Job Title - Quality Assurance Supervisor
About Bondi Produce & Specialty Foods
Bondi Produce & Specialty Foods is Ontario’s leading foodservice distributor, fresh-cut processor and packer headquartered in Toronto with over 45 years of history. From our roots as a family-owned produce house, we’ve grown into a leading platform spanning Toronto, Ottawa, and Calgary. Bondi is on track to become Canada’s leading fresh produce distribution platform.
We are currently looking for an experienced and motivated Quality Assurance Supervisor to join our Operations Team in Calgary. The successful candidate must demonstrate compliance with food safety standards and regulatory requirements in a fresh food distribution and processing environment. This role monitors production processes, drives continuous improvement in quality systems, is able to handle multiple priorities in a fast-paced environment, and manage QA KPIs.
The Role:
The Quality Assurance Supervisor with working knowledge of the Safe Foods for Canadians Regulations, GFSI schemes (BRC/SQF/FSSC 22000), will be responsible to ensure compliance with all applicable regulations, foster a culture of quality and continuous improvement, and verify that systems are in control at the facility, shall assist in identifying and resolving food safety and quality issues.
Key Responsibilities:
- Act as a member of the team, enforcing and promoting Quality Management System (QMS).
- Implements corrective actions, coaches’ staff, and report deviations to Operations Manager and/or Production Supervisor.
- Manages HACCP/QMS documentation, audit preparation, and support system development and maintenance.
- Verifies sanitation and cleaning processes for premises, equipment, and housekeeping.
- Monitors production floor activities, including CCP verification, in-process documentation, metal detection, and chemical concentration checks.
- Executes microbiological sampling programs (food and environment) using aseptic techniques.
- Leads product recalls, new product launches, trials, and shelf-life studies.
- Participates in external audits (FSSC 22000, client, CFIA) and complaint investigations.
- Ensures adherence to safety standards and enforce through counseling and corrective action.
- Provides training on HACCP, FSSC 22000, GMPs, and customer requirements.
- Performs additional QA functions as directed, including:
- Record and on-site verifications
- Label approval/update
- QA hold/release
- Monthly audits
- Specification creation
Qualifications:
- Minimum 3 years as QA/FS Supervisor or 5 years as QA Technician.
- HACCP Certification required; SQF Certification preferred.
- Bachelor’s degree in Food Science, Food Technology, Animal Science, Biological Science, or Supply Chain/Operations required.
- Strong computer skills (Excel, Word, PowerPoint).
Key Attributes for Success:
- Leadership & Coaching Skills – Ability to mentor and motivate technicians and production staff to maintain high standards.
- Regulatory Expertise – Strong understanding of Safe Foods for Canadians Regulations and GFSI schemes (BRC/SQF/FSSC 22000).
- Analytical Thinking – Skilled in root cause analysis, problem-solving, and implementing effective corrective actions.
- Attention to Detail – Exceptional accuracy in documentation, audits, and compliance verification.
- Communication Skills – Clear and professional verbal and written communication with internal teams and external auditors.
- Adaptability & Resilience – Ability to work in a fast-paced environment, manage urgent issues, and adjust to changing priorities, at the same time, be able to work in cold environments (4°C) for extended periods.
- Technical Competence – Proficiency in microbiological sampling, HACCP/QMS systems, and in-house laboratory management.
- Continuous Improvement Mindset – Commitment to fostering a culture of quality and driving process enhancements.
- Time Management – Strong organizational skills to handle multiple tasks and meet deadlines.
- Team Collaboration – Ability to work cross-functionally with production, operations, and senior management.
What We Offer:
- The salary range for this position is $60,000–$70,000 per year, commensurate with experience, qualifications, and skills.
- A comprehensive benefits package.
- Dynamic working environment and a great place to work.
Schedule:
- Onsite from 8 AM–5 PM; subject to change per business operational needs.
- 4 days in the week and 1 day in the weekend.
- Exposure to cold storage and production floor environments.
- Shift work, including evenings and weekends, may be required.
- Must adhere to PPE and safety protocols.
Job Types: Full-time, Permanent
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Are you legally eligible to work in Canada?
- What is your current work authorization?
- Do you have experience working with GFSI schemes (BRC, SQF, or FSSC 22000)?
- How would you rate your proficiency in Microsoft Excel, Word, and PowerPoint?
- This role requires working 4 weekdays + 1 weekend day, and exposure to cold storage (4°C) for extended periods. Are you comfortable with this schedule and environment?
- What is your earliest available start date?
Experience:
- QA/FS Supervisor: 3 years (required)
Licence/Certification:
- HACCP Certification (required)
- Safe Quality Food Certification (preferred)
Location:
Work Location: In person
