Winnipeg Mb Overnight support worker Jobs – 11 Openings This Week

Overnights - Care Access Representative - Winnipeg
CBI Home Health —Winnipeg, MB
- $19 an hour
- Part-time
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Work from home
- Employee assistance program
Quick apply
5d
Housing Services Support Worker (1.0 Nights, Permanent)
Main Street Project —Winnipeg, MB
- $20.99–$23.62 an hour
- Full-time
- CPR Certification
- Microsoft Office
- Databases
- Dental care
- Employee assistance program
Youth Care/Support Workers - Overnight
Ndinawemaaganag Endaawaad Inc. —Winnipeg, MB
- $20.40–$21.40 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- First Aid Certification
Quick apply
Housing Services Support Worker (Part-time, Permanent)
Main Street Project —Winnipeg, MB
- $20.99–$23.62 an hour
- Part-time
- CPR Certification
- Microsoft Office
- Databases
- Dental care
- Employee assistance program
Van Outreach Support Worker (0.4 Nights, Term Till March 31, 2027)
Main Street Project —Winnipeg, MB
- $20.99–$23.62 an hour
- Part-time
- CPR Certification
- Microsoft Office
- First Aid Certification
- Dental care
- Employee assistance program
9d
Housing Services Support Worker (Part-time, Indefinite Term)
Main Street Project —Winnipeg, MB
- $20.99–$23.62 an hour
- Part-time
- CPR Certification
- Microsoft Office
- Databases
- Dental care
- Employee assistance program
Direct Support Worker (Full Time)
Simaril —Winnipeg, MB
- From $17.10 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- High school diploma or GED
Quick apply
Van Outreach Support Worker (1.0 Nights, Term Till March 31, 2027)
Main Street Project —Winnipeg, MB
- $20.99–$23.62 an hour
- Part-time
- CPR Certification
- Microsoft Office
- First Aid Certification
- Dental care
- Employee assistance program
9d
Direct Support Worker (Part Time)
Simaril —Winnipeg, MB
- From $17.10 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- High school diploma or GED
Quick apply
Direct Support Professional (Part-Time)
Pulford Community Living Services —Winnipeg, MB
- $18 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- First Aid Certification
Quick apply
Personal Support Worker
Dianne Ferguson Self Family Managed Care —Winnipeg, MB
- From $19 an hour
- Temporary
- Caregiving
- High school diploma or GED
- Driving
Quick apply

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Overnights - Care Access Representative - Winnipeg

CBI Home Health -
Winnipeg, MB

Quick apply

Job details

Part-time
$19 an hour
5 days ago

Qualifications

Live chat
French
Computer operation
Customer relationship building
Customer appointment booking
Computer literacy
Microsoft Office
High school diploma or GED
Schedule management
Client services
Data entry
Organizational skills
Typing
Outbound calling
Phone etiquette
Medical terminology
Communication skills
Client interaction
Time management

Full job description

Overnights Care Access Representative – Winnipeg

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca (https://recruiting.ultipro.ca/CBI5000CBHIG/cbihomehealth.ca).

Because Your Care Matters.

CBI Home Health is looking to hire Overnights Care Access Representatives in Winnipeg.

Hourly Pay Rate: The hourly pay rate for this position is $19.00 per hour.

Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
Comprehensive Benefit packages.
Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
Employee Assistance Program.
Paid orientation, training and development with opportunities to grow your career.

The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact center environment. In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and ensuring continuity of care.

As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs and staff availability. By maintaining strong relationships with clients, families, care providers, and referral sources, they contribute to the delivery of high-quality, person-centered care.

What you will do

Efficient Scheduling: utilize scheduling software to optimize the assignment of care providers, ensuring client care plans are fulfilled promptly and accurately within a dynamic contact center setting.
KPI Achievement: Meet and exceed individual KPIs such as calls/chats per hour, quality assurance, and the successful scheduling of visits.
Stakeholder Communication: Maintain open lines of communication with clients, families, and care providers to ensure smooth scheduling processes. Address issues proactively and escalate when necessary.
Relationship Building: Cultivate and maintain positive relationships with care providers, clients, funders, and team members, considering individual needs in all decision-making processes.
Data Management: Accurately update and manage scheduling databases, client / care provider records, and care plans, ensuring all information is current and accessible for reporting and tracking.
Compliance: Adhere to Employment Standards legislation, collective agreements, and organizational policies and procedures.

What you will need to be successful

Educational Background: Minimum Grade 12 education.
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Technical Skills: Proficiency in Microsoft Office Suite and experience with scheduling software (e.g., AlayaCare). Keyboarding speed of 35-45 words per minutes required.
Communication: Strong verbal and written communication skills, with excellent telephone etiquette.
Problem-solving: Results-oriented with strong problem-solving abilities.
Multitasking: Ability to manage multiple tasks in a fast-paced environment.
Organizational Skills: Excellent time management and organizational skills, with a keen eye for detail.
Computer Literacy: Advanced computer literacy with various applications and programs.
Medical Background: Knowledge of medical terminology or experience in medical administration is an asset.
Language Skills: Ability to communicate in French is an asset.
Healthcare Scheduling: Prior experience in healthcare scheduling is highly desirable.
Work Schedule: Availability to work in office.

Availability Requirement / Commitment

By applying to this role, you are confirming that you are available to work during the following times:

Days: Monday to Sunday, including Statutory Holidays
Hours: 0030-0830 (12:30AM - 8:30AM)
Employees must be available to work any shift within this window and accommodate 1-2 hours of flexibility before or after scheduled times when required.

Schedules Details

You will be assigned a recurring schedule wherever possible
Schedules may change with advance notice due to business requirements
Schedules are released 4 weeks in advance
You will be scheduled between 30 and 40 hours per week

Important!

This is not a fixed shift position
Applicants must maintain flexibility across the full operating hours
Candidates who cannot consistently work within these times will not be eligible for the role

Orientation

All successful candidates must be available Monday to Friday 8:30am-4:30pm for the full duration of training.

Work from Home Requirements

To be eligible for remote work, employees must meet the following requirements:

Access to a private and secure workspace at home to ensure confidentiality during all client and team communications
A proper home office setup, including an ergonomic deck and chair, to support comfort and productivity
A high-speed wired connection with the minimum speed test of 25 Mbps download and 5 Mbps upload
An active wired internet service plan
Ability to be on camera for all virtual meetings and calls

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

Quick apply

Refine Your Search

overnight support worker jobs in winnipeg mb

Overnights - Care Access Representative - Winnipeg

Housing Services Support Worker (1.0 Nights, Permanent)

Youth Care/Support Workers - Overnight

Housing Services Support Worker (Part-time, Permanent)

Van Outreach Support Worker (0.4 Nights, Term Till March 31, 2027)

Housing Services Support Worker (Part-time, Indefinite Term)

Direct Support Worker (Full Time)

Van Outreach Support Worker (1.0 Nights, Term Till March 31, 2027)

Direct Support Worker (Part Time)

Direct Support Professional (Part-Time)

Personal Support Worker

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