About Us:
Established in 1879 and located on the shores of Lake Ontario, Toronto, the award-winning Exhibition Place is Canada’s largest entertainment venue, hosting over 2,000 events and attracting over 5.5 million visitors a year. The 192-acre site is an integral component of Toronto and Ontario’s economy, particularly with respect to conventions, sports, festivals, recreation, culture, and tourism. Exhibition Place boasts the award-winning, LEED Gold Certified Enercare Centre, Canada’s largest exhibition and convention centre, and the Automotive Building LEED Silver conference venue. Since 2004, Exhibition Place has undertaken an environmental stewardship initiative, entitled GREENSmart, which includes the promotion of sustainable development, environmental initiatives and leading-edge green technologies and practices across the site.
We offer a competitive salary, performance incentives, and a comprehensive rewards package. Enjoy OMERS participation - a defined benefit pension plan, employer-paid health & dental, extended healthcare, and professional development.
What can I expect to do in this role?
Reporting to the Event Services Manager, the Event and Meeting Coordinator coordinates and oversees all event operational activities and delivery of services to all events held within all licensed spaces at Exhibition Place.
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Primary client contact for all stages of event planning from license agreement execution to on site event execution, preparation of service estimates and/or quotations for services and review with manager for approval.
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Create Event Service Order (ESO), including scripting all service orders and change requests, and track implementation from all departments.
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Interpret client service requirements and assign venue specific department utilizing Momentus software.
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Accountable for on time delivery of services and quality assurance of services provided by a cross-functional service team including but not limited to; food and beverage, AV production, housekeeping, labour, ICT technologies, parking, security, and various unionized trades.
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Manage project timelines, using Momentus software, create, track and monitor all event planning tasks relating to event production, logistics, license and compliance, forecasting, budgeting, and event reconciliation while ensuring major deliverables and key dates are met to ensure event success.
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Liaise with multiple client contractors and suppliers as well as unionized and non-unionized venue staff ensuring delivery of scheduled services with high standards of work quality.
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Market rental items, equipment, and services available through Exhibition Place and ensure all items are provided as described and agreed to.
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Create floor plans for meeting space in Automotive Building, meeting rooms, and internal events.
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Ensure compliance of fire code, building code, occupational health & safety act, and venue regulations. Liaise with venue Safety Engineering and Fire & Life Safety Coordinator to ensure event is in compliance with fire and life safety requirements, including supporting safety audits.
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Ensure all necessary permits and licenses are in place for effective and safe venue operations.
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Prepare pre/post event venue inspection reports, assess damage, and prepare reports and estimates for billing and/or insurance purposes.
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Ensure all collective agreements are followed during event occupancy and provide conflict resolution support to mitigate labour grievances during event period. Support Sales team for site inspections/tours of contracted space, and coordinate pre and post con meetings with clients and internal departments.
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Perform other duties as assigned.
How do I qualify?
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Experience utilizing customer, facility, or project management software (e.g. Momentus EBMS, Salesforce, etc.). Working knowledge of facility management software is an asset.
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Demonstrated knowledge and ability to interpret collective agreements, and applicable codes, standards, guidelines and government legislation specifically the Occupational Health & Safety Act, Ontario Fire Code, Ontario Building Code, and Workplace Hazardous Material Information System.
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Certificate or post-secondary credential in Facility or Event Management, another discipline pertinent to the job function, or equivalent combination of education and experience.
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Experience dealing with management of events or complex projects.
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Experience in directing staff in an event or entertainment environment.
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Experience managing a diverse portfolio of client portfolios simultaneously.
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High Proficiency utilizing modern software packages (e.g., Office 365, Floor Planning, PDF Editors).
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Possess a valid full G Class Ontario driver’s license in good standing.
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Strong interpersonal skills with the ability to communicate effectively both verbally and written at all organizational levels.
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Proven skills building healthy relationships with clients and internal stakeholders.
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Ability to work days, evenings and weekends including holidays, as required to support operational requirements. Our client portfolio utilizes our buildings on a year round basis.
Job Vacancy Status:
This is an Existing Position.
Application Process:
All applicants must be legally entitled to work in Canada. We carefully review every application - including yours. We're fortunate to have many outstanding people apply to each of our positions. While we appreciate every application that comes our way, due to the high volume we receive, we're not able to follow up with each person individually. If a strong match is found between your qualifications and the needs of the role, we'll contact you.
Diversity, Equity, and Inclusion:
Exhibition Place is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.
Accommodation:
We value the unique skills and experiences each person brings to Exhibition Place and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act, so if you require accommodation during the hiring process, please let our Recruitment team know by emailing us at people&[email protected]
