Whistler Bc Reservations manager Jobs – 22 Openings This Week

Reservations Team Lead
Groupe Scandinave inc. —Whistler, BC
- $23.57 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Front desk
- Wellness program
Quick apply
9d
Night Housekeeping Team Lead
Groupe Scandinave inc. —Whistler, BC
- $27.38 an hour
- Full-time
- Inventory control
- Heavy lifting
- Training & development
Quick apply
Restaurant Manager
BALAM RESTAURANT —Whistler, BC
- $55,000–$62,000 a year
- Weekends as needed
- Inventory control
- Team management
- POS
- Store discount
- Dental care
Quick apply
3d
Front Office Supervisor
Nita Lake Lodge —Whistler, BC
- From $25.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
- Wellness program
- Paid time off
Quick apply
SSW Guest Experience Team Lead
Groupe Scandinave inc. —Whistler, BC
- $23.04 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Sales
- Wellness program
Quick apply
Assistant Restaurant Manager
BALAM RESTAURANT —Whistler, BC
- $24–$26 an hour
- Weekends as needed
- Supervising experience
- Continuous improvement
- POS
- Store discount
- Paid time off
Quick apply
3d
Join the Everwild Team!
Everwild —Whistler, BC
- Hotel
- Dental care
- Vision care
Quick apply
Reservations Agent
Pan Pacific Whistler —Whistler, BC
- $22.28 an hour
- Full-time
- Contracts
- Front desk
- Guest services
Quick apply
Operations Manager
WHISTLER PREMIER —Whistler, BC
- From $62,500 a year
- Full-time
- Recruiting
- Front desk
- In-person
- Dental care
- Paid time off
Quick apply
Operations Manager
Blackcomb Snowmobile —Whistler, BC
- $27–$32 an hour
- Contract
- Computer literacy
- First Aid Certification
- Team management
- Dental care
- Flexible schedule
Quick apply
9d
Base Experience Agent - The Adventure Group, Whistler BC
Gibbons Whistler —Whistler, BC
- $20.50–$23.00 an hour
- High school diploma or GED
- Cashiering
- No university degree
- Flexible schedule
Quick apply
Store Manager SQUAMISH WB Outlet
Whistler Blackcomb —Whistler, BC
- $66,044–$83,283 a year
- Weekends as needed
- Inventory management
- Computer literacy
- Merchandising
- Dental care
- Employee assistance program
Quick apply
11d
Lead Front Desk Agent
Whistler Blackcomb —Whistler, BC
- $24–$32 an hour
- Full-time
- Management
- English
- Hotel
- Dental care
- Employee assistance program
Quick apply
Guest Services Agent
Pan Pacific Whistler —Whistler, BC
- $22.28–$25.12 an hour
- Hotel
- Cashiering
- Front desk
Quick apply
14d
Guest Service Supervisor
Westin Resort and Spa Whistler —Whistler, BC
- $24 an hour
- Immediate opening
- Experience working with individuals with disabilities
- Microsoft Office
- Supervising experience
Quick apply
12d
Front Desk Lead
Gibbons Whistler —Whistler, BC
- $23–$25 an hour
- Full-time
- Microsoft Office
- Hotel
- Team management
- Flexible schedule
Quick apply
Guest Service Agent / Front Desk
WHISTLER PREMIER —Whistler, BC
- From $23.25 an hour
- Part-time
- Hotel
- Organizational skills
- Front desk
- Store discount
- Dental care
Quick apply
14d
Reservation Agent
Four Seasons —Whistler, BC
- $26.10–$27.65 an hour
- Weekends as needed
- Sales
- English
- Hotel
- Dental care
- Paid time off
9d
Alpine Restaurant Assistant Manager
Whistler Blackcomb —Whistler, BC
- Weekends as needed
- ServSafe
- Sanitation
- English
- Dental care
- Employee assistance program
Quick apply
11d
Maintenance Technician/Cleaner
Tourism Whistler —Whistler, BC
- From $25 an hour
- Weekends as needed
- Customer service
- Hotel
- Hand tools
- Employee assistance program
Quick apply

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reservations manager jobs near whistler bc

Reservations Team Lead

Groupe Scandinave inc. -
Whistler, BC

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Job details

Full-time
$23.57 an hour
9 days ago

Qualifications

Microsoft Word
Sales support
Microsoft Outlook
Operations management
Customer appointment booking
Salon software
Coaching
Schedule management
Client services
Sales orientation
Customer service orientation
Front desk
Training & development
Guest services
Sales and customer service experience
On-the-job coaching
Leadership
Guest issue resolution
Team motivation
Communication skills
Client interaction
Team coordination
Performance evaluation

Full job description

Our Mission
To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.
Vision
To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.
Fundamental Values

Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.

