Whitehorse, Yt Communications officer Jobs – 3 Openings This Week

Safety and Emergency Dispatcher (Casual)
Delta 1 Communications Centre —Whitehorse, YT
- $22–$25 an hour
- Night shift
- Customer service
- English
- High school diploma or GED
- Commuter benefits
- Dental care
Quick apply
Safety and Emergency Dispatcher : 2 weeks on / 2 weeks off
Delta 1 Communications Centre —Whitehorse, YT
- From $25 an hour
- Full-time
- Customer service
- English
- High school diploma or GED
- Commuter benefits
- Dental care
Quick apply
Deputy Fire Marshal
Yukon Government —Whitehorse, YT
- $89,704–$104,043 a year
- Temporary
- Microsoft Office
- Project management
- Travel
9d

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Safety and Emergency Dispatcher (Casual)

Delta 1 Communications Centre
Whitehorse, YT

Quick apply

Job details

Casual
$22–$25 an hour

Qualifications

Customer service
English
Emergency management
High school diploma or GED
Typing
Leadership
Communication skills

Full job description

About Delta 1:

Delta1 Communications Centre provides Public Safety Answering Point, Fire Service Communications, as well as other emergency services and enforcement dispatch for more than 24 communities across the Yukon, Northwest Territories and Northern British Columbia. Our technology and services are tailored to serve the needs of fire, rescue, enforcement and industry personnel across the North.

Summary:

Dispatchers are available onsite 24/7/365 to answer calls and ensure a response to emergency incidents. Other tasks include taking reports from the public, transcribing the details, and transmitting that information to the appropriate personnel or department(s). The Delta1 team also provides safety monitoring services for field staff, ensuring compliance with safe workplace regulations and lone-worker legislation.

Responsibilities:

Handling emergency calls from the public, questioning callers for location and incident details
Dispatching for Fire & Rescue crews, Enforcement Officers and others
Judgement-based decisions regarding responses and additional resources
Accurate recall of callsigns, locations, status details, action requests and readbacks
Communications by radio, phone, text, email and satellite with data entry of all activity
Routinely balancing multiple simultaneous communications in order of priority
Adherence to detailed National Fire Protection Association regulations and standard operating procedures
Field staff safety supervision and tracking, missed check-in follow-up, response deployment
Transcribing non-emergency reports from the public, preparing reports for transmission
Equipment and software testing, failure reporting, basic troubleshooting as required
Training simulation support for emergency partners and client agencies

Progression:

This casual position has the potential to progress to Full Time.

Down Time:

During quiet periods, dispatchers are permitted to read, study, or engage in other reasonable activities as long as they do not distract from or take priority over work tasks.

Benefits:

A company benefits plan is available after three months of employment.

This posting is for on-call work which includes advance planned shifts to cover for full-time staff vacation, illness, or other leave.

Probationary Period:

Employment in this role is subject to a probationary period of 12 months.

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Emergency Dispatcher Requirements

This job is not for everyone. It can be demanding and stressful at times. It is also very rewarding and occasionally fun. The work itself is serious, but the environment, management and co-workers are welcoming and relaxed. On-the-job training and ongoing support are provided.

Skills:

Local knowledge of the Yukon, Northwest Territories and Northern British Columbia
Superior verbal and written communication skills are essential
Ability to make quick decisions under pressure and manage high-stress situations effectively
Familiarity with phonetic alphabet, 24-hr clock, radio systems, and mapping tools are considered an asset
Proficient with keyboard typing at a preferred speed of 40 words-per-minute with 90% accuracy
Fluency in English (essential)
Previous dispatch, emergency services, or customer service experience strongly preferred

Experience:

One (1) year of dispatching, emergency services, or customer service preferred.

Willing to 'hire the attitude and train the skills'. So if you feel you're missing some of the desired qualifications, but are a diligent professional with strong communication skills, and a positive attitude, please apply.

Testing:

Typing, communication, comprehension and multitasking skills may be tested prior to hiring.

References:

Two employment and one character reference are required in the later stages of the hiring process.

Background Check:

A criminal records check is required at hiring.

Transportation:

Public transit is not available to the work location at the present time. Candidates must be able to commute in own vehicle. Approximately 25 minute commute from downtown Whitehorse. Mileage compensation provided while the work location is outside the core city areas.

Yukon First Nations:

Delta 1 encourages citizens of any Yukon First Nation to apply.

Job Type: Casual

Pay: $22.00-$25.00 per hour

Benefits:

Casual dress
Commuter benefits
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off

Application question(s):

Are you willing and able to work day or night shifts 7 days a week?

Education:

Secondary School (required)

Experience:

dispatching, emergency services, or customer service: 1 year (preferred)

Language:

fluent English (required)

Location:

Whitehorse, YT (preferred)

Work Location: In person

Quick apply

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communications officer jobs in whitehorse, yt

Safety and Emergency Dispatcher (Casual)

Safety and Emergency Dispatcher : 2 weeks on / 2 weeks off

Deputy Fire Marshal

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