Winnipeg Mb Manitoba public insurance mpi Jobs – 9 Openings This Week

IT Service Desk Analyst
Manitoba Public Insurance —Winnipeg, MB
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Disability insurance
- Dental care
3d
Service Centre Clerk
Manitoba Public Insurance —Winnipeg, MB
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
2d
Direct Support Professional
Inaadiziwin Community Connections —Winnipeg, MB
- $16.50–$20.00 an hour
- 8 hour shift
- CPR Certification
- Microsoft Office
- High school diploma or GED
- Mileage reimbursement
- Disability insurance
Quick apply
4d
Access and Privacy Specialist
Manitoba Public Insurance —Winnipeg, MB
- Full-time
- Presentation skills
- Business
- Disability insurance
- Dental care
Disability Management Specialist
Manitoba Public Insurance —Winnipeg, MB
- Full-time
- Public speaking
- Case management
- Human resources
- Disability insurance
- Dental care
9d
Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - North
Crown Auto Group —Winnipeg, MB
- Contract
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Vision care
Quick apply
Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - South
Crown Auto Group —Winnipeg, MB
- Contract
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Vision care
Quick apply
Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - West
Crown Auto Group —Winnipeg, MB
- Contract
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Vision care
Quick apply
Primary Care Paramedic - Eligibility List for 2026
City of Winnipeg —Winnipeg, MB
- 12 hour shift
- Microsoft Word
- CPR Certification
- Microsoft Excel

Other jobs to consider

Find your next job by exploring related positions.

Communications Officer
Manitoba Nurses Union —Winnipeg, MB
Demonstrated proficiency with digital communications platforms and tools, including website content management (WordPress), email marketing (Mailchimp), social…
$46.63 an hour
Quick apply
4d
Harm Reduction Educator
Southern Chiefs' Organization —Winnipeg, MB
Must have a valid class 5 MB driver’s license and access to a reliable vehicle as travel will be required. Knowledge of harm reduction resources and community…
$60,000–$82,000 a year
Quick apply
1d

I want to receive the latest job alerts for manitoba public insurance mpi in winnipeg mb

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manitoba public insurance mpi jobs near winnipeg mb

Direct Support Professional jobs in Winnipeg, MB

Paramedic jobs in Winnipeg, MB

IT Support jobs in Winnipeg, MB

Disability Specialist jobs in Winnipeg, MB

Customer Service Representative jobs in Winnipeg, MB

Service Clerk jobs in Winnipeg, MB

Rope Access jobs in Toronto, ON

Child Life Specialist jobs in Edmonton, AB

Patient Access Specialist jobs in Vancouver, BC

Claims Specialist jobs in Toronto, ON

Legal Document Specialist jobs in Toronto, ON

Patient Access Specialist jobs in Alberta

Direct Support Professional jobs in Brandon, MB

Jaz Community Support jobs in Halifax, NS

Direct Support Professional jobs in Ottawa, ON

Direct Support Professional jobs in Portage La Prairie, MB

Direct Support Professional jobs in Nova Scotia

Family Support Worker jobs in Edmonton, AB

Remote Customer Support jobs in Montréal, QC

It Support jobs in Calgary, AB

IT Service Desk Analyst

Manitoba Public Insurance -
Winnipeg, MB

Apply Now

Job details

Full-time
3 days ago

Qualifications

Computer Science
Information Systems
Windows
Microsoft Office
High school diploma or GED
Network support
SharePoint
IT
Typing
Communication skills
Active Directory

Full job description

Overview:

As an IT Service Desk Analyst you are the first point of contact for all Information Technology related needs for Manitoba Public Insurance (MPI) staff, partners and brokers. You will respond to technical support enquiries and requests related to software applications, IT security access issues and hardware support via phone, email, chat, walk-ins and web portal requests by following existing documentation and processes in a call centre environment.

Responsibilities:

Provide assistance and direction to internal and external stakeholders on Information Technology systems with intermediate to advanced knowledge of software and hardware support and troubleshooting methodologies, while providing a high level of quality customer service.
- Hardware support includes desktops, laptops, mobile phones, networking and telephony equipment.
- Software support includes, MS Office Products, specialized applications and other internally developed applications specific to MPI.
Document outcomes of technical support inquiries using Remedy Ticketing system.
Escalate issues, when needed, to the Incident and Problem Manager Specialist to assist in resolution.
Deploy peripheral equipment and maintain a pool of loaner laptops for emergency and temporary usage requirements.
Act as the single point of contact for broker technical issues, which include application installation, scanner configuration and password resets.
Collaborate with peers, support teams, supervisors and managers to enhance knowledge documentation and processes that are used to deliver service to customers.

Qualifications:

Education:

High school diploma, plus a technical certification or two college courses in Computer Science or a related technical discipline.

Diploma in Computer Science, Information Systems or a technical related discipline.

Experience:

One—two (1-2) years’ experience with computer applications and/or technology, comprising of inbound tier 1 technical support or computer technician support:
- Current Windows Operating Systems
- Office suite applications
- Basic Network support
- Building PC’s and peripheral support

Technical Knowledge & Skills:

Working knowledge or understanding of MS Office products, Active Directory, Windows Operating systems, Chrome, Internet Explorer, SharePoint, Corporate Network structures, VoIP, and Remote access.
Ability to quickly and accurately analyze information and exercise sound judgment and practical thinking.
Ability to translate complex technical information to a non-technical audience.
Ability to work within a team and independently and under periods of high volume and demand.
Oral and written communication skills, with the ability to communicate clearly, concisely.
Ability to work a flexible schedule including rotation through on-call and after hours support.

Conditions of Employment:

This position participates in rotating on-call support.
Must be able to type a minimum of 40 words per minute. Testing may be required to demonstrate ability.

Employee Benefits:

Health benefits

We offer a comprehensive health benefits program that includes:

flexible health, dental and vision plans
health spending account
travel health coverage
other extended health benefits such as ambulance, massage and physiotherapy

Financial security

In an effort to support financial security, we offer:

registered pension plan
group, dependent, and optional life insurance coverage
sick leave to cover short-term disability
long-term disability

Wellness

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

vacation entitlement
maternity, parental and adoptive leaves
bereavement and family responsibility leaves
employee and family assistance program
mental-health programming
onsite employee gym facility (Cityplace)
discounted gym memberships
wellness account

Diversity and inclusion

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.

Employee recognition

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

Professional development

We want our employees to grow, which is why we offer support in keeping their skills up to date. We offer in-house training, professional development and an educational assistance program.

Safety and health

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.

Apply Now

Refine Your Search

manitoba public insurance mpi jobs in winnipeg mb

IT Service Desk Analyst

Service Centre Clerk

Direct Support Professional

Access and Privacy Specialist

Disability Management Specialist

Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - North

Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - South

Customer Service Representative (One-Year Contract Position) - Crown Autobody and Glass - West

Primary Care Paramedic - Eligibility List for 2026

Other jobs to consider

I want to receive the latest job alerts for manitoba public insurance mpi in winnipeg mb

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected