Safe harbour society Jobs

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Instructor-Guard
The Town of Whitby —Whitby, ON
You will have well-developed interpersonal and relationship building skills with the ability to establish rapport, work cooperatively and communicate…
$26.36–$29.28 an hour
1d

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Assistant Manager, SeaBus Operations

Coast Mountain Bus Company Ltd -
Metro Vancouver Regional District, BC

Apply Now

Job details

Full-time
$100,080–$150,120 a year

Qualifications

Management
Microsoft Office
Master's degree
Change management
Computer skills
Communication skills

Full job description

Marketing Statement

As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.

We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities

PRIMARY PURPOSE

Supports the Manager by overseeing the day-to-day operation of SeaBus Operations, ensures delivery of effective, safe, reliable and efficient ferry services to customers on the SeaBus and in passenger terminals. Implements safe work practices and maintains close liaison with SeaBus Engineering staff to ensure minimum disruption of service.

Supports the Operations Manager in ensuring compliance with all regulatory requirements as per the Canada Shipping Act, Port Metro Vancouver Harbour Master and Lloyd’s Register. Monitors ongoing projects in Burrard Inlet, harbour conditions including traffic hampered vessels, weather, etc., on an ongoing basis. Regulates ferry traffic accordingly where immediate action is required. Recommends actions to deal with anticipated continuation of problems.

Responsible for the implementation and maintenance of the Safety Management System (SMS). This position fills the role of the Designated Person(s) Ashore (DPA). The Designated Person Ashore is the key link in the safety chain between employees and management for vessel operations and environmental protection. The DPA has direct access to top management and has the responsibility and authority for monitoring safety and pollution prevention of all facilities and vessels operated by SeaBus. It is the duty of the DPA to ensure that adequate resources and support are readily available to accomplish these objectives.

Responsible for maintaining and updating wheelhouse documentation and manuals including Marine Technical Review Board decisions, Ship Safety Bulletins, Safety alerts, Operations Bulletins, Emergency Procedures, Policy and Procedure Manuals, Monthly Notice to Mariners, Chart updates, Tide tables, radio aids for navigation , International code of signals and sailing directions.

Plans and schedules work, ensures all shifts are adequately staffed, and that Transport Canada’s Minimum Safe Manning regulations of all vessels are complied with. Processes a variety of operations reports and requests. Completes Annual Vacation sign-ups, schedules vacations, lay days, days off and ensures unplanned absences are covered, for unionized operations staff seven days a week. Approves and signs time sheets and approves pay.

Assists in developing the department’s budget, manages approved budget and expenditures and reports variances on a monthly basis.

With support from the Manager, ensures all policy decisions are in compliance with corporate and collective agreements. Ensures all administrative tasks and programs are managed effectively, meeting the reporting deadlines and maintaining the necessary documentation.

Responds to customer complaints and commendations, investigates issues and follows up with employee. Maintains good public relations by responding to enquiries and issues in writing or by phone.

Manages unionized staff, including selection, development, coaching, managing performance, assigning/reviewing work and all other people management practices, including participation in first stage grievances. Develops a pro-active, positive labour relations environment and a safe workplace through having a strong presence on the vessels and terminals.

Qualifications

Education & Experience:

The competencies for this position would be acquired through completion of a master’s or Mate’s Certificate or diploma/certificate in related field, plus courses in Supervisory Skills, Labour Relations and Business Administration, plus six (6) years recent experience in progressively responsible positions in marine operations. involving the supervision of marine/public transportation systems with a large, unionized workforce.

Other Requirements

Solid understanding of the marine regulatory environment with knowledge of the concepts, principles, practices and techniques of operations as it pertains to a marine environment.

Solid knowledge of relevant standards, legislation, acts and regulatory requirements particularly of the Canada Shipping Act and good understanding of the requirements and practices of classifications societies.

Excellent written and oral communication skills.

Solid teamwork and interpersonal skills, including negotiations and conflict resolution skills.

Solid analytical and problem-solving skills.

Solid leadership, development and team building skills to provide direction and manage reporting staff.

Solid computer skills in MS Office suite and use of web-based systems.

Effective change management skills

Solid decision-making skills to respond, assess and react to a variety of operational and emergency situations

Management experience in a unionized setting with exposure to labour relations

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Resident

This position works predominately on-site.

Rate of Pay

The salary for this position ranges from $100,080 - $150,120 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply

Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: June 22, 2026
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected]

Apply Now

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