Winnipeg Mb Senior server Jobs – 1 Openings This Week

Senior Technical Specialist Server
Manitoba Liquor and Lotteries —Winnipeg, MB
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
- Tuition reimbursement

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Senior Technical Specialist Server

Manitoba Liquor and Lotteries -
Winnipeg, MB

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Job details

Full-time

Qualifications

Bilingual
French
Computer operation
Customer service
English
Enterprise architecture
IT support
Computer skills
Information Technology

Full job description

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Purpose

The Senior Technical Specialist – Server is responsible for functions related to technical planning, design, configuration, operation and support of IT infrastructure services including servers, storage, operating systems, directory/email services, databases and virtualization technologies.

As the Tier III support contact, the incumbent’s objective is to assist the Senior Problem Analyst in identifying the root cause of problems and consequently prevent incidents to the Service Desk.

Job Responsibilities

Design, implement and configure IT infrastructure systems. Apply Enterprise Architecture principles, standards, and methodology to ensure effective solution design.
Create system documentation, including build, configuration and recovery.
Coordinate technical activities for projects.
Complete project activities on time and in scope, while adhering to project methodologies.

Manage IT infrastructure systems, including capacity, firmware/software releases, system configuration and maintenance.
Provide guidance and support to Computer Operations on maintaining IT infrastructure systems and integration.
Maintain system documentation, including build, configuration and recovery.
Create and modify procedures and standards as required.
Recommend & make adjustments to production systems to improve and maintain service levels and support Computer Operations with implementation.
Schedule and execute System Change Requests.
Troubleshoot, resolve, and document Tier III incidents. Provide internal IT support. Escalate to external service providers as required.
Backup/recover organizational services/systems in a timely manner as dictated by recovery objectives, and document all actions and resolutions.
Monitor availability and performance for IT infrastructure systems.
Participate and contribute to capacity and availability plans for IT infrastructure.
Implement recommendations for enhancements to ensure organizational computing environment maintains optimum availability and capacity.
Investigate IT infrastructure system requirements and research new products and solutions.
Participate in product selection and complete purchase requisitions. Contribute to the annual budgeting process.
Participate in support agreement and license renewal process.
Other related duties as assigned.

Primary Qualifications

Completion of a recognized degree or diploma program in an IT related discipline, or an equivalent combination of education, certification and experience.
A minimum of six years’ experience in an IT support and service delivery role supporting enterprise class systems and applications.
Proven experience in superior customer service delivery and support.
Proven project coordination experience.
Continuous upgrading and learning is required to remain current in information technology.
The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. Leadership competencies include building strategic performance, coaching and developing, influencing and leading. These competencies are deemed important for the success of the position and organization.

Secondary Qualifications

Bilingual French/English language skills are an asset.

***Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.

We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
Hybrid Work Model for Eligible Positions: Remote/Office work for eligible positions.
Flex Time: Flexible shifts and work hours for eligible positions.
Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
Diversity and Inclusion: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
The Together Project: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

Accrue up to 10 paid vacation days per year during the first 2 years of employment.
Accrue 15 paid vacation days per year after 3 years of employment.
Accrue 20 paid vacation days per year after 5 years of employment.
Accrue 25 paid vacation days per year after 9 years of employment.
Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

Educational Assistance: Tuition reimbursement for eligible employees.
Training: Variety of courses and programs to support skill and professional development.
Career progression: Internal job posting system that provides opportunities for a variety of career paths.
Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.

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