Whitehorse Yt Front desk receptionist Jobs – 2 Openings This Week

Front Desk Agent (NOC 64314)
Northern Vision Development —Whitehorse, YT
- $20.00–$22.55 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Wellness program
- Dental care
Quick apply
Office Receptionist
Cobalt Construction —Whitehorse, YT
- Full-time
- Microsoft Outlook
- English
- Administrative experience
Quick apply

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Front Desk Agent (NOC 64314)

Northern Vision Development -
Whitehorse, YT

Quick apply

Job details

Permanent | Full-time
$20.00–$22.55 an hour

Qualifications

Hospitality
Customer service
Complaint handling
Cashiering
Hotel guest services experience
Client services
Customer service orientation
Front desk
Guest services
Guest issue resolution
Communication skills
Hotel experience

Full job description

The Opportunity

Hours: 35-40 per week

Northern Vision Development (NVD) is hiring a friendly, detail-oriented Front Desk Agent for the Best Western® Gold Rush Inn in downtown Whitehorse. Located on historic Main Street, the Gold Rush Inn is a well-known Yukon hospitality landmark offering the familiarity of a trusted brand with the warmth and character of a uniquely northern experience.

In this role, you’re the first and last impression - welcoming guests, handling reservations and payments accurately, and keeping the front desk running smoothly through busy shifts in a fast-paced hotel environment.

What Does Your Success Look Like?

Guests feel genuinely welcomed and well-supported from check-in to check-out - resulting in strong reviews and repeat stays.
Reservations, room assignments, and guest requests are handled accurately, preventing issues before they escalate.
Cash, payments, and shift close-outs are accurate and compliant, with clear notes and clean handovers between shifts.
Communication with housekeeping and maintenance is timely and precise, so rooms, repairs, and guest needs move quickly.
You stay composed during peak arrivals/departures and high-volume periods, keeping service consistent and organized.

What You Bring To The Role

One year of direct customer service experience; front desk/guest services experience is preferred).
Guest service mindset – friendly, professional, and confident speaking with a wide range of guests.
Accuracy & detail – comfortable with reservations, payment processing, and handling guest information.
Communication skills – to communicate professionally and clearly with guests, colleagues, and management both in person and via phone and email.
Ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
Comfortable working under pressure, particularly when handling guest inquiries, concerns, or complaints, while maintaining a calm and service-oriented approach.
Reliability - dependable and punctual, with strong shift handover habits and consistent attendance.

What You’ll Love About Working Here

This role is a strong fit if you like people, enjoy being at the centre of operations, and take pride in delivering a smooth, welcoming experience. We offer:

2- weeks vacation pay, increasing at defined service milestones
Gratuities
Health coverage including extended health, dental, and vision
Training and development
Pathways for advancement; we prioritize promoting from within
Preferred staff and friends and family rates across our hotel portfolio
Preferred staff pricing at our restaurants
Employee assistance and wellness program for you and your dependents

About NVD

Northern Vision Development is a majority First Nation-owned company based in the Yukon with a growing regional footprint. For more than two decades, we’ve built and operated hotels, restaurants, residential and commercial properties, seniors living communities, and mixed-use developments across the North.

We are operators and entrepreneurs at heart, locally present and performance-focused. We build strong businesses and lasting partnerships that strengthen our communities.

We are committed to building a diverse workforce that reflects the communities we serve. Joining NVD means becoming part of a team that takes ownership, works collaboratively, and helps shape how northern communities live, work, and gather.

Pay: $20.00-$22.55 per hour

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care
Wellness program

Experience:

Front desk: 1 year (required)

Work Location: In person

Quick apply

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front desk receptionist jobs in whitehorse yt

Front Desk Agent (NOC 64314)

Office Receptionist

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