Staples canada Jobs

Service Ontario - Customer Support Specialist (Part-time)
Staples —Newmarket, ON
- $18.20–$20.15 an hour
- Part-time
- Bilingual
- Microsoft Access
- English
- Dental care
Service Ontario - Customer Support Specialist
Staples —Strathroy-Caradoc, ON
- $18.20–$20.15 an hour
- Part-time
- Bilingual
- Microsoft Access
- English
- Dental care
Print and Marketing SolutionShop Associate - Part Time
Staples —Burlington, ON
- Part-time
- Marketing
- Customer service
- High school diploma or GED
Quick apply
Service Ontario - Customer Support Specialist (Bilingual EN/FR)
Staples —East York, ON
- $18.20–$20.15 an hour
- Part-time
- Bilingual
- Microsoft Access
- English
- Dental care
Print and Marketing SolutionShop Associate - Full Time
Staples —Burlington, ON
- Evening shift
- Marketing
- Customer service
- High school diploma or GED
Quick apply
Service Ontario - Bilingual Customer Support Specialist - EN/FR (Part-Time)
Staples —Hamilton, ON
- $18.20–$20.15 an hour
- Part-time
- Bilingual
- Microsoft Access
- Customer service
- Dental care
14d
Service Ontario - Customer Support Manager
Staples —Welland, ON
- $39,300–$45,700 a year
- Full-time
- Bilingual
- Customer service
- English
- Dental care
13d
Technology Sales Area Representative - Full Time
Staples —Burlington, ON
- Weekends as needed
- High school diploma or GED
- Dental care
Quick apply
Wireless Sales Consultant
Staples —Saint John, NB
- Full-time
- Sales
- Dental care
Représentant(e) au développement des affaires externes — Produits promotionnels Staples
Staples, Inc. —Montréal, QC
- Bilingual
- Sales
- Marketing
- Wellness program
Account Services Retail Lead, Staples Promotional Products - Bilingual (English/French)
Staples, Inc. —Montréal, QC
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
6d
Account Services Retail Lead, Staples Promotional Products - Bilingual (English/French)
Staples, Inc. —Montréal, QC
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
6d
Technology Sales Area Representative - Part Time
Staples —Burlington, ON
- Part-time
- High school diploma or GED
Quick apply
Service Ontario - Bilingual Customer Support Specialist (English & French)
Staples —East York, ON
- $18.20–$20.15 an hour
- Part-time
- Bilingual
- Microsoft Access
- Customer service
- Dental care
9h
National Key Account Manager
Johnvince Foods —Mississauga, ON
- $110,000–$130,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Dental care
- Vision care
Quick apply

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Service Ontario - Customer Support Specialist (Part-time)
Staples —Newmarket, ON
Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the…
$18.20–$20.15 an hour
Service Ontario - Customer Support Specialist
Staples —East York, ON
Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the…
$18.20–$21.15 an hour
9h

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Service Ontario - Customer Support Specialist (Part-time)

Staples -
Newmarket, ON

Apply Now

Job details

Part-time
$18.20–$20.15 an hour

Qualifications

Bilingual
French
Microsoft Access
English
Research
Microsoft Office
Driving Licence

Full job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do:

Staples’ strategic partnership with ServiceOntario brings the convenience of essential government services to our store locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the familiar environment of their local Staples store.

In the role as the Customer Support Specialist, you will act as a primary services specialist, providing our customers with total services solutions. By being curious and detailed-oriented, you will solve problems, answer questions and ensure all needs of the customer is met, including anticipating their needs based on the services provided. You can handle escalated customer interactions with professionalism and tact.

Specifically, you will:

Ensure exceptional customer satisfaction with accuracy and professionalism while processing inquiries both in person and online, verbally or written.
Provide information and clarification to all requests including types of services, fees, and eligibility for services.
Provide interpretation of guidelines, directives and procedures related to products, programs and services.
Effectively process transactions while determining eligibility criteria have been met, accept proper forms of prescribed tender accurately.
Assist in the de-escalation and resolution of customer complaints, returns and exchanges, seek assistance of a leader where required.

Some of what you need:

Engage with customers in a friendly and professional manner and resolve customer concerns in a diplomatic manner.
Communicate with customers effectively using a variety of mediums.
Ability to plan, organize and prioritize to effectively serve our customers.
Ability to work effectively with ongoing distractions is necessary.
Attention to details to ensure accuracy of form completion.
Use software such as Microsoft Office, database programs and the Internet to access and retrieve information; to prepare correspondence and reports; and to conduct research.
Arithmetic skills to calculate fees, collect and balance monies for the sale of publications, products and services, and to balance, close off a department and prepare reports and deposits.

Additional information:

Backcheck will be required
Based on the nature of the contracts and signing authority of this role, it is required to be a minimum of 18 years of age at the time of hire;

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

#WorkLearnGrow1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply Now

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Représentant(e) au développement des affaires externes — Produits promotionnels Staples

Account Services Retail Lead, Staples Promotional Products - Bilingual (English/French)

Account Services Retail Lead, Staples Promotional Products - Bilingual (English/French)

Technology Sales Area Representative - Part Time

Service Ontario - Bilingual Customer Support Specialist (English & French)

National Key Account Manager

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