Remote account manager Jobs

Account Manager, Minerals
SGS —Calgary, AB
- $90,000–$115,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Key Account Director – Industrial Solutions
MTLI Group of Companies —Markham, ON
- $110,819.44–$150,536.49 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
- Paid time off
- Vision care
Quick apply
7d
Operations Manager – Amazon USA Private Label
Durabasics —Remote
- Full-time
- Remote
Quick apply
9d
Account Manager - Canada Remote
EventMobi —Vancouver, BC
- Full-time
- Remote
- Sales
- Bachelor's
- Dental care
Customer Account Manager
Versapay —Remote
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
Quick apply
4d
Account Manager
GoCanvas —Remote
- $65,000–$70,000 a year
- Full-time
- Remote
- Salesforce
- Communication skills
- Dental care
- Paid time off
Quick apply
Account Manager
CrowdRiff —Remote
- $100,000–$150,000 a year
- Full-time
- Remote
- Marketing
- Presentation skills
- Communication skills
- Flexible schedule
Account Manager (Remote Canada)
Toolbx US Inc. —Toronto, ON
- $70,000–$80,000 a year
- Full-time
- Remote
- Sales
- Communication skills
Quick apply
11d
Account Manager
Domaine —Remote
- Full-time
- Remote
- Sales
- Customer service
- Public speaking
- Dental care
- Paid time off
Quick apply
Bookkeeper/Office Manager
JW Bookkeeping & Administration —Remote
- $18.85–$34.16 an hour
- Part-time
- Remote
- Administrative experience
- Accounting
- QuickBooks
Quick apply
8d
Enterprise Account Manager - Compute
Hewlett Packard Enterprise —British Columbia
- $185,000–$343,000 a year
- Full-time
- Computer Science
- Sales
- Presentation skills
Customer Onboarding Manager
OpenPhone Technologies —Toronto, ON
- $115,000–$135,000 a year
- Full-time
- Remote
- Marketing
- Paid time off
Lead Account Manager
FabStation —Remote
- $110,000–$180,000 a year
- Full-time
- Remote
- Bilingual
- Spanish
- Sales
- Dental care
- Flexible schedule
Quick apply
9d
Technical Account Manager (Canada - Remote)
Varicent —Toronto, ON
- $92,300–$121,000 a year
- Remote
- Microsoft Excel
- Sales
- SQL
- Dental care
- Tuition reimbursement
Quick apply
Finance Manager
Orion Digital —Remote
- $100,000–$125,000 a year
- Full-time
- Remote
- Microsoft Excel
- ERP systems
- Accounting
- Dental care
- Paid time off
Quick apply
8d
Technical Support - Clinical Service Desk Helpdesk Associate
NTT DATA —Toronto, ON
- $28–$31 an hour
- Remote
- English
- High school diploma or GED
- Travel
- Disability insurance
- Dental care
Quick apply
4d
Sr. Technical Account Manager (Remote, CAN)
CrowdStrike —Ontario
- $115,000–$160,000 a year
- Full-time
- Remote
- Computer Science
- Customer service
- Windows
Helpdesk Associate - Clinical Service Desk team
NTT DATA —Halifax, NS
- $28–$31 an hour
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Travel
- Disability insurance
- Dental care
Quick apply
4d
Customer Success Associate
DataDocks —Remote
- Full-time
- Remote
Quick apply
5d
Customer Success Manager- Canada
Guidewire Software —Remote
- $110,000–$137,000 a year
- Full-time
- Remote
- Continuous improvement
- Travel
- Dental care
- Paid time off

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Account Manager, Minerals

SGS -
Calgary, AB

Quick apply

Job details

Full-time
$90,000–$115,000 a year

Qualifications

Microsoft Powerpoint
Bilingual
French
Microsoft Excel
Microsoft Outlook
Sales
Engineering
Post-secondary education
English
Business development
Presentation skills
Computer networking
Account management
Communication skills
Time management

Full job description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Important: This is a remote position; however, a strong preference will be given to candidates based in Western Canada (BC, AB, SK, or MB). A post-secondary education in Mining Engineering, Geology, Metallurgy, Environmental Science, or a related mining discipline is required. Mining industry experience is strongly preferred.

The Account Manager is responsible for managing and growing an assigned portfolio of client accounts, serving as the primary point of contact and trusted advisor for customers. This role focuses on building strong client relationships, ensuring customer satisfaction, identifying opportunities for account growth, and maximizing revenue within existing accounts. The successful candidate will develop and execute account plans aligned with business objectives to drive retention, expansion, and long-term partnership value.

Key Responsibilities

Manage and maintain a portfolio of assigned customer accounts, ensuring a high level of client satisfaction and engagement.
Develop and implement strategic account plans to achieve revenue growth, customer retention, and profitability objectives.
Build strong relationships with key stakeholders and decision-makers within customer organizations.
Identify opportunities to expand existing business through cross-selling and upselling SGS services across multiple business lines.
Conduct regular business reviews with clients to understand their needs, challenges, and future requirements.
Serve as the primary liaison between clients and internal teams to ensure successful service delivery and resolution of customer issues.
Monitor account performance and proactively address risks to customer retention and satisfaction.
Prepare accurate sales forecasts, account plans, and pipeline updates on a regular basis.
Collaborate with Marketing, Inside Sales, Operations, and other support teams to develop and execute customer growth strategies.
Prepare client quotes, service agreements, proposals, responses to RFIs, RFPs, and tenders, ensuring timely and professional submissions.
Follow opportunities through the full sales cycle, from identifying customer needs to proposal development, negotiation, and contract renewal or expansion.
Maintain detailed and accurate customer records, activities, and opportunities within the CRM system.
Gather and share market intelligence, customer feedback, and competitor information to support business strategy.
Represent SGS at industry events, trade shows, conferences, and customer meetings to strengthen relationships and promote company services.
Secure follow-up and closure on all proposals, renewals, and account growth initiatives.
Pursue opportunities to enhance SGS's profile and deepen client partnerships within assigned accounts.
Support special projects and other related duties as assigned.

Key Performance Indicators

Customer retention and renewal rates
Revenue growth within assigned accounts
Cross-sell and upsell performance
Client satisfaction and relationship management
Achievement of annual sales and profitability targets
Pipeline management and forecast accuracy

Qualifications

Education: post-secondary degree in a relevant field
Experience: over five years of related sales/business development experience is required
Expert knowledge of the business line services
Business acumen.
Ability to demonstrate customer centric selling techniques.
Strong presentation skills
Must be a self motivator and self starter.
Creative, innovative and client focussed
Demonstrate diplomacy and networking skills
Bilingualism (French/English) where required
Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
Candidates must be proficient in using various types of computer software (Word, Excel. PowerPoint & Outlook) including sales tracking tools (i.e., CRM).
Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.
Ability to work well with others & independently.
Proven time management skills and a strong attention to detail.
Works well under pressure.
Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.

Additional Information

Compensation: $90k to $115k

Some benefit highlights:

80% coverage Health, Dental and Vision
Paid time off
RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

Quick apply

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