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Performance Officer (YYZ)

Canadian Air Transport Security Authority -
Toronto, ON

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Job details

$62,889–$78,610 a year
12 days ago

Qualifications

Microsoft Powerpoint
Microsoft Excel
Customer service
Writing skills
Post-secondary education
English
Quality assurance
Communication skills
Mobile devices

Full job description

The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting fixed-term opportunity up to February 18, 2028 within the within the Operations branch at the Toronto International Airport (YYZ).

This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.

Why is CATSA a great fit for you?

CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation, CATSA is accountable to Parliament through the Minister of Transport.

We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!

Summary of responsibilities:

The Performance Officer is responsible for observing, recording and reporting on Screening Contractor (SC) operational performance at the assigned airport, and various other designated airports, in accordance with all applicable policies, procedures and directives. The Performance Officer performs all other duties and responsibilities related to the position as required.

What you need to succeed

To qualify for the position, you must have:

Post-secondary education as related to the position.
A minimum of two (2) years of experience conducting inspections or monitoring in a highly regulated environment where compliance to operating standards and procedures is critical.
A minimum of one (1) year of experience writing reports and giving recommendations to management.

This position is best suited to individuals with the following skills and abilities:

Very high attention to details and sense of urgency.
Ability to exercise good judgment in a fair, objective and consistent manner.
Ability to monitor multiple and diverse activities and to report findings and observations accurately.
Effective communication skills, both written and verbal.
Organized, critical thinker, self-disciplined, and results-oriented.
Able to function well in a highly structured environment.
Ability to liaise effectively with various audiences.
Ability to analyze and provide recommendations.
Ability to work both independently and in a team with little direct supervision.
Ability to work under pressure and tight deadlines.

Valuable skills include:

Experience working in the aviation and/or security sectors.
Ability to use a variety of software applications such as Word, Excel, PowerPoint and mobile devices.
Experience working in customer service and/or quality assurance and performance measurement.
Exposure to unionized work environments.
Knowledge of the aviation industry and the related regulatory and security issues.
Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.

Specific work requirements :

Ability to travel as required
Ability to obtain and maintain a Secret security clearance; and
Be a Canadian citizen or permanent resident.

How to apply:

If you feel you are the ideal candidate for this position, please submit your application before July 16, 2026 by 11:59pm EST.

Additional information:

Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;

Our commitment to Diversity, Equity and Inclusion

As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.

CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.

Candidates who require accommodations that prevent them from applying online should communicate via [email protected] or 1-833-339-1021 (TTY) prior to the closing date.

Taleo ID:

2488

Language Requirements:

English Essential

Job category:

Operations

Hiring Pay Range:

$62,889 - $78,610

Staffing Method:

Fixed-Term Vacancy

# of openings:

Position reports to:

Toronto

Posting Date:

02/07/2026

Working Location:

Toronto

Application Deadline:

16/07/2026

Working Location Category:

On-Site

Apply Now

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