20 Best university of british columbia jobs in vancouver, bc (Hiring Now!)

Parking Services Centre Coordinator
University of British Columbia —Vancouver, BC
The Parking Services Centre Coordinator position provides customer service and administrative support to the campus community on a number of services and…
$25.77–$28.29 an hour
2d
Bookstore Assistant - Ecommerce
University of British Columbia —Vancouver, BC
Answers customer inquiries, relating to online orders. High school graduation and a minimum one year of related experience or high school graduation and…
$26.47–$27.84 an hour
1d
Administrative Assistant
University of British Columbia —Vancouver, BC
The Faculty – comprised of approximately 2,200 administrative support, technical/research and management and professional staff, as well as approximately 650…
$4,594–$4,827 a month
Labourer 3-2
University of British Columbia —Vancouver, BC
Secondary school education and/or completion of high school, valid BC driver’s license or an equivalent combination of education and experience.
$4,597–$5,012 a month
10d
Events and Corporate Operations Administrator
Union of British Columbia Municipalities —Richmond, BC
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Events and Corporate Operations Administrator.
$60,796 a year
14d
Bookstore Retail Floor Supervisor
UBC —Vancouver, BC
Assists Store Manager in establishing goals and objectives for the retail floor; participates in long-range planning, the development of the store's marketing…
$5,641–$6,053 a month
4d
Academic Services Information Clerk
University of British Columbia —Vancouver, BC
Makes Records decision based on consistency with Policy or regulation when processing requests for amendments to graduate student records on Student Information…
$4,594–$4,827 a month
6d
assistant professor - university
UBC —Vancouver, BC
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities. Provides awareness training to employees to create a welcoming…
$125,000–$130,000 a year
8d
Admin Support 1-5 (Temp)
University of British Columbia —Vancouver, BC
Performs financial duties such as reconciling journal vouchers, and processing expenses, credit card payments, and travel requisitions.
$19.43–$25.90 an hour
Building Services Manager
University of British Columbia —Vancouver, BC
A valid British Columbia Driver s license (class 5 is preferred) and a clean driving record required. The Building Services Manager (BSM) is responsible for…
$7,283.75–$10,474.08 a month
12d
Procurement Officer
University of British Columbia —Vancouver, BC
A. Analyzes current procurement activities and recommends improvement through more efficient procurement methods, quantity discounts, standardization, value…
$6,251–$8,986 a month
2d
Reuse Initiative Coordinator
University of British Columbia —Vancouver, BC
Works collaboratively with UBC Communications to develop and deliver communications and engagement strategies to promote and enhance the reuse of furniture and…
$5,791.00–$8,323.42 a month
7d
Events Coordinator
Union of British Columbia Municipalities —Richmond, BC
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Experience : 5 years or more.
$71,668 a year
Circulation and Program Support Assistant (Evenings & Weekends)
University of British Columbia —Vancouver, BC
Accept and process cash and debit/credit payments for library products and fines. At the Chapman Learning Commons help desk, the role oversees the work of…
$4,281–$4,386 a month
2d
Manager, Administration and Operations
University of British Columbia —Vancouver, BC
Participates as part of the leadership team in developing and designing effective administrative processes for human resources, administration, facilities…
$7,622.83–$11,886.67 a month
Student Information and Program Assistant
UBC —Vancouver, BC
Information relayed requires extensive knowledge of UBC s international learning programs and policies, Faculties, Enrolment Services, and student services at…
$4,449–$4,676 a month
4d
Chapman Learning Commons Senior Program Assistant
University of British Columbia —Vancouver, BC
Organizes the collection, input, maintenance, organization and reporting of data and statistics from a variety of sources regarding the use of and response to…
$4,959–$5,532 a month
2d
Procurement Program Advisor
University of British Columbia —Vancouver, BC
Coordinate the development and execution of internal and external community engagement and consultation plans, focusing on collaboration and open dialogue.
$6,251–$8,986 a month
13d
Assistant Housekeeping Supervisor PM Shift (Part-Time Regular)
University of British Columbia —Vancouver, BC
Determines required quantities and prepares orders for paper products / cleaning chemicals / other supplies and submits to manager bi- weekly.
$25.77–$28.29 an hour
6d
Research Assistant/Tech 3 - Quandt
University of British Columbia —Vancouver, BC
This position will assist in driving the research program of the laboratory through experimentation, data analysis and presentation in addition to a primary…
$4,567.04–$5,385.67 a month

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Parking Services Centre Coordinator

University of British Columbia - Vancouver, BC

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Job details

Part-time $25.77–$28.29 an hour 2 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
High school diploma or GED
Organizational skills
Communication skills

Full job description

Staff - Union

Job Category

CUPE 116

Job Profile

CUPE 116 Hourly - Parking Services Centre Coordinator

Job Title

Parking Services Centre Coordinator

Department

Parking Compliance and Access | Parking and Access Services

Compensation Range

$25.77 - $28.29 CAD Hourly

Posting End Date

December 16, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Parking Services Centre Coordinator position provides customer service and administrative support to the campus community on a number of services and products offered by the Parking & Access department - including parking, keys, UBCcard, Lost & Found, Compass Card, and the UBC Bike Program - and is the primary point of contact for small or initial customer escalations, and troubleshooting of these products.

