Carquest Auto Parts
Carquest Canada —St. John's, NL
- Weekends as needed
- ASE Certification
- Microsoft Word
- Spanish
Quick apply
9d
Commis aux pièces
CARQUEST Canada Ltd. —Terrebonne, QC
- From $16.60 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Dental care
- Vision care
Quick apply
Customer Account Manager - Aftermarket Parts
CARQUEST Canada Ltd. —Brampton, ON
- $55,300–$70,500 a year
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Store discount
- Wellness program
Quick apply
Sales Pro
CARQUEST Canada Ltd —Prescott, ON
- $17.95–$21.55 an hour
- Weekends as needed
- ASE Certification
- Microsoft Word
- Spanish
- Store discount
- Wellness program
Quick apply
Livreur magasin
CARQUEST Canada Ltd. —Sherbrooke, QC
- $17.85 an hour
- Full-time
- Heavy lifting
- Driving
- In-person
- Dental care
- Vision care
Quick apply
10d
Automotive Parts Counter Person
CARQUEST Canada Ltd. —Amherst, NS
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
- Store discount
- Employee stock purchase plan
Quick apply
2d
Livreur
Carquest Canada —Saint-jean-port-joli, QC
- Full-time
- Driving
- Dental care
- Vision care
Quick apply
General Warehouse Worker
Carquest Canada —Saint John, NB
- $18.70 an hour
- Full-time
- Heavy lifting
- Warehouse experience
- Dental care
- Vision care
Quick apply
Front counter sales pro
Carquest Canada —Bancroft, ON
- $17.95–$21.55 an hour
- Weekends as needed
- ASE Certification
- Microsoft Word
- Spanish
- Wellness program
- Disability insurance
Quick apply
12d
Livreur de pieces
Carquest Canada —Saint-Eustache, QC
- Part-time
- Driving
- Dental care
- Vision care
Quick apply
Sales Pro
Carquest Canada —Caledonia, ON
- $17.95–$21.55 an hour
- Weekends as needed
- Bilingual
- Heavy lifting
- Sales
- Wellness program
- Disability insurance
Quick apply
Sales Pro
CARQUEST Canada Ltd. —Barrie, ON
- $17.60–$20.15 an hour
- Weekends as needed
- Bilingual
- Heavy lifting
- Sales
- Store discount
- Employee stock purchase plan
Quick apply
Livreur magasin
Carquest Canada —Bécancour, QC
- Full-time
- Driving
- Dental care
- Vision care
Quick apply
11d
commis aux piece
Carquest Canada —Mont-Tremblant, QC
- Part-time
- Sales
- High school diploma or GED
- Dental care
- Vision care
Quick apply
8d
Hub driver
Carquest Canada —Ottawa, ON
- $18.45–$22.15 an hour
- Part-time
- Spanish
- Basic math
- English
- Wellness program
- Disability insurance
Quick apply
11d
Livreur, magasin
Carquest Canada —Chambly, QC
- Full-time
- Driving
- Dental care
- Vision care
Quick apply
Customer Account Manager
Carquest Canada —Georgetown, ON
- $55,300–$70,500 a year
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Disability insurance
Quick apply
Commis Aux Pieces
Carquest Canada —Chicoutimi, QC
- Full-time
- Sales
- High school diploma or GED
- Dental care
- Vision care
Quick apply
Commis Aux Pièces
Carquest Canada —Louiseville, QC
- Full-time
- Sales
- High school diploma or GED
- Dental care
- Vision care
Quick apply
12d
commis livreur
Carquest Canada —Lac-Mégantic, QC
- Full-time
- Sales
- High school diploma or GED
- Dental care
- Vision care
Quick apply
12d

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Carquest Auto Parts

Carquest Canada -
St. John's, NL

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Job details

Full-time
9 days ago

Qualifications

ASE Certification
Microsoft Word
Spanish
Sourcing
Microsoft Excel
ASE Parts Specialist Certification
Sales
Customer service
Basic math
English
High school diploma or GED
Organizational skills
Automotive diagnostics

Full job description

Job Description

Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Fleet safety is preferred.

Primary Responsibilities

Best in class customer service and DIY issue resolution
Provide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phone
Achieve personal / store sales goals and service objectives
Manage DIY services including testing, battery installation, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
Back Up to Professional services
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Success Factors

Advanced selling skills (GAS3) for DIY
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing

Essential Job Skills Necessary for Success as a Retail Parts Pro

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, weekends and holidays as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE certification preferred, but not required

Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

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