office assistant

AUDI DOWNTOWN TORONTO

I worked here for about 2 years almost and had an  interesting experience worked with some great people met alot of great people but a lot of people come and go (ALOT)… got to see and drive some insanely nice cars and it some how managed too pay the bills  aside from that i would never work for another dealership period ever again especially under the management this particular dealership was under.. I worked in the service department at the time and the amount of favouritism , manipulation and abuse of power was ridiculous if you weren’t part of management , a service advisor or a head tech that’s worked there for a long time forget it your just a number expected to do the most for the least pay.  constantly told about opportunities  and advancement in the company by management only to keep you working to the brink not to truly help you advance. Management only favours the service advisors and “favourites” employees who massage they’re  ego are friends with and like on a personal level . Management gossips about employees to other employees , makes employees  throw other employees under the bus for any reason possible and I mean ANYTHING creating a tense uncomfortable work environment  while management apparently had the right to do , say or favour who ever they want too right or wrong . Was constantly told to do things way outside of our assigned duties  (*some things were just ridiculous*) and leaving fellow employees in the same job position with a bigger work load and then being yelled at for work not being done which was a constant issue of “who’s not doing enough” but in the mean while sending employees to pick there lunch and coffees etc and make you help other employees In a different position do there job then complain you haven’t done yours .. it was a complete joke honestly. I could go on for ever and talk about all the things I’ve seen & experienced working here but my bottom line is it’s definitely a cool experience working here if you love cars and just want to earn a steady wage with benefits sure but like I said if your not looking to work as technician , service advisor or management honestly just save yourself the labour and headache and work elsewhere I had a friend working for hardware store at the time working less hours doing way less Labour intensive  work who made more money than me by the end of the week… yea sure you get benefits but honestly the pay for the work they expected was ridiculous. 

Typical day starts with appointments not being scheduled properly and also way too many for what the techs can manage.  Then you spend the majority of your day going back and fourth waiting and hoping the promise time you gave for the vehicle is actually in the shop and being worked on, most cases it isn't and techs will cherry pick jobs.  Tower operator has no control of work given out.  I learned you have to fend for yourself at this dealership and management isn't willing to fix the issues because they are more concerned about profit.  Hardest part of the job was trying to be honest with customers when there was a delay because most of the times it was the dealerships fault.  Always had to find an excuse as to why their tire swap or service still isn't complete  after four hours.  Most enjoyable part was some of the co workers who made the job tolerable and fun at times.  There are some good employees and managers here, but dealership lacks a lot of organization.

What is the best part of working at the company?
Teamwork spirit, organization, non-interference in the work of others, and high-level treatment by the manager

What is the most stressful part about working at the company?
Sometimes there are many customers and few employees.

What is the work environment and culture like at the company?
Respect between the manager and subordinates, appreciation of the person’s efforts for the sake of work, and respect for the company and its reputation.

What is a typical day like for you at the company?
Every day is beautiful, but Saturday is especially beautiful and calm.

They absolutely don’t care about anyone at all.  They will bring you on board and then fire you without a proper cause.  Communication within management before hiring someone is complete garbage and they have no problem letting you go because one doesn’t agree. 

Again, if you’re looking for job security. Stay away! 

It was a bit unorganized. Management was changing all the time. It was a revolving door. Had a lot of good experience and met great people. Management could do better by focusing on how to improve and provide excellent customer service to both sales and service customers.

Good place to learn but problem with the they have too much technicians and not enough work causing low amount of hour to be produced and certain technicians get certain jobs. unfair community

Work over two years Bad miserable sevice manager no wages increase no advanced all employé tense situation work determinate wich bunch a lie terrible esperience.

First day was told by service manager ‘we don’t care about employee’s happiness, we give you the privilege of working here’. Shop is full of great guys, managers don’t address problems, look for any way to pass the blame to others. Unfair work distribution. 

typical work day at Audi Downtown Toronto was pretty busy, we would have new cars to detail for customer arriving to pick up their new vehicles, we would also have customer cars brought in for a full detail of the vehicle and used cars to clean up for the showroom as well.

Lots of empty promises. Shop is full of politics, very negative place to work. Very hard to make money on flat rate due to the work being handed out. Basic shop equipment is also missing. Stay away if youre a tech looking for work.

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