Description:
Position Summary:
The Municipal/DOT Sales Manager position for Certified Power Solutions will manage the sales efforts across a defined geographic territory, to increase sales of large and mid-sized accounts via face-to-face interaction. This role includes managing both existing customer relationships through account penetration and acquiring new accounts for further growth.
Essential Duties and Responsibilities:
The position is responsible for driving business results in the designated territory. Travels regularly within a region, making face-to-face sales calls at strategic accounts and prospects while enhancing overall sales opportunities. Builds senior-level relationships with key customers in the region and enhances sales opportunities through identification of various projects, distribution requirements, service and repair needs, and hose & fittings opportunities. Performs consultative selling efforts to target accounts to earn their business. Manages, executes, and delivers on marketing and sales strategies, revenue expectations, and improved time management for respective accounts. Implements and manages an intermediate level of sales analysis within the area of territory responsibility. Once understanding account needs, then working to develop relationships to help solve the customers' problems. Plans to sell accounts in the territory, a combination of Systems, Assemblies, Components, Parts, Hose & Fittings, and other related equipment.
Requirements:
Primary Day to Day Responsibilities:
- Conduct consultative face to face selling at customer’s place of business.
- Research accounts, identify key players and generate interest to do business.
- Utilize selling skills to monetize and deliver targeted opportunities through key component brands.
- Target and convert sales opportunities through relationship building with each account and understanding where system or component sales opportunities reside.
- Close sales of outlined and committed opportunities choosing the best supplier partners to meet specifications.
- Develop senior level relationships with principal owners.
- Conduct account sales analysis through a basic to intermediate comfort level with technology.
- Manage multiple priorities that involve key account needs ranging from production to procurement.
- Promote effective communication with customers, both internally and externally related to quotes, competitive information, trade shows, threats, opportunities, and follow-up.
- Source sales opportunities from the existing customer database and from new leads
- Understand customer applications to help size and design hydraulic systems and electronic control solutions.
- Manage qualified opportunities and act on them appropriately.
- Maintain and expand a database of prospects within an assigned territory utilizing Salesforce®
- Gain a working knowledge of Salesforce® to assist in managing, prospecting, and closing sales opportunities.
- Team with key stakeholders (other salespeople, trade publications, suppliers) to build an opportunity pipeline.
- Embrace the company endorsed sales program, Action Selling® to help manage customers and close business.
- Provide quotes as requested by customers.
- Assist customers in resolving technical and logistical questions and problems.
- Answer technical and applications questions on product lines CPS carries; forwards complex problems or system design issues to the engineering department while working with them daily.
- Maintain in-depth knowledge of product lines sold by CPS and have general knowledge about competing lines.
- Develop positive working relationships with customers in person, via phone, and on joint calls.
- Manage customer issues as they arise such as RGA’s, warranties, repairs.
- Work with vendors to acquire special pricing and technical information as needed.
- File customer purchase orders and other correspondence to maintain appropriate records.
Performance Expectations & Core Competencies
- Excellent verbal and written communication skills
- Strong organizational skills
- Self-direction to work independently or within a team environment.
- Build and maintain strong relationships across all levels of the organization.
- Ability to meet project deadlines with a focus on details.
- Work well with fellow associates to better serve customers’ needs.
- Act as active participant as part of cross-functional teams
- Continuously work to improve the quality and performance of existing products we build.
- Earn the respect of peers and customers.
- Hard working, persistent, and dependable
Skills & Qualifications
- Knowledgeable in fluid power systems and electronic controls
- Proven outside sales experience; within the fluid power industry a plus.
- Track record of over-achieving quota
- Familiarity with data analysis and reporting
- Strong personal presence and comfortable presenting to others
- Experience working with Salesforce® or similar CRM.
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Ability to oversee orders from initial entry to customer delivery.
- Successful prior leadership experience in a manufacturing or distribution environment
- Mechanical Engineering, Industrial Engineering degree or Hydraulics/Fluid Power experience
- 2 Year fluid power degree or equivalent experience
- Must be 18 years of age or older.
