Winnipeg Mb Guest service agent Jobs – 15 Openings This Week

Guest Services Agent - Manitoba Remote Camps
Dexterra —Winnipeg, MB
- From $18 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
10d
Guest Service Agent
Sandman Hotel Group —Winnipeg, MB
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
8d
Front Desk Agent
Hyatt House Winnipeg-South/Outlet Collection —Winnipeg, MB
- $15.80–$16.00 an hour
- Weekends as needed
- Microsoft Excel
- Customer service
- English
Quick apply
2d
Guest Service Agent
Motel 6 Headingley/Winnipeg West —Headingley, MB
- $17.15–$17.40 an hour
- Part-time
- Customer service
- Accounting
- Front desk
Quick apply
Front Desk Agent
Howard Johnson Winnipeg West —Winnipeg, MB
- From $16 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
Front Desk Agent
The Grand Winnipeg Airport Hotel y Lakeview —Winnipeg, MB
- $16.50–$17.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Customer Service Coordinator
Northview Residential REIT —Winnipeg, MB
- Weekends as needed
- Customer service
- English
- Hotel
- Dental care
- Vision care
Quick apply

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Guest Services Agent - Manitoba Remote Camps

Dexterra -
Winnipeg, MB

Apply Now

Job details

Full-time
From $18 an hour
10 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Filing
English
Analysis skills
Guest services
Communication skills
Hotel experience

Full job description

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT’S THE JOB?

With over 25 years of experience in the remote camp business, Dexterra is a leader in remote camp catering. Well over 50% of our applicants have been referred to by existing employees who recommend Dexterra to their friends and colleagues.

As a remote Guest Service Agent reporting to the Lodge Manager, this permanent full-time position is based in Snow Lake Manitoba. Rotation description is 3 weeks on and 1 week off – 10 hours per day. The incumbent, in addition to checking in and out, will be required to interact with guests to ensure that all their needs are met while staying at our facilities and channel feedback as appropriate. The successful candidate will also be responsible for the following: acting as an ambassador by providing outstanding customer service to our internal and external guests; assisting Leadership in performing daily administrative tasks effectively and efficiently; performing other related duties and projects as required.

Your work will include:

Primary Duties

Greeting and welcome clients in a friendly and professional manner
Assign rooms and issue appropriate keys or access cards
Maintain accurate occupancy and client records
Book, confirm, and modify reservations as required
Transmit and receive messages, ensuring timely delivery
Distribute morning reports and information to clients and staff
Complete weekly billing and send charge sheets to clients
Orientate clients to camp rules, policies, and emergency procedures
Provide information on camp facilities, services, and schedules
Answer inquiries regarding hours, directions, and amenities
Log and secure all Lost & Found items

Administrative & Support Duties

Enter and update data in Microsoft Excel spreadsheets
Use Microsoft Outlook for internal and external correspondence
Assist in preparing reports, reviewing safety documents, and verifying timesheets
Support special events, decorations, posters, and setup activities.
Assist with various administrative paperwork and filing.
Collect and log client feedback, identifying opportunities for improvement.

Health, Safety & Cleanliness

Ensure compliance with all health, safety, and quality standards.
Participate in maintaining the cleanliness and presentation of the facility.

WHAT’S IN IT FOR YOU?

RRSP Matching of 5% and extended health & dental benefits that start after 600 hours.
Work-Life Balance of 21 Days On / 7 Days Off Rotation.
Award winning safety culture.
Referral bonus program.
Be #1 on day 1 by joining an industry leader.
Transportation from Winnipeg, Thompson, Flin Flon or The Pas provided

Qualifications

WHO ARE WE LOOKING FOR?

Minimum one year of Guest Service Agent experience in a similar or hotel environment
Extensive experience with Camp Manager software (or equivalent) preferred
Fluent in English with excellent written and verbal communication skills and comprehension
Exceptional organizational, interpersonal and analytical skills; and superior initiative and attitude
Ability to prioritize multiple demands, and maintain strict confidentiality
Excellent problem-solving skills
Strong customer service focus
Ability and desire to work independently with minimal supervision, and as a team player
Must be able to work in a very busy environment and maintain shared workspace
Computer literate with experience in Word and Excel

Additional Information

Guest Service Agents work on a rotational schedule of 3 weeks on/1 week off. Site locations are in remote settings, requiring either air travel to site, or via ground on our shuttle. You may be required to work nights, weekdays, weekends, and general holidays. Wages are paid on an hourly basis with a starting rate of $18.00 per hour.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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guest service agent jobs in winnipeg mb

Guest Services Agent - Manitoba Remote Camps

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