Services agent/night audit Jobs

Front Desk Agent
Best Western Tin Wis Resort —Tofino, BC
- From $22 an hour
- Overtime
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Front Desk Agent/Night Auditor
Elk Ridge Resort —Waskesiu Lake, SK
- $16–$17 an hour
- Weekends as needed
- Bilingual
- Customer service
- Hotel
Quick apply
Front Desk Agent/Night Auditor
BEST WESTERN GRANDE PRAIRIE HOTEL & SUITES —Grande Prairie, AB
- $16–$17 an hour
- Full-time
- Customer service
- Basic math
- English
Quick apply
2d
Front Desk Agent/Night Auditor
Calabogie Peaks —Calabogie, ON
- $19–$20 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
6d
Guest Services Agent/Night Audit Relief
Brewster Mountain Lodge —Banff, AB
- $18.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Life insurance
Quick apply
5d
Guest Service Agent
Listel Hotel Whistler —Whistler, BC
- $23.45 an hour
- Nights as needed
- Customer service
- English
- Hotel
- Dental care
- Employee assistance program
Quick apply
Front Desk Agent/Night Auditor (Overnight shift)
Fairfield Inn & Suites Airdrie —Airdrie, AB
- $16–$17 an hour
- Full-time
- Customer service
- Hotel
- High school diploma or GED
- Store discount
- Dental care
Quick apply
5d
Guest Services Manager
Hurst Hospitality Inc. —Swift Current, SK
- Full-time
- Sales
- English
- Hotel
- Store discount
- Disability insurance
Quick apply
12d
Front Desk Agent/Liquor Store
Airport Inn —Port Hardy, BC
- From $20.50 an hour
- Part-time
- Hospitality
- Customer service
- Basic math
Quick apply
11d
Hotel Front Desk Supervisor
Clarion Hotel & Conference Centre —Abbotsford, BC
- $22–$23 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
- Store discount
- Paid time off
Quick apply
14d
Night Auditor - Fairfield by Marriott
Bona Hospitality —Ottawa, ON
- $26.11 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
1d
Night Auditor/Front Desk Agent - Full Time + Full Medical Benefits
Villa Eyrie Resort —Victoria, BC
- $24 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
6d
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Alberta
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Front Desk Agent/Night Shift
Coast Hillcrest Hotel —Revelstoke, BC
- $20–$22 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Relocation assistance
- Dental care
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Calgary, AB
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Guest Service Agent / Night Audit FT Holiday Inn Elk Lake
Holiday Inn Victoria —Victoria, BC
- $21–$23 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
Operations Manager
Dexterra —Edmonton, AB
- $460 a day
- Weekends as needed
- Hospitality
- Heavy lifting
- Microsoft Office
- Dental care
1d
Operations Manager
Kitikmeot Camp Solutions —Edmonton, AB
- $460 a day
- Weekends as needed
- Hospitality
- Heavy lifting
- Microsoft Office
- Dental care
Quick apply
Airside Groomer – Richmond, BC
Delta Facilities Maintenance Inc. —Richmond, BC
- $19.76–$20.26 an hour
- Part-time
- English
- Forklift
- In-person
- Dental care
- Vision care
Quick apply

I want to receive the latest job alerts for services agent/night audit

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

services agent/night audit jobs near

Operations Manager jobs in Edmonton, AB

Front Desk Agent jobs in Calgary, AB

Guest Service Agent jobs in Whistler, BC

Guest Service Agent jobs in Victoria, BC

Front Desk Agent jobs in Ontario

Front Desk Agent jobs in Alberta

Night Auditor jobs in Ottawa, ON

Guest Service Agent jobs in Banff, AB

Front Desk Agent jobs in Victoria, BC

Cleaning Supervisor jobs in Calgary, AB

Food Beverage Supervisor jobs in Toronto, ON

Virtual Assistant, Ginger Desk jobs in Remote

Front End Developer jobs in Calgary, AB

Hotel Front Desk Supervisor jobs in Kamloops, BC

Hotel Front Desk Supervisor jobs in Kitchener, ON

Hotel Front Desk Supervisor jobs in Red Deer County, AB

Hotel Front Desk Supervisor jobs in Prince George, BC

Process Operations jobs in Sarnia, ON

Clinical Operations Manager jobs in Vancouver, BC

Operations Manager jobs in Saskatchewan

Front Desk Agent

Best Western Tin Wis Resort
Tofino, BC

Quick apply

Job details

Permanent | Full-time
From $22 an hour

Qualifications

Hospitality
Customer service
Microsoft Office
High school diploma or GED
Accounting
Front desk
Guest services
Negotiation
Hotel experience

