residential team leader

program supervisor

care assistant

administrative assistant

Alliance Youth Services, Inc.

I don't even know where to begin with this company.

After working for the company for roughly a year and a half I was fired alongside my supervisor due to lack of position after our client was discharged. All other coworkers however were moved to other programs. When asked if there was any part time positions available I was told no. Yet they are still trying to hire like crazy and have numerous vacancies throughout the agency and the only team lead they have left in the Belleville area is being forced to work ungodly hours. 

Let's talk about the money owed.... 
Management is so kind to you and ask you to take on extra duties and assure you that you will be payed for them. When you try to meet with them about said extra pay after taking on the duties and doing them for several months your meeting gets pushed back for months and months until it's forgotten about. Finally after months of trying I get to meet with management and their new little pet (who isn't there anymore either) and I'm told I will have a number by the end of the day about the back pay that was owed to me. I bet you can guess what happened next... That's right, I never heard from them again until I was fired. On top of that, they didn't have the heart to fire me face to face, they had some new girl in the office call me on my day off to let me know I was canned. No exit interview, not so much as a thank-you from from the people I dedicated myself too for the past year and a half. 

Several times management encouraged staff to write positive reviews on indeed and bribed them with gift cards so that leads me to believe that the two positive reviews here were treated to a nice hearty Montana's gift card. 

If you like staying longer than your scheduled shift on numerous occasions every month and getting paid 2 bucks more than minimum wage then don't hesitate, apply today. But if you respect yourself and want to work in a non toxic environment find one of the numerous other companies in the area and make a difference.

I've worked at Alliance for 8 months. During my time I received little to no training on my clients. You're supposed to have a shadow shift which I did not receive and my first shift was at a 1:1 house so I had no clue what I was doing. Management is unresponsive to questions and concerns that staff have and only reaches out to staff when they need something. High turn over rate to the point where half the time you don't even know who's still working with the company if you need someone to fill your shift. I was assaulted multiple times by clients and management told my coworker that it "doesn't matter" if a client assaults me. Absolutely no regard for staff safety or well-being. There are no consequences for clients, risky behaviour (such as running away) is rewarded with lunches out and spa days. The owners of the company only care about the money that they make off of having the clients there and do nothing to actually help them learn, grow, and gain independence. Don't bother applying here if you respect yourself and care about your safety, because management certainly does not.

Owners/management have complete disregard for staff safety. There is little to no training. It’s promised but doesn’t happen. Clients get away with whatever they want, even dictating which staff continue to work in the residences. Clients are inappropriate and disrespectful. They are rewarded for this behaviour so it continues getting worse each time. 
There is no HR. Just people in the office making it up as they go along. Whatever sounds good. Not approachable. And you never feel like you have any job security. There is no feeling of team.
Staff are viewed as bodies to fill shifts. You will feel like you are easily replaceable because you are. 
Staff are overworked, and unappreciated. 
Company is shady. Owners will try to intimidate and pass the blame onto anyone else.

Steer clear of this place if you respect yourself or the field of work you are in. 
Staff are assaulted, verbally and physically. Treated terribly. Very often staff are left short staffed. Or clients are left with no staff, making headlines for inappropriate behaviours and police involvement. Clients are running the show. 
No actual programming aside from pedicures and hockey games. No actual therapy or anything along those lines. 
Company slips through loop holes with the ministry because clients are cared for at their “residences” and therefore the labour board can’t incestigate past the office. 
There are a lot of companies out there making a real difference and treating their staff well. I suggest you talk to those places. Good luck!

I've been treated very well by Alliance. There is always hours to pick up, flexible schedules, great clients and so many fun activities! Alliance really cares about their clients and provides all opportunities for a great life. Most days it doesnt even seem like I'm at a "job". 
If you are responsible, dependable and a hard worker the opportunities for advancement come up quickly! One of the best companies I've had the privilege of working for.
I've been in most positions and worked with all the clients in the belleville area, each has their challenges but all have a bigger reward to make a better life for these people and have fun doing it.

What is the best part of working at the company?
It has so far being a wonderful experience working with Alliance Youth Services. The working environment is very condusive and the staff work as a team to help clients live to the best of their potential 

What is the most stressful part about working at the company?
No part is stressful working here is smooth as everything you need to carry out your job optimally is provided 

What is the work environment and culture like at the company?
The work environment is very conducive and staff work collaboratively as a team.

What is a typical day like for you at the company?
When there is a behaviour from clients leading to self injurious behaviour, property damage.

Upper management is very disrespectful, they do not respect any of their employees whether it be front line residential support workers, team leaders or supervisors. They will blame client behaviours on staff, meanwhile staff, team leaders and supervisors receive little to no support for managing high risk behaviours. There is no job security, staff are often either let go or staff leave on their own due to the constant disrespect and toxic culture. You could give them your left arm and they would still ask for more... then throw you under the bus.

Top Job Titles	Average salary
Residential team leader 1 salary reported	$21.75 per hour
Program supervisor 1 salary reported	$50,700 per year
Care assistant 1 salary reported	$53,120 per year
Administrative assistant 1 salary reported	$57,145 per year

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