team member

line cook

front of house team member

back of house team member

kitchen team member

Big Wheel Burger

the staff are absolutely amazing, most enjoyable and sweetest people you’ll ever meet, upper management on the other hand… you could say other wise. they are nice for the most part, but they don’t do a great job of treating their staff or managers fairly or respectfully, you never know what’s happening because no one is told nothing, which ends up with people getting in trouble for things they never even did better yet knew about. they cut hours and lie about why they are instead of just being honest, they 9 times out of 10 “forget” to give staff breaks, and lastly, upper management has completely brainwashed everyone to follow whatever they want, it’s kinda sad when all you wanna see from staff is happiness and joy with being at work, wouldn’t you like to walk into an establishment with the staff all getting along and talking while making the most out of working? i’d rather eat food that i know was made with the least amount of tension and stress on the staffs part then have the poor staff stress and be judged while making my food… just a personal opinion 

For a while everything was good and near the end of my working there, there was constantly problems I had with management that never was truly resolved even after bringing things up to them multiple times. I felt like I was held to a higher standard than most employees, and management was terrible at communicating. One of the managers was especially worse, sometimes not even answering me or walking away, which I thought was ridiculous. Most of the customers were polite, same as staff I never had problems with coworkers. I think you just need to learn to stand up for yourself unfortunately. 

The manager's will follow head offices  rules to fit there labour always adjusting everyone hours. sending people home who were only working 2 hours and not the people who have been working 6 hours. Short staffed on slow and busy days cuz they won't give out anyone more hours. Free meals are limited to burger and pop only. Breaks if they remember to give you any at all. You will have to learn every position in 1 hour to make it there. The hardest part of the job is the managers they listen to head office only and even head offices doesn't know how to run the restaurant too they only enjoyable part of working there is leaving at they end of your shift and not coming back until tomorrow to repeat it all over again 

I loved my job at big wheel burger but unfortunately the manager at the time was very inappropriate and unprofessional when I asked why I was being terminated I was not given a reason at all….after coming in on my days off countless times to help out the team and do whatever asked always would love nothing more than to have my job back because I really enjoyed it I was informed by many co workers that the individual is no longer there anymore so I figured I would give it a shot I currently work full time but would be willing to come for a chat 

Supportive workplace with good policies in place. They actually care about you as a person, not just a worker. Staff meals go a long way, 50% off when off shift and for family members. Really fun group of people who support me in my life outside of work. A big family, sometimes there have to be boundaries and disagreements but they are handled professionally and with kindness. Tips are mega good. 

Their mission statement needs to either be followed by management or they need to change it.

Work culture became increasingly difficult. If you're not a favorite of management or HR you will know. 

No chance of working your way up. No support given for the unfortunate things that can happen in life. 

The material ethics of local BC food and good recipes is true. 

Overall I would not recommend this job to an adult trying to survive in the capital city.



Don’t get your hopes up when applying, they seem on the surface as a hopeful job for someone hoping to climb up a company and forge a career however there is no room for advancement, they would rather hire from outside the company than to promote those within. They claim competitive wages however they hire on at minimum wage with a chance, not guaranteed, to earn a raise once per year (if you’re lucky)

Work elsewhere, they'll waste your time acting like they'll hire you and fire you the day before your shift.

Frankly it's embarrassing that the cleaning I did in 3 days during my trial shifts was well beyond what management considered acceptable standards. is it that hard to dust a window? 

it's clear this company has little regard for what an actual entry level position should be.



Everyone was great at big wheel, the crew, upper management, managers, supervisors etc 

Very fast paced work, the dinner rushs will test you as a linecook but it's rewarding having the crew work hard and hit those targets 

There are some managers and crew that just didn't care about the environment so I think the year end reviews of all the "carbon" and waste is a lie because I've seen that for myself 

Constant miscommunication from the upper management, making decisions without any foresight, never promoting from within and always hiring new managers, claim to hire above minimum wage on all their listing but that’s a complete lie, always scheduling you outside of your availability, and lying about where the meat comes from and how fresh it is, sending out weekly schedules only one week in advance and the day before the week started 

Top Job Titles	Average salary
Team member 7 salaries reported	$18.56 per hour
Line cook 3 salaries reported	$18.59 per hour
Front of house team member 5 salaries reported	$18.58 per hour
Back of house team member 5 salaries reported	$18.55 per hour
Kitchen team member 4 salaries reported	$19.19 per hour

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