Expectations

To provide leadership to the Reservations Team to achieve company goals
To coordinate daily tasks required of the Reservations Team
To train Reservations team members
Maintain a professional environment
To assist the Massage Services department with same-day Massage Contractor schedule modifications
To offer a warm, friendly and professional welcome to guests over the phone
To create a comfortable environment for guests
To sell and promote the services and products offered by the Scandinave Spa Whistler

Job Type: Full-Time
Hourly Rate: $23.57/hour
Benefits

Complimentary thermal baths membership for yourself
Extended Health Benefits after 3 months
Massage Discounts of up to 35%
Food and beverage discounts for onsite café of 25%
Winter Whistler Blackcomb Spirit Pass or Wellness Program
Complimentary thermal baths membership for one friend, after 3 months
Corporate discount vouchers for friends and family visiting Scandinave Spa
Staff accommodation, based on availability
Flexible Schedule

Tasks & Responsibilities

Operations:

Respond to calls received by Scandinave Spa Whistler as per spa standards:
Maintain a prompt, professional, and sales-focused phone manner.
Clearly and confidently communicate the value of our Thermal Journey, Massage Services, and spa products to help guests make informed booking decisions.
Respond to voice messages, emails, and messages in a prompt, professional, and sales-focused manner.
Demonstrate strong written and verbal communication skills in all guests and team interactions.
Make reservations with accuracy and efficiency, ensuring guest preferences are recorded and communicated clearly.
Proactively identify guest needs and offer appropriate services, upgrades, or packages to enhance their experience and maximize revenue.
Use Zenoti to process reservations, gift cards, and packages with precision and attention to detail.
Maintain an up-to-date knowledge of current and upcoming promotions, packages, and seasonal offerings.
Support group inquiries and bookings according to the Sales and Marketing Team's direction.
Complete third-party bookings provided through the Inntopia platform.

Massage Services:

Work with the Massage Department to ensure therapist schedules are balanced and efficiently booked.
Ensuring massage appointments are evenly distributed among our massage contractors throughout the day
Completing shift modifications for shift coverage, sick calls and add-ons to the massage contractor's schedule.
Ensure consistent coverage of the Massage Pavilion Check-in desk to support the smooth operation of massage services.

Leadership:

Provide positive, service-driven leadership to motivate and guide the Reservations Team.
Oversee daily operations, ensuring a fair division of tasks and a high standard of guest service.
Support the team in managing complex guest scenarios and service recovery when required.
Uphold and role model the service and IMPRESS standards of Scandinave Spa Whistler
Train new team members and support ongoing development through coaching and regular feedback.
Ensure the team are meeting and maintaining customer service standards, as set with our training provider.
Contribute to probationary and annual performance reviews; communicate performance concerns to the Senior Guest Experience Supervisor and Guest Experience Manager.
Manage daily, weekly, and monthly reporting for the Reservations Team, tracking performance, and booking metrics.
Oversee the Reservations Team’s participation in incentive programs, ensuring fair tracking, communication, and motivation.
Maintain an orderly and clean environment in the Reservations area
All other tasks requested of you for the smooth and efficient function of the Scandinave Spa Whistler

Prerequisites:

Previous customer service experience in a sales environment is preferred
Previous leadership experience in a sales environment is an asset
Proficient with Microsoft Word, Excel and Outlook
Energetic and positive team player
Excellent verbal and written communication
Proactive, creative problem-solving skills with an ability to remain calm and professional at all times
Clear criminal record check
Available to work full-time hours, including evenings and weekends

#WHISPA23

Quick apply

Refine Your Search

reservations manager jobs in whistler bc

Reservations Team Lead

Night Housekeeping Team Lead

Restaurant Manager

Front Office Supervisor

SSW Guest Experience Team Lead

Assistant Restaurant Manager

Join the Everwild Team!

Reservations Agent

Operations Manager

Operations Manager

Base Experience Agent - The Adventure Group, Whistler BC

Store Manager SQUAMISH WB Outlet

Lead Front Desk Agent

Guest Services Agent

Guest Service Supervisor

Front Desk Lead

Guest Service Agent / Front Desk

Reservation Agent

Alpine Restaurant Assistant Manager

Maintenance Technician/Cleaner

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