibit care for our customers, travel…
Quick apply
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Desjardins —Montréal, QC
Want to take paid training to get AMF certification and start your career as a property and casualty insurance agent at Desjardins?
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Agent, Call Centre

Vacances Air Canada / Air Canada Vacations
Montréal, QC

Quick apply

Job details

Full-time

Qualifications

French
Outbound sales
Call center experience
English
Client services
Sales orientation
Customer service orientation
Organizational skills
College diploma
Communication skills
Client interaction

Full job description

JOB TITLE: Agent, Call Centre
POSITION STATUS: Permanent, full-Time
DEPARTMENT: Cruises
LOCATION: Montreal, Quebec

WHO WE ARE
At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveler because we do! If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

WHAT YOU'LL BE DOING
The Cruise Reservations Agent will be responsible for managing reservations across a wide selection of cruise lines and itineraries worldwide. This role involves processing new bookings, modifying existing reservations, and providing detailed quotes for various sailings. The ideal candidate will be quick to learn, meticulous in their work, and capable of adapting to the unique guidelines and rate codes associated with different cruise lines.

Meet and surpass the Call Centre goals related to customer service, sales objectives, handle time, and other objectives;
Offer unparalleled customer service and exhibit care for our customers, travel agencies and consumers alike;
Utilize selling and upselling techniques to close the sale of vacation package bookings
Maintain a high level of professionalism in all communications and customer satisfaction.
Act in an efficient and accurate manner when booking reservations using the Air Canada Vacations in-house systems;
Promote the services of Air Canada Vacations to travel agencies and consumers contacting our offices;
Ensure customers are informed of all relevant reservation details and products;
Maintain a current and accurate knowledge of all our diverse travel products, booking procedures and policies and applying this information through the booking process;
Observe all procedures in handling reservations and related activities;
Perform other tasks as assigned by immediate superior.

WHAT YOU BRING TO THE TEAM

College diploma in Tourism or relevant work experience;
Sales experience with the ability to recognize sales opportunities;
Exceptional attention to detail and organizational skills, strong verbal and written communication skills.
Bilingualism (English and French) and strong communication skills;
Working proficiency of reservation systems (Ex: TTS), an asset.
Available to work flexible schedules, nights and weekends
Available for a 5–8-week training program from Monday to Friday (may include nights & weekend)
Experience in fast-paced environments, in a call center setting is an asset
High volume inquiries during peak travel seasons.
Ability to learn quickly and retain product knowledge.

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential
Please note that these benefits apply to permanent, full-time employees.
Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine. We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
Linguistic Requirements
When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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call centre agent from home jobs in westmount qc

Agent, Call Centre

Property and Casualty Insurance Agent

Customer Support Specialist

Agent de support - Régimes de retraite

Bilingual Collections Officer

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