Modern technical Jobs

Customer Service / Technical Support Rep (Hybrid)
Concentrix —Niagara Falls, ON
- $19.50 an hour
- Immediate opening
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
Manager / Sr. Manager, Technical Delivery Management
Shift Paradigm —Remote
- $127,000–$155,000 a year
- Full-time
- Remote
- Salesforce
- Leadership
- Marketing
- Disability insurance
- Dental care
Quick apply
10d
Marine Technician - Pointe au Baril
Maple Leaf Marinas —Pointe, ON
- $30–$45 an hour
- Temporary
- Heavy lifting
- Power tools
- In-person
- Disability insurance
- Dental care
Quick apply
Licensed Mechanic (Truck & Coach - 310T) (revised)
City of Ottawa —Ottawa, ON
- $48.77 an hour
- Overtime
- Schematics
- English
- Analysis skills
- Employee assistance program
Electrical Foreman/Estimator
1st Electric Inc —Lucasville, NS
- $60,000–$100,000 a year
- Full-time
- Microsoft Excel
- Organizational skills
- In-person
- Designated paid holidays
- Dental care
Quick apply
Truss & EWP Designer
MISSION BUILDING SUPPLIES —Edmonton, AB
- $45,000–$75,000 a year
- Overtime
- Engineering
- Analysis skills
- In-person
- Store discount
- Disability insurance
Quick apply
CNC Operator (Woodworking/Architectural Millwork)
Stirling Woodworks Ltd. —Maple Ridge, BC
- $22–$30 an hour
- Full-time
- In-person
- Manufacturing
- Mechanical knowledge
- Disability insurance
- Dental care
Quick apply
Licensed 310T Mechanic
Langs Bus Lines Limited —Woodstock, ON
- $35–$36 an hour
- Full-time
- Organizational skills
- Computer skills
- Mechanical knowledge
- Profit sharing
- Dental care
Quick apply
Automotive Mechanic
Mileage Auto Plus —Thunder Bay, ON
- $36–$40 an hour
- Full-time
- Customer service
- Maintenance
- In-person
- Store discount
Quick apply
12d
Cardiac Sonographer (Echocardiography) - Permanent
Southern Alberta Medical —Medicine Hat, AB
- $35–$50 an hour
- 8 hour shift
- CPR Certification
- Medical office experience
- BLS Certification
- Dental care
- Life insurance
Quick apply
Technical Officer (Care & Repair)
Eildon Housing Association —Selkirk, MB
- $37,543–$41,714 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Administrative experience
5d
Mobile Transport Refrigeration Technician
ProReefer and Mobile Truck Services —Moncton, NB
- Full-time
- Assembly
- HVAC
- Manufacturing
- Dental care
- Life insurance
Quick apply
13d
Content Producer & Media Lead
Carey Hall —Vancouver, BC
- $80,000–$100,000 a year
- Full-time
- Hybrid work
- Education
- Bachelor's
- AI
- Dental care
Quick apply
13d
Diesel Mechanic / Heavy Equipment Technician
Rally Drilling Services —Gander, NL
- Overtime
- Schematics
- First Aid Certification
- No university degree
- Dental care
- Employee assistance program
Quick apply
Red Seal Automotive Technician
Port City Kia —Saint John, NB
- Full-time
- Heavy lifting
- Mechanic experience
- Customer service
- Dental care
- Vision care
Quick apply
Cardiac Sonographer (Echocardiography) - Term position
Southern Alberta Medical —Medicine Hat, AB
- $35–$50 an hour
- Temporary
- CPR Certification
- Medical office experience
- BLS Certification
- Dental care
- Life insurance
Quick apply
Field Service Technician
AMI Attachments Inc —Hawkesville, ON
- $33–$36 an hour
- Weekends as needed
- Mechanic experience
- Maintenance
- Travel
- Disability insurance
- Dental care
Quick apply
Mobile Transport Refrigeration or Trailer Technician
ProReefer and Mobile Truck Services —Red Deer, AB
- $75,000–$125,000 a year
- Full-time
- Communication skills
- Mechanical knowledge
- Dental care
- Life insurance
Quick apply
22h
Licensed Diesel Truck Technician/Mechanic I 5k Sign on Bonus
Penske Truck Leasing and Logistics —Etobicoke, ON
- Day shift
- Maintenance
- Travel
- Computer skills
- Designated paid holidays
- Dental care
Red Seal Millwrights/Heavy Duty Mechanics - Vancouver Shipyards
Seaspan Vancouver Shipyards —North Vancouver, BC
- Up to $57.01 an hour
- Full-time
- English
- Construction
- In-person
Quick apply

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Customer Service / Technical Support Rep (Hybrid)

Concentrix -
Niagara Falls, ON

Apply Now

Job details

Full-time
$19.50 an hour

Qualifications

Customer service
iOS
English
High school diploma or GED
MacOS
Communication skills

Full job description

JOB DESCRIPTION

The Customer Service Representative / Technical Support Representative engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representative / Technical Support Representative position at Concentrix is just the right place for you!

As a Customer Service Representative / Technical Support Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Representative / Technical Support Representative, you’ll:

You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
Prepare complete and accurate work including appropriately notating of accounts as required.
Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred
Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative / Technical Support Representative role include:

Live within 64km of the Niagara Falls site/location.
1 year of customer service experience or equivalent, with a High School diploma or GED.
Effective communication skills in English, both written and verbally.
Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.
Patience in working with customers is second nature for you.
The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary for this position is $19.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.

Apply Now

Refine Your Search

Customer Service / Technical Support Rep (Hybrid)

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Licensed 310T Mechanic

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Mobile Transport Refrigeration Technician

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Diesel Mechanic / Heavy Equipment Technician

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Field Service Technician

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Licensed Diesel Truck Technician/Mechanic I 5k Sign on Bonus

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