virtual assistant

travel advisor

human resources specialist

assistant

Comcast

This company has no clue what they are doing and let me explain:
 When i was working at the mobile shop, the pay per hour was garbage but commission was made up for it so I give them that. The managers who no clue about phones, they're all confused about payroll, inventory, promotions,etc. The company structure is a complete joke, during managers road show, the presentations are awful and unorganized at times it was awkward to even watch. The VP of sales is IT dude who says he has alot of business experience knows nothing about wireless industries, for example...the vision for this company is attract loblaws shoppers but they have no plans and not even want to expand beyond loblaws. No advertising through radio, TV, or anything they expected both manager and workers to approach people (i&i). Territory managers are all paid the same as inventory primes and all those nifty names to make you feel better but instead you have more work to do with no extra pay other than quarterly bonus "if" company hits targets. The targets alone are unrealistic for a lot of locations and thus you get high rate of people leaving this company because their is no growth beyond being a manager with standard salary. 

To make things more worse, even carrier reps don't like to swing by because sales are always down from targets and those that hit targets get nothing but incentives. The  district managers are always away from the field. You never hear about them and when you do its through email. Store visits from DM are rare because 80% of the time they are away from work and communicate with you through email. HR sucks, they done even hire or do anything, basically we have to go out and post ads for hiring and bring people in. At times HR takes about 2 weeks to even process hire at "many" times the candidate has another job offer.

 This company has alot to learn as of right now its awful working with very bad pay. We stand on feet all day, kiosks are in very bad locations within loblaws, people at loblaws think we are 3rd party when we are "owned by loblaws". Employee discount at store sucks with only 10% off max but carriers have their own which is 50% off :). When new promo come out IT is very slow at implementing it, signs and posters arrive late and we always seem to lag behind BestBuy Mobile and Wireless Wave. This place will not make you money as a sales man, you will spend your most days standing and tired of talking to people that blow by you as they want groceries not cell phones. 

The only thing that great about this company is carrier discounts and commission. Trust me, if you ever decide to manage a store or work as a sales rep, you will realize how the companies structure is a mess. Save yourself the time and talent and work at corporate store, glentel, or bestbuy mobile!

Most of the individuals that work at the Xfinity portion of this organization have no idea of how their products even work, and they have been working there 10, 15, some even 20 years.  I asked if they ever asked management their questions, and I was told that management told them that they didn't know either.  That is totally sad.  I came to this organization from Verizon and was treated as Public enemy number one because I did know all of the answers. Avoid this place like the Black Plaque, not unless you have no ambition, don't care about the customer base, have a lack of integrity; well you get the point. Oh yeah, also avoid, if you don't like to get paid. It's like modern-day slavery for the non-educated because you would have to be absolutely dumb or have a partial lobotomy to work for their wages. I make more as a contractor then the on staff employees. Shame on you Xfinity/Parent company, Comcast.

It's actually Convergys, the company. I think they were one of the biggest call center in Winnipeg at the time.

They had a huge number of agents. Our clients were coming from US. Workplace culture was very diversed and fast paced. Everyone try to help someone particularly the newer or younger ones.

Hardest part of the job is the grave yard shift while the most enjoyable part are the people that works with you.

This company underpays their employees and creates a very depressing and overly strict environment. The supervisors lie to their employees, where they will tell them one thing, then upper management will say that the supervisor was wrong, then you get thrown under the bus. Do not work here!!

I must say that going to work is safe because the company provide shuttle service, they allow employees to choose their schedule as long as the employees do their best at work. The management takes care of all the employees and they make sure that everyone is working at their best, they don't do spoon-feeding, the reason why employees chooses to stay, for the company helps not only me as an employee, but also the needs of my family.

From my point of view, Comcast is just an awsome place to work. Employees are well taken care of, Managers and Supervisors seek the welfare of workers. A good relationship exists amongst the worforce and benefits for the workforce are a prioriy to the management. Culture at Comcast, as far as I am concerned is the best.   

There are many work locations to select which are strategically located where people can easily travel to each day.  Overall, the management needed to be more structured which placed a strain on the employees.

Management and co-workers were great to work with, and i enjoyed being around them. The hardest part was having customers yelling at you and calling you down because there TV isn't working.I learned that I'm not meant to drive a desk, I'd much rather be moving and working outside.

Every day brings a new challenge, which makes the work engaging and rewarding. The team is collaborative, supportive, and always willing to help. Management promotes a healthy work culture with clear policies, encouraging growth, learning, and a strong sense of teamwork.

Comcast is a good company to work for, they help in educating you with 100% tuition reinbursement toward your BA or MBA. The only problem in my own words, is there is no program that will encourage you to excel after graduation.

Top Job Titles	Average salary
Virtual assistant 1 salary reported	$230 per day
Travel advisor 1 salary reported	$230 per day
Human resources specialist 1 salary reported	$400 per week
Assistant 1 salary reported	$250 per day

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