cleaner

site manager

gouvernant

payroll administrator

lead cleaner

BEST SERVICES PROS

A typical day at work would begin with my looking at the message book to see if my boss wanted me to do anything specific.  I would also check with the other supervisor on night shift to see if all of his people had shown up for work.  If not, then I would have to lend him one of my people;  regular cleaning took priority over project work.  If so, then one of my men and I would do whatever floor work was assigned while another would do floor buffing.

Laundry would also have to be done.  Best cleans all of its drygoods rather than contracting it out.  One of my staff or I had to keep the company's washer and dryer working all night long.  Rags, mop heads, and dust mop heads were all washed and dried.

Emergencies had to be dealt with, too.  I once had a flood to clean up.  I had to marshall 3 men and 4 autoscrubbers to clean it up.

I learned 2 valuable lessons in this job.  Firstly, do EXACTLY what the boss wants.  Secondly, pay attention to detail.  Forgetting something important can get you into trouble.

Management at Best was mixed.  There are great bosses to work for, and some not so great.

My fellow supervisors were great.  The night shift supervisor  for the regular cleaning was especially warm and generous.

The hardest part of the job was dealing with staff members who spoke very little English.  The janitorial business uses largely first generation immigrants, and not being able to tell them what to do can be frustrating if their English skills are inadequate.

The most enjoyable part of the job was solving a serious problem on my own volition.  When I was able to do that, I could go home at the end of my shift thinking that I could just walk on air!

On-site management does not listen to employees concerns. 

No sense of fairness for seniority. Decisions concerning employees are dictated by the client, Best managers agree... whether or not it is an appropriate outcome for the employee. 

Upper company management refuse to believe their managers handle employee issues poorly. 

The union sucks...too many employees and issue to be properly addressed by the  union. Union says it's Best problem. Best says it's a union issue.

If you do have an issue regarding management, job duties, lack of support from union/and or company, it is a no-win situation for you. Addressing an issue just leaves you going in circles dealing with management, with no resolution.

The only thing I liked about the company was after my 5-years, I had earned 3 weeks vacation (even though the union took credit for that, it is according to Canada Labour standards.

I've been with BEST for almost 2 years. During this time, I can honestly say that I've had so much personal growth and I look forward to coming to work every day (yes, I really do). Working with BEST makes me happy and most important, I feel like a valued team member. We have fun moments, serious moments and there are days where you hear so much laughter. 
Company culture is great. BEST stands behind their core values 100%. It's never a dull moment and the day goes by very fast.  
Our Site Manager is also one of a kind. Kind yet firm, open and honest, direct and to the point which I absolutely like. Super flexible, from needing to switch my shifts at the last minute due to children school schedule, to allowing me to take last minute time off due to an emergency. I also like that I can have a heart to heart sit down conversation with my manager and not feel like I'm bothering them and knowing that they fully understand 
No this is not rehearsed. 

What is the best part of working at the company?
Manager and supervisor are friendly and helpful and willing to help the employees with the best they can for whatever problems they encounter in the workplace by giving solution to solve the problems.

What is the most stressful part about working at the company?
You might get stressed if you have a co worker who is not happy with you in that case you should consult the supervisor or manager to lessen your stress 

What is the work environment and culture like at the company?
To have a good and happy environment you should do your job in a nice and clean and you should love your work to do your best you can.

What is a typical day like for you at the company?
Any day of my duty because I love to work and do my best . I’m working hard and happy to work with my co worker because they are nice to me and of course I’m getting pay for my hard work and I’m very thankful for that.

We get a new company come in every few years, and I have to our site is very poorly managed with best in charge. From the management constantly making promises, and almost immediately breaking them, to the manager taking work from employees which breaking union contract rules Best is not the best. Discipline is non existent with people showing up when they want to the nightly meeting, talking on phones, and sleeping at will. The supervisors have no experience in the janitorial field (they were hired because they have G licenses), and are basically unless when it comes to helping, or actually supervising. Programs like employee of the month, and the much talked about kodos awards are non existent at the London site. Supplies are a consistent issue, with machines breaking, and not being fixed for months. It's a low paying, miserable job that I would not recommend to anyone. 

I was interviewed, trained, set up with a uniform and then ghosted. Nesta was a disorganized mess, clearly overworked and was constantly interrupted during our interview and i found myself easily dismissed, disrespected and undervalued as a human. it felt unprofessional across the board and did not seem like my interview was even taken seriously and after following up after waiting 2 weeks for a start date was met with "we decided not to go with you based on availability" despite having OPEN availability. 

Very little was learned through training felt very hands off and to touch on work culture it doesn't sound great. I over heard a few employees taking poorly about treatment on the job and constant mismanagement.

Please put your BEST foot forward next time.   



What is the best part of working at the company?
The team is very supportive, and the supervisors and managers are always present and involved.

What is the most stressful part about working at the company?
Finishing tasks on time and also having all the necessary tools readily available.

What is the work environment and culture like at the company?
The organizational culture is highly supportive and fosters a respectful work environment. I had a very positive and professional relationship with my supervisors.

What is a typical day like for you at the company?
During my time at the company, a typical day was characterized by a positive and welcoming atmosphere, guided by dedicated supervisors who prioritized effective learning and the excellent execution of tasks.

The company accepts people who are advanced in years also. 
Crew is Filipino based.  Very nice and helpful people.  
Work is hard, but manageable, not too bad.
Management is reasonable.
There is now a new rule: Persons who have some medical problem, like hernia, bad back, previous operations of some sort, etc. should not apply, because some heavy lifting is involved.
Recommended.  Apply to their office site with resume, address can be found in the Internet.  They will call, when positions open.

They have the worst turnover rate. Most people leave the company within 2months of joining. 

Pros:
Hard to get fired
CEO, COO are wonderful people and very understanding. They manage any problems that arise in a calm and friendly manner


Cons
Very limited in job advancement
Lowest pay of your field possible
Give out random titles with work absolutely not related to it
Management has been and still is one of the biggest issues this company has
Benefits are so minimal that theres no point in using it...
Get told by bosses its better to leave the company if you want to build your career as there is nothing here

Overall, i would rather recommend people to go to door to door jobs than this.

What is the best part of working at the company?
Weekends off, and when you are finished you shift.

What is the most stressful part about working at the company?
Dealing with a supervisor, that has no skills and manners. If you are male, you'll be fine, you will get the easiest jobs. But if you are a female and she does not like you, your life is miserable around there.

What is the work environment and culture like at the company?
Toxic environment! You are supervised by other coworkers all the time. These coworkers get easy jobs and finish in 4 hours, so the rest of the shift are behind you.

What is a typical day like for you at the company?
If you are not like by management, working like a horse.

Top Job Titles	Average salary
Cleaner 117 salaries reported	$20.00 per hour
Site manager 14 salaries reported	$63,786 per year
Gouvernant 17 salaries reported	$24.51 per hour
Payroll administrator 1 salary reported	$57,500 per year
Lead cleaner 6 salaries reported	$22.98 per hour

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