They are knowledgeable of all products and services offered and act as the consummate host of the department, ensuring queries and services requests are fully addressed with focus on providing excellent, friendly and professional service throughout every interaction.

The position works shifts including weekends if an operational need arises.

Organizational Status
Reports to the Operations Supervisor and its Managers, and interacts regularly with members of other units such as the Systems team, Maintenance & Facilities, and Parking Enforcement.

Work Performed

Performs customer service and administrative activities including:

Has broad knowledge of the Parking Management Software and process parking permit requests accurately in the system.
Is knowledgeable of the University campus configuration and its parking facilities, able to assist customers with unusual parking and accessibility needs in an equitable and compassionate manner.
Understands how the University building access configuration work, process key requests and support customers with questions around building access.
Swiftly processes and issues large number of UBC Identification cards using the various required systems, and troubleshoot small printer equipment issues.
Coordinates residential parking assignments, and the reserved spaces across campus, including addressing customer and stakeholder queries, invoicing, payment processing, and arrears communication.
Processes financial transactions for keys, permits, bike lockers, traffic fines and UBC cards, and follows proper payment acceptance and refund procedures to maintain audit integrity.
Verifies cardholder identification, confirms cardholder registration and status and resolves issues/updates with registration data.
Handles confidential and sensitive information, and maintains records and transactional information.
Acts in accordance to the department policies and procedures and the UBC Traffic and Parking Rules while exercising discretion, and takes initiative to apply judgment and flexibility when applicable.
Prepares and reviews parking reports, and assists on financial, key, and parking permit audits.
Reviews departmental compliance regarding University parking policies and maintain familiarity of current policies and procedures, best practices, and the various software used to perform the work.
Identifies discrepancies in parking records and follows up if payment is due.
Assists customers throughout online sales process and actively promote the use of our on-line services.
Provides feedback to supervisor regarding customer trends or concerns in a timely manner.
Maintains appropriate inventory levels of keys, and other products for issuance.
Answers oral, written and email inquiries and takes ownership of customer issues to act upon and personally provides follow up.
Troubleshoot technical customer issues including cwl and parking portal authentication problems, challenges with parking links, electronic payments, keys and UBCcards.
Takes ownership of customer issues, attempts to minimize escalation to managers and supervisors, and remains as the primary customer’s point of contact throughout completion of the service whenever possible.
Interacts with upset and angered customers and practices de-escalation techniques while attempting service recovery, escalating issues to managers and supervisors when needed.
Checks vehicle records and provides information to relevant operational areas such as parking enforcement.
Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Consequence of Error/Judgement
Poor customer service or miscommunication could result in reduced revenue and poor regulation compliance for both the UBC parking and carding office, and impact the reputation of the department. Works within well-defined guidelines and procedures, but is expected to exercise some initiative and judgment in establishing priorities and carrying tasks through to completion; new or unusual problems are to be referred to supervisor.

Supervision Received
Receives detailed instructions during orientation and training and on subsequent new assignments or changes in procedures. Regularly works independently.

Supervision Given
Employees at this level do not supervise, but may train or explain work sequences to other team members. Team work and communication among colleagues and stakeholders is essential in this position.

Minimum Qualifications
High school graduation and a minimum two years of related experience or an equivalent combination of education and experience.

Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Skills:

1. Experience working in a high volume traffic customer service environment.

2. Experience processing financial transactions, maintaining financial records and information flow in an office environment.

3. Proficient in Word, Excel, and Outlook and ability to learn various administrative software.

4. Ability to effectively manage multiple tasks and priorities.

5. Ability to analyze problems, identify key information and issues, and effectively resolve.

6. Ability to provide excellent customer service including being calm, courteous and patient.

7. Excellent oral and written communication, interpersonal and organizational skills. Excellent telephone manner.

8. Ability to complete work assignments within timelines and with minimal supervision. Must be in good physical condition to stand for long periods of time during peak volume periods.

9. Ability to be responsive to urgent issues and complex situations.

10. Ability to influence people and de-escalate situations.

11. Ability to maintain accuracy with great attention to detail.

12. Ability to work independently and within a team environment.

13. Ability to problem solve and to exercise resourcefulness and initiative.

14. Ability to keep sensitive matters confidential and to exercise sound judgment, tact and discretion.

15. Satisfactory Criminal Record Check.

Apply Now

university of british columbia jobs in vancouver, bc

Parking Services Centre Coordinator

Bookstore Assistant - Ecommerce

Administrative Assistant

Labourer 3-2

Events and Corporate Operations Administrator

Bookstore Retail Floor Supervisor

Academic Services Information Clerk

assistant professor - university

Admin Support 1-5 (Temp)

Building Services Manager

Procurement Officer

Reuse Initiative Coordinator

Events Coordinator

Circulation and Program Support Assistant (Evenings & Weekends)

Manager, Administration and Operations

Student Information and Program Assistant

Chapman Learning Commons Senior Program Assistant

Procurement Program Advisor

Assistant Housekeeping Supervisor PM Shift (Part-Time Regular)

Research Assistant/Tech 3 - Quandt

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