Chartwell retirement residences Jobs

Sales Consultant & Lifestyle Programs Manager
Chartwell Retirement Residences —Peterborough, ON
- Weekends as needed
- Sales
- Customer service
- Microsoft Office
Maintenance Manager
Chartwell Retirement Residences —Greater Sudbury, ON
- $48,000–$53,000 a year
- Full-time
- Maintenance
Sales Consultant
Chartwell Retirement Residences —Ottawa, ON
- Weekends as needed
- Sales
- Customer service
- Computer skills
- Flexible schedule
Health & Wellness Manager (RPN or RN) - One-year Contract
Chartwell Retirement Residences —Hamilton, ON
- Full-time
Bus Driver - F Class License
Chartwell Retirement Residences —Ajax, ON
- Full-time
Cook FT 11:00 - 7:00 -@ $19.39 - $20.07
Chartwell Retirement Residences —Brockville, ON
- $19.39–$20.07 an hour
- Full-time
Sous-chef de cuisine
Chartwell Retirement Residences —Repentigny, QC
- Temporary
- Cooking
- Food service
- In-person
Quick apply
12d
Directeur des services alimentaire
Chartwell Retirement Residences —Saint-Jean-sur-Richelieu, QC
- Temporary
- Customer service
- Cooking
- Food service
- Disability insurance
- Dental care
Quick apply
4d
Bilingual Analyst, Operations Decision Support
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Bilingual
- Hospitality
- Microsoft Excel
General Manager
Chartwell Retirement Residences —Thornhill, ON
- Full-time
- Leadership
- Communication skills
Manager Accounting Property Operations
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Microsoft Office
- Finance
- Bachelor's
Lifestyle & Programs Manager
Chartwell Retirement Residences —North York, ON
- Full-time
Manager, Corporate Accounting
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Microsoft Excel
- Finance
- Accounting
Senior Manager, Conversion & Funnel Optimization
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Sales
- Marketing
- Analysis skills
Sr. Analyst Operational Technology- Bilingual
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Bilingual
- PMP
- English
Superviseur(e) maintenance URGENT
Chartwell Retirement Residences —L'Ancienne-Lorette, QC
- Full-time
- Customer service
- English
- Supervising experience
- Employee assistance program
Quick apply
17h
Food Services Manager
Chartwell Retirement Residences —Kingston, ON
- Full-time
- Serving
- Cooking
- Food service
13d
Health & Wellness Manager (RPN or RN) - 護理服務經理
Chartwell Retirement Residences —Markham, ON
- Full-time
- English
Guest Attendant
Chartwell Retirement Residences —Cambridge, ON
- Part-time
Medication Administration PSW
Chartwell Retirement Residences —Cambridge, ON
- Part-time

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Sales Consultant & Lifestyle Programs Manager

Chartwell Retirement Residences -
Peterborough, ON

Apply Now

Job details

Full-time

Qualifications

Sales
Customer service
Post-secondary education
Microsoft Office
First Aid Certification
Computer skills

Full job description

The Sales Consultant & Lifestyle Programs Manager role at Chartwell Retirement Residence is an exceptional opportunity for an enterprising, self-directed Sales professional who brings demonstrated experience in sales, brings meaningful programs, and enjoys interacting with seniors.

The Retirement Living Consultant and Lifestyle Programs Manager will be responsible for maximizing occupancy levels in the retirement residence by driving sales opportunities as well as implementing meaningful programs and services to meet the social, physical, intellectual, emotional, vocational, and spiritual needs of all residents.

Key Accountabilities

Adhere to an established sales process to meet or exceed sales targets.

Leverage Chartwell’s consultative sales process to help seniors and adult children make informed decisions when choosing a retirement residence.
Follow up on new leads in a timely manner whether from contact center inquiries or in-person inquiries or resident/business referrals and convert to personalized tours.
Communicate effectively and interact in a courteous and professional manner with residents, family members, visitors, and volunteers.
Conduct tours, follow-up on all Prospects, and drive occupancy levels by closing sales through lease signings.
Track sales activity in CRM database and analyze reports to identify sales trends specific to the local community and residence.
Collaborate with the Marketing department to design events and develop promotion materials.
Prepare relevant management reports and maintain pertinent records.
Attend sales training as required.

Implement, and evaluate diversified and meaningful programs.

Chartwell approved Program within its six dimensions of wellness (i.e. social, physical, intellectual, emotional, vocational and spiritual needs).
Evaluate and enhance the resident experience with engaging and memorable programming,
Prepare and provide communication tools (newsletters, posters, notices, calendars, etc.) to internal and external customers.
Forecast, monitor, and manage department budgets.
Enhance fundraising efforts of the residence.
Lead, manage and enhance the volunteer programs.

Develop local Business Development and Community Integration opportunities.

Create, retain, and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large.
Encourage external community groups to use the residence to showcase the residence.
Establish and maintain relationships with community influencers to promote, drive, and encourage referral-based traffic.
Partner with manager to develop strategies to increase interest in living at residence in the local community.
Provide information to the public and local community organizations.

As a member of the Residence Management Team, collaboratively ensure the smooth operation of the residence.

Provide leadership direction and training of the sales process to the management/ leadership team.
Participate in strategic planning and decision-making, as required.
Provide support to other team members.
Actively participate in the weekly management/leadership meeting to provide updates regarding sales trends, new prospects, marketing events, and other related information.
Be on the rotation for the Manager on Duty program to work some weekends.
Understand and follow all health and safety policies and procedures (including residence’s fire and safety programs).
Work safely to reduce the risk of injury to self, staff, and residents; promptly report all actual or potentially hazardous situations.
Participate in other related assignments as required.

Qualifications

Education:

Post secondary education or equivalent required.
First Aid Certificate (training will be provided).

Experience:

Proven experience in a consultative sales role and relationship building.
Experience working with seniors is an asset.
Knowledge of the surrounding area and community an asset.

Skills & Abilities:

Discipline- The ability to successfully adhere to an established sales process, including prospecting and closing sales transactions.
Communication – ability to interact and communicate with Prospects, community leaders, fellow staff members and residents/guests with empathy and understanding, verbal and written.
Customer service oriented – enjoy working with a goal towards achieving customer satisfaction.
Organized – ability to plan and execute programs in an organized work environment under fast paced and strict time constraints and ability to multi-task.
Computer skills including proficiency in Microsoft Office.

Working Conditions & Effort

Work involves moderate walking and standing during tours or meeting community partners and for monitoring residence activities. Some work is also performed in an office environment. Flexible hours (evenings, weekends) may sometimes be required to meet with Prospects.
Work requires flexible mental effort associated with optimal periods of sales traffic, organizing information, and interaction with staff and the public.
Work is performed wearing personal protective equipment (or clothing) as required by task, MSDS, or residence policy.
Some travel may be required.

Apply Now

Refine Your Search

Sales Consultant & Lifestyle Programs Manager

Maintenance Manager

Sales Consultant

Health & Wellness Manager (RPN or RN) - One-year Contract

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Cook FT 11:00 - 7:00 -@ $19.39 - $20.07

Sous-chef de cuisine

Directeur des services alimentaire

Bilingual Analyst, Operations Decision Support

General Manager

Manager Accounting Property Operations

Lifestyle & Programs Manager

Manager, Corporate Accounting

Senior Manager, Conversion & Funnel Optimization

Sr. Analyst Operational Technology- Bilingual

Superviseur(e) maintenance URGENT

Food Services Manager

Health & Wellness Manager (RPN or RN) - 護理服務經理

Guest Attendant

Medication Administration PSW

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