call center representative Jobs

Client Services Representative
Strategic Wealth Preservation Ltd. —Montréal, QC
- $50,000–$53,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- High school diploma or GED
- Profit sharing
- Designated paid holidays
Quick apply
10h
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —British Columbia
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Newfoundland and Labrador
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Prince Edward Island
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
Outbound Call Center Representative (Auto & Home Insurance)
Recrute Action Inc. —Markham, ON
- $22 an hour
- Temporary
- Hybrid work
- Sales
- Customer service
- Computer skills
- Work from home
Quick apply
16h
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Saskatchewan
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
Remote Inbound Customer Service Representative
The Sydney Call Centre —Alberta
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Inbound Customer Service Representative
The Sydney Call Centre —Saskatchewan
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Customer Service Representative - Remote
Sahrika Group Inc —Remote
- From $17.60 an hour
- Part-time
- Remote
- Bilingual
- Spanish
- Customer service
- Work from home
- Flexible schedule
Quick apply
2d
Sales coordinator
GMR Safety —Terrebonne, QC
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Employee assistance program
- Flexible schedule
Quick apply
Roofing Sales Development Representative
Solve Roofing Inc —Langley, BC
- $65,000–$95,000 a year
- Weekends as needed
- Bilingual
- CRM software
- Sales
Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
- $19.75 an hour
- Full-time
- Bilingual
- Customer service
- English
- Flexible schedule
Quick apply
Bilingual Customer Service Representative
Manulife —Halifax, NS
- $45,000–$50,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Disability insurance
Lead Generation Specialist - Sales Development Representative (Opener) – Full Time
Procera Solutions —Westmount, QC
- $18–$24 an hour
- Full-time
- Sales
- Customer service
- English
Quick apply
Bilingual Customer Service Representative
Manulife —Waterloo, ON
- $45,000–$50,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Disability insurance
Bilingual Customer Service Representative
Manulife —Montréal, QC
- $45,000–$50,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Disability insurance
Customer Service Representative
Grainger —Edmonton, AB
- From $22.50 an hour
- Weekends as needed
- Hybrid work
- Bilingual
- Oracle
- Sales
- Designated paid holidays
- Dental care
7d
Bilingual Customer Services Representative
Goodmorning com —Edmonton, AB
- $22–$25 an hour
- Weekends as needed
- Bilingual
- Sales
- Customer service
Quick apply
Service Inside Sales Representative
DSL Ltd. —Port Coquitlam, BC
- $55,000–$60,000 a year
- Full-time
- Sales
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Customer Service Representative
Milani Plumbing Heating & Air Conditioning Ltd. —Burnaby, BC
- $20–$24 an hour
- Full-time
- Customer service
- English
- Computer skills
- Disability insurance
- Dental care
Quick apply
10h

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Client Services Representative

Strategic Wealth Preservation Ltd.
Montréal, QC

Quick apply

Job details

Full-time
$50,000–$53,000 a year
10 hours ago

Qualifications

Customer service
Call center
Microsoft Office
High school diploma or GED
Bachelor's
Customer relationship management
Communication skills
Time management

Full job description

Job Title: Client Service Representative
Department: Client Services
Reports To: Client Services Manager
Location: Montreal, QC. – While role will be mostly remote, there will be periodic in person- team meetings held in Montreal
Job Type: Full Time- 40 hours per week-10:30 am to 6:30 pm eastern Monday to Friday

Salary: CAD$50,000 - CAD$53,000 annually dependant on experience and education.

Job Summary:

We are seeking a highly motivated and customer-focused Client Service Representative (CSR) to join our team in this new position.

The CSR will act as the primary point of contact for clients, ensuring their needs are addressed with professionalism, accuracy, and a consistently high standard of service. Additionally, the CSR will play a key role in building and maintaining strong client relationships, as well as ensuring the satisfaction and continued loyalty of clients.

The ideal candidate is an excellent communicator and proactive problem solver who takes initiative and approaches challenges with confidence. The CSR should be highly adaptable and thrive in a remote work environment, with the ability to manage their own schedule, prioritize tasks effectively, and remain productive with minimal supervision. Strong self-discipline, reliability, and the ability to quickly adjust to changing needs are essential for success in this role.

Key Responsibilities: The CSR’s responsibilities will include providing support to clients, including but not limited to:

Client Interaction & Support

Act as the first point of contact for client inquiries, both internal and external, via phone, email, or live chat
Provide timely, accurate, and effective solutions to client questions, issues, or concerns in line with company standards.
Deliver a high standard of client care in line with SWP’s client service expectations.

Account Management

Document client interactions thoroughly and accurately in the Customer Relationship Management (CRM) system.
Assist clients in understanding company products/services and guide them through processes or transactions.
Identify opportunities to cross-sell additional services or products based on client needs.

Problem Resolution

Investigate and resolve client complaints or issues promptly and professionally.
Collaborate with internal teams (Sales, Billing, Operations, etc.) to ensure a seamless client experience.
Escalate complex problems to the appropriate department or manager as needed.

Process & Documentation

Document client interactions, feedback, and resolutions accurately and thoroughly.
Follow company procedures and service level agreements for response times and case resolution.
Continuously seek improvements in workflows and suggest enhancements to increase efficiency.

Qualifications:

Education & Experience

High school diploma or GED required, college or bachelor’s degree preferred
Three (3) years of experience in a customer service, client relations, or call center role
Experience using customer relationship management (CRM) software is preferred

Skills & Competencies

Excellent verbal and written communication skills
Strong interpersonal skills with a client-first attitude
Problem-solving mindset with the ability to remain calm under pressure
Detail-oriented with strong organizational and time management abilities
Self-motivation, initiative and ability to learn quickly
Demonstrated ability to work both independently and as a team player
Technologically proficient with Microsoft Office; comfortable with email, chat platforms, and data entry systems

Work Environment:

Work from home majority of the time, with bi-weekly in-person team meetings to attend with entire team in the Montreal area.
Full time- 40 hours per week-10:30 am to 6:30 pm eastern Monday to Friday

Compensation & Benefits:

Competitive salary
Profit Sharing Plan
Group Health Insurance
Vacation
Paid time off for public holidays
Training and professional development opportunities

Please note only applicants located in Montreal and surrounding area will be considered and contacted as there are requirements to attend in-person meetings bi-weekly.

Interested applicants can submit their cover letter and CV to [email protected] by 26 June 2026.

Please note that Strategic Wealth Preservation Ltd. does not use AI to screen applicants or during the recruitment process.

Learn more about Strategic Wealth Preservation Ltd. by visiting our website at https://swpcayman.com/

Pay: $50,000.00-$53,000.00 per year

Work Location: Hybrid remote in Montréal, QC

Quick apply

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