Operations Manager
Winnipeg, Manitoba
On behalf of our client,
Northern Plains Transport, we are seeking an experienced and hands-on
Operations Manager to lead the daily transportation and logistics operations of their growing fleet. Reporting directly to senior leadership, the Operations Manager will oversee dispatch operations, fleet performance, driver management, and operational efficiency while ensuring exceptional customer service and regulatory compliance. This role serves as a key escalation point for dispatch and drivers, providing leadership and support within a fast-paced, 24/7 transportation environment.
As the Operations Manager, you will:
- Lead the daily operations of the transportation division, overseeing approximately 30 trucks and a team of dispatchers and drivers.
- Provide leadership and support to a team of three Dispatchers and approximately 40 drivers operating across both city and long-haul routes.
- Serve as the primary escalation point for dispatch staff, drivers, and operational issues requiring management intervention.
- Oversee fleet utilization, scheduling, routing, and resource allocation to maximize efficiency and service delivery.
- Ensure compliance with transportation regulations, safety standards, and company policies.
- Monitor operational performance, identify opportunities for improvement, and implement processes that enhance productivity and customer satisfaction.
- Support driver recruitment, retention, coaching, and performance management initiatives.
- Collaborate with leadership on operational planning, budgeting, and continuous improvement initiatives.
- Maintain strong relationships with customers, suppliers, and internal stakeholders while ensuring service commitments are consistently achieved.
- Participate in the shared responsibility of supporting a 24/7 operation, providing after-hours availability as required.
You and Your Experience:
- Minimum of 5 years of progressive leadership experience in transportation, logistics, fleet operations, or a related industry.
- Experience managing large fleets and coordinating high-volume transportation operations.
- Experience within fuel transportation, petroleum distribution, trucking, or related industries is considered a strong asset.
- Strong understanding of dispatch operations, transportation planning, fleet utilization, and regulatory requirements.
- Demonstrated success leading operational teams within a fast-paced environment.
- Ability to make sound decisions and respond effectively to operational challenges in real time.
- Strong leadership skills with the ability to build trust, develop teams, and foster collaboration.
- Flexible and adaptable, with an understanding of the demands associated with a 24/7 transportation operation.
Benefits of the Organization:
- Be part of a safety-first organization making a meaningful impact
- Join an experienced leadership team with deep industry expertise
- Competitive compensation and benefits package
About Northern Plains Transport:
NPT is a leading fuel distribution and logistics company providing reliable energy solutions across Canada. Headquartered in Winnipeg, with locations in Edmonton and Concord, the company serves customers throughout Western Canada and Ontario. As an independent supplier of bulk petroleum products, Northern Plains Transport supports industrial, commercial, agricultural, retail, aviation, First Nation, and non-First Nation communities with dependable fuel and logistics services. Guided by a customer-focused approach and backed by more than 100 years of combined leadership experience, the company is committed to safety, operational excellence, innovation, and strong community partnerships, delivering solutions that help businesses and communities thrive.
How to Apply:
Please apply online at https://peoplefirsthr.com/jobs/.
For further information about this career opportunity, please contact Jenessa McCrae at
[email protected].
We thank all applicants for their interest; however, only those selected will be contacted.
Privacy Notice:
By applying, you consent to People First HR retaining your resume for up to seven (7) years to consider you for current and future opportunities. If you do not wish for your information to be kept on file, please email
[email protected].
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