Travel agent Jobs

Digital Travel Consultant
Cloud5 Communications —Moncton, NB
- $21 an hour
- Weekends as needed
- Remote
- Hospitality
- Sales
- Customer service
Quick apply
Driver - Saint-Georges, QC
Mark James Search Ltd —Saint-Georges, QC
- $20 an hour
- Temporary
- English
- Driving
- Travel
Personal Lines Insurance Advisor
Bjornson Insurance Group Inc. / Co-operators —Red Deer County, AB
- $42,500–$60,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Travel Sales Team Lead
Odenza Vacations —Burnaby, BC
- $65,000–$70,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Leisure Travel Advisor / Cruise Specialist / Vacation Consultant– Nanaimo, BC
Around The World Travel —Nanaimo, BC
- $150–$180 a day
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Flexible schedule
Quick apply
Agent De Voyages
tripcentral.ca —Drummondville, QC
- $38,000–$42,000 a year
- Full-time
- Bilingual
- Sales
- English
- Paid time off
Quick apply
2d
Travel Consultant
Maritime Travel —Dartmouth, NS
- $21.27–$21.92 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Travel Consultant- Grand Falls- Windsor
LeGrow's Travel —Grand Falls-Windsor, NL
- $20.80–$21.80 an hour
- Part-time
- Sales
- Customer service
- In-person
- Dental care
- Paid time off
Quick apply
3d
Travel Agent
Maritime Travel —Yarmouth, NS
- $19.58–$20.85 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Leisure Travel Advisor- On-site - Stratford, ON (CAN)
Direct Travel —Stratford, ON
- $45,400–$60,300 a year
- Weekends as needed
- Sales
- Customer service
- Microsoft Office
- Dental care
- Vision care
Quick apply
Project Manager After Sales / Gestionnaire de projets - Après- ventes
Lumenwerx —Saint-Laurent, QC
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Flexible schedule
Travel Consultant
Maritime Travel —Thunder Bay, ON
- $42,447–$45,297 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
10d
Reservations Agent
Banff Airporter Inc —Banff, AB
- From $20 an hour
- Full-time
- Customer service
- English
- Data entry
- Paid time off
Quick apply
9d
Travel Consultant
Maritime Travel —Salmon Arm, BC
- $21.77–$23.23 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Travel Consultant- Gander
LeGrow's Travel —Gander, NL
- $20.80–$21.80 an hour
- Part-time
- Sales
- Customer service
- In-person
- Dental care
- Paid time off
Quick apply
3d
Member Services Consultant
CAA Services (SCO) Inc —Kingston, ON
- $17.60–$23.75 an hour
- Sales
- Customer service
- Communication skills
Quick apply
Marine Surveyor
SGS —Quebec City, QC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Travel & Scheduling Coordinator
Matrix —Osoyoos, BC
- $60,000–$65,000 a year
- Weekends as needed
- Microsoft Word
- English
- Microsoft Office
- Disability insurance
- Relocation assistance
Quick apply
Corporate HSE Industrial Hygienist
IKO Industries Ltd. —Brampton, ON
- $96,000–$113,000 a year
- Full-time
- Bachelor's
- Travel
- Leadership
- Disability insurance
- Dental care
Quick apply
Senior Specialist, Large Complex & Specialty Claims
Definity Financial Corporation —Toronto, ON
- $73,500–$123,500 a year
- Full-time
- Hybrid work
- Bachelor's
- Communication skills
- Tuition reimbursement
- Paid time off
9d

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Digital Travel Consultant

Cloud5 Communications -
Moncton, NB

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Job details

Full-time
$21 an hour

Qualifications

Hospitality
Sales
Customer service
English
Research
High school diploma or GED
Computer skills
Restaurant experience
Communication skills
Time management

Full job description

The Cloud5 Digital Travel Consultant will deliver exceptional lifestyle, travel, and concierge services to customers around the world. From securing reservations at sought-after restaurants and sourcing meaningful gifts to creating personalized travel experiences and managing bookings, you will provide seamless, high-touch support through both digital and voice channels.

This role requires a customer-focused professional who is passionate about travel and lifestyle services, highly proficient with technology, and skilled at building rapport through written communication. The ideal candidate demonstrates outstanding customer service, strong written and verbal communication skills, excellent attention to detail, and the ability to think creatively to resolve inquiries while consistently delivering extraordinary customer experience.

What You’ll Do (Essential Responsibilities)

Manage multiple customer interactions across chat and phone channels, adapting to business needs and service demand.
Deliver personalized service through both written (chat/email) and verbal (phone) communication while maintaining a consistent, premium customer experience.
Research and recommend curated travel, dining, entertainment, and lifestyle experiences using a variety of online resources and search tools.
Coordinate and secure reservations for restaurants, hotels, flights, ground transportation, chauffeured services, concerts, special events, and other lifestyle experiences.
Utilize program expertise to identify and provide exclusive benefits, upgrades, and tailored recommendations that enhance each customer’s experience.
Communicate professionally with customers, vendors, partners, and service providers via chat, phone, and email to fulfill requests and resolve issues.
Maintain current knowledge of popular destinations, restaurants, events, travel trends, and lifestyle offerings to provide informed recommendations.
Effectively manage and de-escalate customer concerns across both channels, particularly during unexpected travel disruptions or time-sensitive situations.
Consistently meet established service-level expectations, including response times, call handling expectations, follow-up commitments, and white-glove service standards.
Address customer objections with empathy and professionalism while presenting alternative solutions aligned to their needs and preferences.
Adhere to established compliance procedures and reservation protocols to ensure accuracy, quality, and risk mitigation.
Utilize a variety of communication and service technologies, including chat platforms, soft-phone systems, email, web browsers, and other digital tools.
Stay informed on program enhancements, promotions, policies, procedures, and service updates to ensure accurate customer guidance.
Complete all required training programs and professional development activities to maintain role proficiency and service excellence.

**The above responsibilities and duties describe the general nature and level of work associated with the Digital Consultant Role. This is not meant to be an exhaustive list of all responsibilities and duties that may be required.

Proven ability to deliver premium customer service through both written and verbal communication.
Strong written and verbal communication skills, with the ability to communicate clearly, concisely, and professionally in English.
Ability to interpret customer tone and needs and provide personalized, empathetic support.
Interest in travel, lifestyle services, dining, and global destinations.
Strong computer proficiency with the ability to navigate multiple systems and tools simultaneously.
Excellent problem-solving, time management, prioritization, and multitasking skills in a fast-paced environment.
Resilient, adaptable, and composed when managing complex situations and changing priorities.
Strong interpersonal and consultative skills, with the ability to make confident recommendations and build customer rapport.
High level of integrity and discretion when handling sensitive customer information.
Experience in travel, hospitality, luxury customer service, concierge services, or sales is preferred.
Experience with dining reservation platforms and/or Global Distribution Systems (GDS) is an asset.
Flexibility to work a variety of shifts, including evenings, overnights, weekends, and holidays, with the ability to support both voice and digital channels as required.
High School diploma or equivalent
Must consent to and pass a background check
Must be legally entitled to work in Canada (Canadian citizen or permanent resident)

Quick apply

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