Job Summary
Gladys Pet Hospital is looking for a full time veterinary assistant/receptionist. Previous veterinary experience and a Veterinary office assistant certificate would be a great asset. We are looking for a compassionate, caring and outgoing personality who has knowledge of Microsoft Word, Excel and the AviMark Veterinary software. Must have great customer service skills to fulfill responsibilities such as greeting clients, scheduling appointments, answering phone calls, handling cash transactions, using AviMark Software, cleaning duties and filling prescriptions. If you are a client service focused, detail oriented, reliable, organized and self starter able to multi task in a busy hospital, we are interested in hearing from you! Shifts will be day, evening and weekend. Come join our team! If you are interested in this opportunity, please submit your resume
Responsibilities
- Greet clients warmly and efficiently check in and check out patients
- Schedule appointments and manage the clinic’s calendar to optimize workflow
- Answer phone calls, respond to inquiries, and provide exceptional customer service
- Maintain accurate patient records and update client information regularly
- Process payments and handle billing procedures with professionalism
- Assist with laboratory tasks as needed, utilizing laboratory experience to support diagnostics
- Coordinate communication between clients and veterinary staff regarding appointments and treatments
- Ensure the reception area remains clean, organized, and welcoming
- Support veterinary staff with administrative tasks to facilitate smooth clinic operations
Experience
- Laboratory experience is highly desirable, aiding in understanding diagnostic processes and supporting lab work
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Excellent communication skills, both verbal and written
- Compassionate attitude towards animals and pet owners
- Ability to handle sensitive situations with professionalism and empathy
- Proficiency with computer software related to scheduling, record keeping, and billing is advantageous
This position provides an engaging opportunity for individuals passionate about animal care and customer service. We value dedicated team members who are eager to contribute positively to our veterinary practice.
Pay: From $19.00 per hour
Work Location: In person
