Assist in the development of manpower planning activities, work schedules, work at home visits, quality assessment score cards and other reports as required.

Demonstrates commitment to our common purpose, quality standards and behaviours. Complete and submit all required paperwork with attention to detail, and a high…

One-time incentive of $2,000, ($1,000 paid after 6 months, $500 paid after 9 months anf $500 paid after 12 months). Competitive Starting salary of $17/hour.

You will be a part of the Web development team responsible for development and implementation of innovative front-end applications for the tourism industry…

Communicating with customers through one-on-one interactions and general intercom announcements in a warm, friendly and professional manner.

Soutenir l'analyste principal dans la production et la communication en temps opportun des mesures du risque pour les portefeuilles internes (sensibilités,…

In all areas you will be managing both our customers experience and providing leadership to our unionized employees (IAMAW & Unifor).

Atteindre et surpasser les objectifs du centre d’appels en ce qui a trait aux normes de service à la clientèle, aux objectifs de vente, à la durée des appels et…

Responsible for the completion of measurable objectives, as agreed to with the supervisor, that will allow the department to continue to improve both processes…

Knowledge of airline commercial operations, call centre operations, or related travel industry experience an asset. Ability to travel when required.

This position requires proficiency in a language other than French to support customers and employees located outside the province of Quebec or who require…

Responding and handling daily phone calls from customers. Responding and handling daily emails from external and internal customers.

In addition these employees shall be engaged in the inspection of aircraft materials and non-aircraft materials, parts and components, to ensure they are duly…

Des projets passionnants et une collaboration stimulante avec les autres membres de l’équipe grâce à une motivation et un enthousiasme communs.

Experience in the travel industry an asset. College diploma in Graphic Design, web design or equivalent. Reformatting, resizing, and retouching a variety of…

This position will be responsible for assisting in the development and implementation of Cabin Electronic innovations, programs, and support systems, and…

Act as a coach for the employees, motivate and engage individuals and the team to build a positive and healthy working environment.

Assist the training department in ensuring that the staff has the proper tools to perform their duties, and identify and recommend areas where training may be…

Analyze the impact of the new solution on current workflows and make necessary adjustments to existing processes. Assist in testing technology releases.

Sentiment d’urgence, capacité à être proactif·ve, à établir des priorités et à traiter des missions multiples dans les délais impartis.