Proresp, inc. Jobs

Client Service Representative - Medical Office Administration
ProResp, Inc. —Kanata, ON
- $24.00–$27.50 an hour
- Full-time
- Inventory management
- English
- Administrative experience
- Dental care
- Employee assistance program
CPAP Specialist – Regulated Health Professional (RRT or RPN)
ProResp, Inc. —Barrie, ON
- Overtime
- Sales
- Customer service
- English
- Disability insurance
- Dental care
Service Delivery Representative - Home Oxygen
ProResp, Inc. —Hamilton, ON
- $24.50–$27.50 an hour
- Overtime
- Customer service
- High school diploma or GED
- Driving
- Dental care
- Employee assistance program
11d
Home Oxygen Delivery Representative
ProResp, Inc. —Barrie, ON
- $24.50–$27.50 an hour
- Overtime
- Customer service
- High school diploma or GED
- Driving
- Dental care
- Employee assistance program
Financial Analyst
ProResp, Inc. —London, ON
- $60,000–$75,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Dental care
- Paid sick leave
Respiratory Therapist - RRT
ProResp, Inc. —Sarnia, ON
- $70,500–$86,500 a year
- Full-time
Home Oxygen Delivery Driver - G Driver
ProResp, Inc. —Brampton, ON
- $24.50–$27.50 an hour
- Overtime
- Customer service
- High school diploma or GED
- Driving
- Dental care
- Employee assistance program
Manager -Respiratory Therapist
ProResp, Inc. —Kingston, ON
- $90,000–$110,000 a year
- Full-time
- Driving
- Leadership
- Communication skills
- Dental care
- Employee assistance program
Regulated Health Professional – Respiratory Therapist
ProResp, Inc. —Toronto, ON
- $70,500–$86,500 a year
- Full-time
- Dental care
- Employee assistance program

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Client Service Representative - Medical Office Administration

ProResp, Inc. -
Kanata, ON

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Job details

Full-time
$24.00–$27.50 an hour

Qualifications

Inventory management
Post-secondary education
English
Administrative experience
High school diploma or GED
Medical terminology
Communication skills

Full job description

Client Service Representative (Medical Administration)
Location: ProResp Kanata
Full-time Permanent Role (37.5hrs/week: Monday - Friday 9:00am - 5:00pm)
Salaried position: Starting around $24 - $26 / hour.

We are recruiting to fill an existing vacancy for a Client Service Representative (CSR). CSRs at ProResp play an essential administrative role ensuring the success of community respiratory care. We are looking for an addition to our CSR team. You will interact directly with our patients as you coordinate and schedule our services in the community. The CSR’s are also responsible for office administration, billing, account reconciliation, and inventory management. ProResp is at the forefront of technology in the ongoing real-time management of patient files and referral processes utilizing both mobile and desktop CRM applications. We promote a safe, inclusive, socially responsible environment where you will work collaboratively as part of a diverse team passionate about helping people breathe.

What We Offer:

Full time, reliable employment with consistent office hours
3 weeks paid vacation to start
Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more
Paid sick days and annual wellness/floater day
Annual incentive payment pro-gram
Company growth incentive program
Providing a voice in employee surveys and open-door dialogue
Annual performance and salary reviews
Challenging careers that impact patient care and the opportunity to learn constantly
A positive, ethical and socially inclusive work environment that is supportive of professional development

Your Responsibilities:

Intake of new patients and maintenance of electronic patient records
Provide high quality customer service both in-person and on the phone in a fast-paced environment with multiple priorities and competing demands.
First point of contact for service requests; liaise between patients and staff providing services in community: appointments and scheduling, products, and general information.
Process referrals, orders, and triage priorities as appropriate
Resolve customer concerns with empathy and compassion while adhering to established procedures.
Process client purchases and complete necessary invoicing, control accounts receivable
Maintain inventory of in-stock respiratory products and equipment, office supplies, perform daily receiving and participate in regular inventory counts

Role Requirements:

You must have 3+ years’ experience in a front-line administrative support role.
Strong skills in general office procedures such as electronic and paper patient records/file management, accounts receivable, invoicing, and inventory management
English communication skills, situational sensitivity with patients, families, and referral sources
Demonstrated self-management and self-motivation skills, with the ability to work independently as well as part of a team
Medical terminology experience/education is an asset.

Education: High School required. Post-secondary education preferred.

ProResp Inc. is an equal opportunity employer. We will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should any applicant require accommodation or interview processes, please contact Human Resources at 519-686-2615.

This is a current and available opportunity with a growing, highly reputable organization. To learn more about our company please visit our website at www.proresp.com.

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