Woodstock On Bilingual customer service associate Jobs – 2 Openings This Week

Bilingual Customer Service Advisor (French / English)
Echelon Insurance —Ontario
- $40,800–$62,700 a year
- Hybrid work
- Microsoft Word
- English
- Analysis skills
- Wellness program
- Tuition reimbursement
Quick apply
Bilingual Customer Service Specialist
Tech Mahindra —Ontario
- $21 an hour
- Full-time
- Remote
- CRM software
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
10d

Related jobs to explore

Based on your search for bilingual customer service associate

Scheduling and Customer Service Associate
STONEX GRANITE & QUARTZ INC. —Woodstock, ON
Investigate, respond and resolve any questions or concerns related to schedules, direct customers to the appropriate department to respond to requests unrelated…
$20–$24 an hour
Quick apply
Customer Service Specialist
Future Transfer Co. Inc. —Tillsonburg, ON
Perform clerical duties, such as filing. Field customer orders, inquiries, and service. Create and maintain strong relationship with customers.
$23 an hour
Quick apply
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Customer Service Representative
TC Transcontinental —Aurora, ON
Employee perks such as discounts on insurance, wireless plans, travel, and more. In this role, you will respond to phone and email inquiries regarding store…
$43,880–$54,850 a year
Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
$19.75 an hour
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for bilingual customer service associate in woodstock on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service associate jobs near woodstock on

Bilingual Customer Service Associate jobs in Ontario

Bilingual Customer Service Associate jobs in Toronto, ON

Bilingual Customer Service Associate jobs in Delta, BC

Community Service Worker jobs in Mississauga, ON

Associate Dentist jobs in Toronto, ON

Bilingual Customer Service Associate jobs in Montréal, QC

Customer Service Representative jobs in Kitchener, ON

Social Service Worker jobs in Kingston, ON

Bilingual Customer Service Associate jobs in Dieppe, NB

Bilingual Customer Service Advisor (French / English)

Echelon Insurance -
Ontario

Quick apply

Job details

$40,800–$62,700 a year

Qualifications

Microsoft Word
French
Computer operation
Call center experience
Post-secondary education
English
Technical support
Inside sales
Analysis skills
Bachelor's
Client services
Sales orientation
Customer service orientation
Insurance sales
Communication skills
Client interaction

Full job description

\*Flexible work arrangements can be made\*

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What you will do:

Provide quotes/sales on Travel Insurance to potential customers by responding to incoming telephone requests from the sales and backup for IMU queues.
Quote and bind customers on Travel Insurance policies over the phone using proper questioning techniques to identify their travel insurance needs, sales techniques and applying all appropriate underwriting guidelines
Upholding company standards of the department and regulatory bodies.
Responsible for providing technical and product support to CAA Associates and external partners in a timely and efficient manner, as well as ensuring you are exceeding customer service standards and Key Performance Indicator (KPI) goals of the department.
Resolve minor issues through changes, workarounds suggestions. Escalate support for configuration and/or system issues or for technical issues.
Correspond with internal and external partners or new policyholders as required

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who you are:

Excellent verbal and written communication skills: Advanced French and English is required
Post-secondary education completion, University degree an asset
2-4 years customer service experience, with exposure to call center environment an asset
Insurance experience is an asset, preferably Travel Medical
A & S license is preferred
Very good analytical skills and aptitude for problem solving
Ability to navigate different computer systems
Good working knowledge of Microsoft Office (in particular word and excel)
Ability to multi-task
Strong inter-personal skills, empathy, excellent attention to detail, team and customer service oriented.
Work capacity according to variable hours

Hours of operation:
Monday- Friday 8:00am - 8:00pm
Saturday 9:00am - 5:00pm

Would be required to work any shifts within our hours of operation.

Office Location - Orion Travel Insurance:

CAA Thornhill Office, 60 Commerce Valley Drive, Thornhill Ontario

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Work Location: Hybrid remote in Ontario

Quick apply

Refine Your Search

bilingual customer service associate jobs in woodstock on

Bilingual Customer Service Advisor (French / English)

Bilingual Customer Service Specialist

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alerts for bilingual customer service associate in woodstock on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected