call center representative

software engineer

software development specialist

inside sales manager

business development representative

SpeedLine Solutions Inc.

So let's start with the good: The company has a generally inviting feeling, people don't talk down to you, and there is a run-of-the-mill corporate effort to make you feel somewhat valued. The building looks nice; they have free wifi (but who doesn't in 2022) and a games room that is mostly available for use. Management is typically flexible and willing to work to accommodate your needs. The CEO is down-to-earth, polite, and respectful, and I genuinely believe that he means to do well.
Now for the bad: The training in this place is just YIKES (at least where I was situated). If you cant handle mounds of OUTDATED "form-like" procedures being thrown at you and being expected to learn it, implement it, understand it, and figure out what to do in the case of it being inaccurate (which is most of the time), then this place IS NOT for you. The company prides itself on having a procedure for everything, but its problems are  1.)You can't ever find any of them on their super outdated and clunky internal platform 2.)When you do manage to find something after searching forever, it, more often than not, is outdated and inaccurate and leaves you with more questions than answers.
There is always this underlying feeling that you're being watched/monitored by someone. Whether it's a casual side-eye as someone passes your work area or the hushing of conversations as you pass by. As friendly and trustworthy as people may come off, be guarded; remind yourself that these people have been with the company for many years and work FOR THE COMPANY, not you. 
The company doesn't take kindly to negativity, so watch your gossip, and on that note, don't talk to your co-workers about much of anything. The company doesn't like it.

Finally, for a company that claims to be this magical, wonderful place to be, they have a relatively high staff turnover (which makes me wonder why there's not more internal reflection). During my time at SpeedLine, I saw more people come and go than I have with any other employer, and I have had some pretty terrible "throw-away" jobs. I was personally told by someone that "no one lasts in [my] job,"  and at first, it was hard to believe, but the "awe" quickly wore off, and it became clear why. The company has convinced itself that shelling out occasional gift cards for coffee and other random goods is a good alternative for giving their employees raises. On more than one occasion, I've heard management justify not giving someone a raise because they get gift cards or seasonal bonuses. Sorry, but in 2022 this is a toxic trait; it may have been "the thing to do" in the early 2000s, but times have changed, and the company wages are already lower than industry averages.
Expect that your duties in your position will expand vastly from the responsibilities detailed to you during your interview. People quit, people retire, and it's your burden to bear. Expect to take on loads of work when people leave (which is often enough). Some departments are valued much more than others, and if you are not in one of the fawned-over departments, you will most likely be seen as less critical, especially if your manager isn't one of the tippy-top boys club ones.
So to summarize, would I recommend this place to someone for employment? -The answer is a guarded maybe. You need to be a particular type of person to be able to shrug off all of its problems.
I would mostly recommend this place as a "get in, get out" kind of job. Get the experience and move on to greener pastures.



Overall, the work environment is standard. My experience is only with the Sales & Marketing department. There was no possibility of success under their current Sales and Marketing Supervisor. There is a gross lack of experience to lead even team of 1. The role is to micromanage all aspects of your day - from the second you walk in to the second you leave. Sitting right at your desk beside you. Right down to how many pieces of paper you print. And then to report to the Main manager and then test you on your knowledge. Not help you, test you.
I was extremely excited to work for them, until about a month into it. Then the true colors came blaring through. I lasted a month longer and called it quits. If I were a single parent, low income, single income etc and was forced to endure that environment, it would have been excruciating and detrimental to my overall wellbeing. 
In that short time, I didn't get a chance to know the rest of the teams very well (other departments) so I cannot speak about them -my interactions with them were always nice though. If looking for a positive working experience, keep looking. Under that supervision, you cannot succeed in the Sales department, regardless of effort, regardless of experience. A terrible experience for me for sure, with no knowledge gained other than my having to invoke my self worth and quit. Don't bother wasting your reference's valuable time on this opportunity. Sadly, you will just have to ask them again soon. 
Until middle management addresses these large gaps in their chain of command, and replaces their supervisor with one who has some actual real time experience with people, nothing will improve for new employees on-boarding. 

I really love working at SpeedLine. 

I've worked here for many years and I've developed a lot of great relationships with my co-workers. To me it feels like a family. 

We are expected to work hard but still have fun and strive to keep it a positive work environment.  We have many company gatherings during work to help foster a positive, fun experience and to get to know each other better.  

I never stop learning and growing here which keeps me engaged and entertained. I always encourage other employees to strive for self improvement and continue to learn.

The Management team is confident and tries to do what is best for the company yet take care of their employees. SpeedLine has a great set of values and strives to have employees that are accountable for their own actions, that continuously improve themselves, that have integrity, that respect others, that are good stewards and that can work as a team. The managers are always open and strive to communicate expectations and performance results to employees.  Each department presents their own goals and achievements to the rest of the company allowing for transparency and a clear direction. 

There are many company amenities shared. There is a lounge, games room, coffee, tea and other refreshments provided free each day. There is employee WiFi and TV. You can basically cook a meal here if you want. You can eat your lunch at your desk in the games room, lounge or on a patio. We are close to high street and many places to pick up lunch if you prefer. 

It's a high-tech job that pays a fair salary and can help you continue to learn and grow in your profession and personally. 

Overall its a great place to work.

Strongly recommended for any level 1 tech to get a job there and gain skills. Their version of "level 1" is at least level 2 elsewhere.

The job requires you to learn and learn constantly. Expect to not actually know what you're doing for 5 months. And that's if you're a quick learner.
They give you ample chances to learn, but you must be capable of doing so. It really shows with the overall quality of the support staff: definitely above average.

The culture is such that as long you as you take the advice people offer and attempt to internalize it, you'll be fine. Learning is strongly encouraged, even if you're slow. It is those that can't learn that struggle.

The pay raises are roughly inflation based, between 1-3% annually
But to get that 3% you have to be both above average in skills, ambition, helpfulness, and stats.

Their bonus program is surprisingly generous, about 120 to a max of about 350 per month. Takes a couple months to get good enough to claim it, however. And the top bonus is only if you're top5 out of about 25.
Top 5 get their bonus doubled, otherwise about 160 is the cap.

Growth within the company has several paths.
Beyond Support technician the next step is almost always to Support Project Specialist. Handle fewer overall cases, but more larger projects.
After that, several have gone into Development, and still others go into Management.

SpeedLine is a great place to work and build up a career.
I had my experience as a Support Technician and it helped me a lot to build all sorts of skills.
They will give you solid training before sending you to the floor. And even after that, you always have a level two support available to help you with issues you have.
Many technicians have been working with the company for a while, so even other techs were able to help me sometimes.
The management team will always check on you and make sure that you are doing fine, and give you feedback on what you have been doing great and what can be improved. Also, they will always support you, and make sure you can find your way within the company to reach your goals.

I'm very excited to be a member of the SpeedLine team.  I'm treated with respect and very fairly.  I have a voice in the mix.  This is the best treatment I have ever received in working collaboratively with the team.  I have been subjected to some pretty negative work environments and it is a breath of fresh air to be respected and enjoy getting up for work everyday.  SpeedLine takes the time to ensure that new employees have an opportunity to become orientated to the company at a pace that promotes success.  AND ITS FUN TO WORK HERE!  Every month there is a fun event to bring employees together.  I love the location and the patio/balcony that I can sit on and read the paper, helps me to reset.  Oh and the free coffee, tea and fixings is a great budget boost.  I feel good about bringing people on board with this great company, that has not always been the case.

- Great work environment and great coworkers
- Recently moved into a new building that was completely renovated and remodeled 
- Location is perfect as its right off the highway
- Extended health benefits offered with 50% company match on the cost
- Comprehensive training is offered to new employees and recursive training is available for existing employees as needed
- New positions are posted internally or staff referrals sought
- Love the extras such as free coffee, tea, iced tea, etc which are always available
- Lots of company sponsored social events such as pancake breakfasts, bowling nights, hikes, BBQ's are thrown throughout the year with various options for food and games, which are held both during and outside of work hours

In the almost 3 years I have been with SpeedLine I can honestly say its a great place to work and worth the 45 min commute I make into work each day. 
The work culture is forward thinking and challenges you on a daily basis which makes the efforts you put in feel so rewarding. 

In my experience the management have been great, Helped guide my career path and helped me grow through supported feedback. 

I have been in may teach jobs through out the years and the employees here are great to work with. great energy and at the same time professional. 

This has been a great experience and I am so happy I found SpeedLine easily one of the best employers I have worked for.

A great place to work; The IT team is welcoming, eager to help and share their knowledge. It is a truly collaborative work place. Team members encourage input and are authentically open to suggestions. Management trusts the team to do their job, but also there to guide the team in a supportive way; I was given the opportunity to work in areas that were strictly speaking not my core responsibility. This was particularly important to me, because I place a high value on continues learning. The people, collaborative work environment, and varied learning opportunities have made working at SpeedLine an excellent experience. Highly recommended.

SpeedLine is a great place to work. From the Owner and senior management down, they care about the compamy and employees well being, are very approachable, provide excellent amenties, including game rooms, full kitchen to cook your food in, outdoor patios, etc.  Additionally, there are monthly social functions, BBQ's, and weekend outdoor outings.

There is pleanty of room for career advancement or additional training and employees are provided the training and tools necessary to exceed at their position.

Overall a great long term place to work!!

Top Job Titles	Average salary
Call center representative 4 salaries reported	$49,000 per year
Software engineer 3 salaries reported	$71,167 per year
Software development specialist 1 salary reported	$61,000 per year
Inside sales manager 14 salaries reported	$64,286 per year
Business development representative 9 salaries reported	$42,000 per year

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