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Intermediate Clerk - Family Health Team Clinic - Regular Part-time 2025-15826
Sunnybrook Health Sciences Centre —Toronto, ON
Responsible for managing all incoming faxes for the clinic, ensuring accurate and timely processing of medical documents.
Quick apply

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Intermediate Clerk - Family Health Team Clinic - Casual 2025-12213

Sunnybrook Health Sciences Centre -
Toronto, ON

Quick apply

Job details

Casual

Qualifications

Microsoft Office
Administrative experience
Communication skills

Full job description

Job Title: Intermediate Clerk

Location: Sunnybrook Hospital Family Practice

Job Summary:

Responsible for managing all incoming faxes for the clinic, ensuring accurate and timely processing of medical documents. This role includes labeling, and categorizing documents, uploading them into the patient's Electronic Medical Record (EMR), and ensuring proper distribution to healthcare providers and staff.

Key Responsibilities:

Fax Management & Document Processing:

Monitor and manage incoming faxes, ensuring all documents are received and processed in a timely manner.
Label and categorize documents according to clinic protocols (e.g., appointment dates, notes to secretary, consult notes, prescriptions and urgent results).
Identify urgent or time-sensitive documents and escalate them to the appropriate provider.

EMR Management & Documentation:

Upload and accurately file all incoming faxes in the patient's Electronic Medical Record (EMR).
Assign documents to the correct patient records.
Add relevant notes, tags, or action items in the EMR as required.
Notify healthcare providers of new documents requiring review or action.
Other duties to support administrative team as needed

Qualifications/Skills

One year of community college preferred
One year of administrative experience required in a health care setting preferred.
Previous administrative experience in a primary care practice an asset
Attention to detail is a must in order to avoid errors that can have a direct impact to patient care such as misfiles.
Able to meet departmental daily productivity standards in a busy work environment.
Outstanding customer services skills essential, demonstrated Patient-Focused Care/Customer Service behaviour
Clear understanding of legislations and guidelines related to the Security and Privacy of Personal Health Information
Ability to communicate effectively with all levels of staff
Knowledge of Microsoft Office
Knowledge of Quadramed, SunnyCare, applications an asset
Previous experience working with Telus Practice solutions (PSS) an asset
Must be able to prioritize workload and work in a team environment
Demonstrated sound judgment and diplomacy
Attention to detail
Keyboarding at net 40 w.p.m. or data entry at net 106 kspm
Excellent problem-solving and communication skills
Demonstrated ability to work in a team environment

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Intermediate Clerk - Family Health Team Clinic - Casual 2025-12213

Intermediate Clerk - Family Health Team Clinic - Regular Part-time 2025-15826

Admin Secretary - Bariatric Clinic (103743)

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