Windsor, On It support technician Jobs – 14 Openings This Week

IT Support Technician
Tepperman's —Windsor, ON
- $60,000–$70,000 a year
- Weekends as needed
- Customer service
- Windows
- Microsoft Office
- Life insurance
Quick apply
Bilingual POS Technical Support
Beyond Bilingual Inc. —Ontario
- Up to $47,250 a year
- 8 hour shift
- Remote
- Bilingual
- Software troubleshooting
- Customer service
- Dental care
- Tuition reimbursement
Quick apply
8d
Technical Support Clerk
City of Windsor —Windsor, ON
- $27.94–$32.91 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Manager, Service Desk
City of Windsor —Windsor, ON
- $121,335.12–$147,484.23 a year
- Full-time
- Computer Science
- Master's degree
- Supervising experience
Quick apply
2d
Helpdesk Manager
BGBx —Windsor, ON
- $105,000–$150,000 a year
- On call
- Remote
- Customer service
- Windows
- Microsoft Office
- Paid time off
- Life insurance
Quick apply
7d
Network Administrator (Cisco)
Finney-Taylor Consulting Group —Canada
- Contract
- Azure
- Computer networking
8d
Bilingual Service Desk Analyst- Remote
Compugen Inc —Canada
- $46,000–$66,000 a year
- Weekends as needed
- Remote
- Bilingual
- Computer Science
- Customer service
5h
Bilingual Service Desk Analyst
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
9d
Bilingual System Administrator
Compugen Inc —Canada
- $70,000–$95,000 a year
- On call
- Hybrid work
- Bilingual
- Azure
- Customer service
Senior Bilingual System Administrator
Compugen Inc —Canada
- $86,000–$116,000 a year
- On call
- Hybrid work
- Bilingual
- Azure
- Customer service
5d

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IT Support Technician
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Valid driver’s license and reliable vehicle required. In addition to operational support, the IT Support Technician serves as a technical resource on projects,…
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it support technician jobs near windsor, on

IT Support Technician

Tepperman's -
Windsor, ON

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Job details

Full-time
$60,000–$70,000 a year

Qualifications

Microsoft Windows Server
Customer service
iOS
CISSP
Windows
Microsoft Office
IT infrastructure
Analysis skills
MacOS
VMWare
Cybersecurity
Communication skills
Active Directory
Intune
Driving Licence
Time management

Full job description

Where IT Support Meets Cybersecurity Confidence!
Salary: $60,000-70,000 per annum
This full-time, in-person role at our Windsor Tepperman’s location is an immediate opportunity to join our team and fill a current vacancy.
Why Work For Us

We offer job stability like no one else, as we are a 101-year-old family-owned company.
We provide competitive wages and pension-matching program.
We offer a competitive annual incentive bonus and top it off with unbeatable staff discounts and other perks.
We have a comprehensive benefits package with extended health care, critical illness coverage & life insurance.

Who You Are
You are a customer-focused IT professional who works well in a fast-paced support environment. With strong hands-on technical experience, you are comfortable troubleshooting a wide range of hardware, software, and system issues while providing excellent support to end users, including leadership teams. You are a proactive problem solver who manages priorities effectively and works both independently and collaboratively to resolve issues. You bring strong organizational, communication, and analytical skills, along with a willingness to learn and adapt to new technologies, particularly within Microsoft environments, device management, and cyber security tools.

Overview:
Reporting to the IT & Cyber Security Manager, the IT Support Technician plays a key role in delivering reliable day-to-day IT support and administration across the organization. This role is responsible for supporting end users, managing and resolving help desk tickets within service level agreements, and acting as a technical escalation point for the IT team. The position also provides executive-level IT support, manages hardware inventory and setup across multiple locations, and contributes to the administration of various IT and cyber security systems.
In addition to operational support, the IT Support Technician serves as a technical resource on projects, helping to design and implement IT solutions that support business needs. The role requires a strong customer service mindset, the ability to troubleshoot complex technical issues, and the flexibility to support occasional travel, after-hours work, and project launches when required.
Roles & Responsibilities
Reporting to the IT & Cyber Security Manager, the IT Support Technician is responsible for:

As assigned through the Help Desk, complete tickets and support users directly whenever needed – remote or onsite
Act as a technical escalation to the Help Desk and other IT Technicians
Manage tickets to make sure all are addressed within SLA
Help to manage ticket priorities to identify tickets that need escalation
Maintain hardware inventories and perform hardware setup and support for our Windsor, Chatham, Sarnia locations, with occasional travel and support to our other locations
Provide “white glove” onboarding to new management employees in our Windsor locations
Hands on administration of a portion of various IT & Cyber Security systems such as – Windows Desktop, Active Directory, Microsoft Office 365 (Especially Teams & Intune), MAC OS, iOS, Mimecast, Arctic Wolf, Sentinel One, Zscaler, RedCanary
Act as an IT Subject Matter Expert & technical resource on some projects
Play a role in architecting solutions
Support IT ticket escalations to help guarantee continuous support for Teppermans staff
Complete and maintain appropriate documentation
Act as a backup to the Systems Administrator role
Some evening and weekend work will be required for emergency troubleshooting and project launches
Will be required to travel infrequently to other Tepperman’s locations

Qualifications

Graduate of a College or University program in Information Technology
5 years’ experience in a similar role
Relevant Technical Certifications (Microsoft, CISSP) are an asset
Hands on experience or interest in learning IT infrastructure such as Microsoft Windows Server & Desktop operating systems, VMware, SANs, Active Directory, Microsoft Office 365 (Especially Teams & Intune), networking (switches, wireless access points, firewalls), MAC OS, iOS
Hands on experience or interest in learning cyber security tools such as Mimecast, Artic Wolf, Sentinel One, Intune, Zscaler, RedCanary
Excellent customer service skills
Sound judgment and decision-making skills
Demonstrate flexibility and embrace change
Self-starter and self-motivated, able to work on own and as part of team environment
Strong analytical, technical, problem solving and critical thinking abilities
Great organizational and time management skills
Strong written and oral communication skills
Valid driver’s license and reliable vehicle required

What Makes Us Different
At Tepperman’s we prioritize employee growth and development, offering opportunities for training and advancement within the organization. We foster a collaborative and inclusive work environment where all team members’ contributions are valued and recognized. Join us and be part of a team dedicated to excellence in financial services.
Visit our website at www.teppermans.com/career to learn more and apply!
We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs.
This posting uses artificial intelligence tools to help screen and assess applications based on the job requirements.

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it support technician jobs in windsor, on

IT Support Technician

Bilingual POS Technical Support

Technical Support Clerk

Manager, Service Desk

Helpdesk Manager

Network Administrator (Cisco)

Bilingual Service Desk Analyst- Remote

Bilingual Service Desk Analyst

Bilingual System Administrator

Senior Bilingual System Administrator

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