Full job description

Hotel Front Desk Agent – Job Description

Title

Hotel Front Desk Clerk

Reports To

Front Office Manager

Summary

The Hotel Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Other duties will include registering guests, making and modifying reservations, acting as hotel operator, and performing concierge duties. The Hotel Front Desk Agent must possess a positive and upbeat personality with a desire to deliver outstanding guest service to our guests. The Hotel Front Desk Agent must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external Guests. This position will require you to work weekends, evening, days, statutory holidays and occasional night shifts.

Core Competencies

Customer Focus
Communication
Energy & Stress
Team Work
Quality Orientation
Problem Solving
Accountability and Dependability

Job Duties

Greet guests with a smile and answer their questions as required.
Responsible for checking guests in and out of the Hotel.
Issues room keys, information about the resort, breakfast room and our facilities.
Works in conjunction with the bell staff to assist guests to their rooms.
Answers various questions from guests.
Arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Makes coffee in the morning for guests.
Runs various reports on the computer for management.
Other duties as assigned.
Count and verify cash, shift activity, keys etc
Complete shift audits as required.
Check all unresolved departures.
Review service requests for arrivals.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete in-house bucket check.
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
Take and record telephone, e-mail, or written message for staff members.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Resort management.
Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
Performs other duties as required

Requirements

High School Diploma, G.E.D. or equivalent
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred, or equivalent experience is an asset
Guest service trade certification is preferred
(two) years of experience as a Hotel Front Desk Agent
Experience in all aspects of customer service and people management
Demonstrated ability to lead and direct a team
Strong working knowledge of hospitality industry principles, methods, practices, and techniques
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to respond quickly in a dynamic and changing environment
Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
Able to effectively communicate both verbally and in writing
High level of proficiency with Hotel software, Microsoft office, email and web-based programs
Must possess sound knowledge of safety, emergency evacuation

Work Conditions

Overtime as required
Work evenings, weekends, statutory holidays, and occasional overnight shifts
Meal discounts included
Fast paced environment with competitive compensation

· Best Western Tin Wis Resort requires a motivated, energetic and career-minded Front Desk Agent to work directly with our guests to ensure a memorable experience. The Front Desk Agents main job is to know and understand the property and be able to answer any questions guest may have. The main responsibilities are guests’ services that include checking guests in and out of the resort, balancing their accounts and ensuing all transactions are completed efficiently and accurately. As Front Desk Agent you will be responsible for quoting and selling resort rates and packages including food and beverage.

· Best Western Tin Wis Resort offers competitive compensation packages, an incredible work environment, and career advancement opportunities.

Job Types: Full-time, Permanent

Pay: From $22.00 per hour

Ability to commute/relocate:

Tofino, BC V0R 2Z0: reliably commute or plan to relocate before starting work (required)

Experience:

Hotel & Accommodations Guest Services Staff: 1 year (preferred)
customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

Front Desk Agent

Front Desk Agent/Night Auditor

Front Desk Agent/Night Auditor

Front Desk Agent/Night Auditor

Guest Services Agent/Night Audit Relief

Guest Service Agent

Front Desk Agent/Night Auditor (Overnight shift)

Guest Services Manager

Front Desk Agent/Liquor Store

Hotel Front Desk Supervisor

Night Auditor - Fairfield by Marriott

Night Auditor/Front Desk Agent - Full Time + Full Medical Benefits

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Front Desk Agent/Night Shift

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Guest Service Agent / Night Audit FT Holiday Inn Elk Lake

Operations Manager

Operations Manager

Airside Groomer – Richmond, BC

I want to receive the latest job alerts for services agent/night audit

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected