Windsor, On Customer service desk associate Jobs – 6 Openings This Week

GUEST SERVICE ASSOCIATE/NIGHT AUDITOR
TownePlace Suites Windsor —Windsor, ON
- $18.60 an hour
- 8 hour shift
- CPR Certification
- Customer service
- Hotel
Quick apply
12d
Fashion Associate (Part time) - Devonshire Mall
RW&CO —Windsor, ON
- Part-time
- Remote
- Microsoft Office
- Cashiering
- POS
- Paid time off
- Flexible schedule
Quick apply
Temporary Fashion Associate - Roundhouse Center
PENN. —Windsor, ON
- Part-time
- Microsoft Office
- Cashiering
- POS
- Paid time off
- Flexible schedule
Quick apply
Night Audit - Part Time
Towneplace Suites by Marriott-Tecumseh —Tecumseh, ON
- From $18.60 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
Quick apply
12d
Fashion Associate (Part time) - Roundhouse Center
PENN. —Windsor, ON
- Part-time
- Microsoft Office
- Cashiering
- POS
- Paid time off
- Flexible schedule
Quick apply
Manufacturing IT Specialist
MINTH WINDSOR MANUFACTURING INC —Windsor, ON
- $55,000–$70,000 a year
- Weekends as needed
- Computer Science
- Customer service
- Engineering
Quick apply
1d

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customer service desk associate jobs near windsor, on

GUEST SERVICE ASSOCIATE/NIGHT AUDITOR

TownePlace Suites Windsor
Windsor, ON

Quick apply

Job details

Permanent | Part-time
$18.60 an hour
12 days ago

Qualifications

CPR Certification
End-of-shift balancing
Hotel and accommodations experience
Customer service
Night audit
Overseeing cash custody and balancing
Workplace safety policies
Complaint handling
Audit Reporting
Cashiering
Presentation skills
Client services
Customer service orientation
Occupational Health and Safety (OHS) regulations
Organizational skills
Front desk
Outbound calling
Guest services
Log books
Guest issue resolution
Communication skills
Client interaction

Full job description

RESPONSIBILITIES:
Maintain a warm and friendly demeanor at all times with guests and team members;
Comply with all company standards and brand standards, if applicable;
Interact with all guests during check-in and check-out procedure;
Create and cancel reservations as required, handle check in and check outs;
Greet all incoming and outgoing calls in a professional and timely manner;
Review logbook, and emails daily and complete all tasks on checklist;
Maintain proper operation of Front Desk telephones, be familiar with daily sell rates;
Balance and prepare individual paperwork for closing of shift with hotel standards;
Work closely and maintain proper communication with all hotel departments;
Handle guest registration and room assignments, accommodating special requests whenever possible;
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, directions, local attractions
Perform other duties assigned by supervisor or department manager.

Provides information and/or reports to supervisors, managers and hotel brand related representatives.
Ensures security of guests and hotel assets.
Creates and completes audit reports/journals
Works closely with the Operations Manager and General Manager to ensure reports, operations and tasks are delivered in a timely manner.
Perform batch settlement and balances daily transactions.
Complete the daily night audit tasks
Performs additional duties as requested by the Management team to ensure all operations of the hotel and guest services are delivered efficiently

QUALIFICATIONS:

o Demonstrated knowledge of the practices and theories normally acquired in a related field or an equivalent combination of relevant education and work experience.

o Familiarity with customer service excellence

o Previous related experience - preferably in a hotel, hospitality, or tourism environment

o Effective communication, presentation, interpersonal and organizational skills

o Ability to interact effectively with guests, management, peers, staff and the general public.

o Thorough knowledge and understanding of policies, procedures, regulations

o Previous experience with FOSSE is a definite asset.

o Knowledge of fire alarm system and evacuation procedures, CPR and MSDS trained

o Handle reservations, check-in and checkout of guests.

o Ability to communicate effectively; written, verbal, phone and face to face meeting situations.

o Must be comfortable handling cash and have basic related cash and float knowledge.

o Marriott or other hotel franchise or related experience is a definite asset.

o Demonstrated knowledge of health and safety regulations.

o Ability to work alone with little supervision

Job Types: Part Time, Permanent

Salary: From $16.55-17.25 per hour

Schedule:

8 Hour Shift
Day shift
Evening shift
Holidays
Night shift
Weekend availability

Job Types: Part-time, Permanent

Pay: $18.60 per hour

Ability to commute/relocate:

Windsor, ON N9A 7C6: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

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customer service desk associate jobs in windsor, on

GUEST SERVICE ASSOCIATE/NIGHT AUDITOR

Fashion Associate (Part time) - Devonshire Mall

Temporary Fashion Associate - Roundhouse Center

Night Audit - Part Time

Fashion Associate (Part time) - Roundhouse Center

Manufacturing IT Specialist

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