account executive

senior sales executive

account specialist

sales representative

sales executive

C.H. Robinson

Working in the customs department has exposed me to many different scenarios and has educated me more than my previous engagements. We worked in a team environment where everyone was knowledgeable. The hardest and greatest part of the job was thinking on your feet. It was enjoyable as it forced you to learn and research new things to improve. Everyone is casual and down to earth; there is a laid back office culture. Management is great and lets you work independently. A typical day at work would have me processing entries for all modes of transport, consulting with customers on tariffs and classification, and doing a variety of other tasks for compliance and review of our department's work.

Overall, it is a very positive experience.

Environment was horrible that 2/3 of the staff left a year ago. Staff have been hired to replace the ones that left but a lot of the knowledge, experience and business relationships went along with the departure of the employees. You end up trying to figure things out yourself which gets frustrating, yet this seems to be the way this office runs.

Management seems lost and puts responsibilities on people but they provide little direction. Blame failures on others even little to no guidance is given. Reason for high turnover is due to managements treatment of people and the way they conduct business with the suppliers/trucking companies (unfair and unethical practices)

No real career growth potential in the office due to the structure of the organization.

C.H. Robinson Project Logistics, Mississauga Branch.
Always busy and short staff. Lack of knowledge of the Branch Manager. No flexibility from management no matter how hard you work. No appreciation from branch manager. Old school management. Hire people without experience to pay them less. Employees leave after short period of time because of poor management. No room for moving up. No bonus at all no matter how much you generate revenue during the year.

Typical day at work could consist of making quotations, going through terms and conditions (office) or travel, i.e. conduct route surveys or do load witnessing. Work alone with only limited contact with management through activity reports. Hardest part of job is stress as you are responsible for shipping very valuable oversized or overweight equipment. Most enjoyable is that you meet new people and new work Sites all the time. I worked from home in the last 2 years of the job from my home in Nanaimo BC after moving from Calgary.

The people are very nice but:
- low possibility of career growth although they sell that idea
- not compensated based on performance, but on department budgets, so even you score high, you dont necessarily get a raise
- very repetitive tasks that could be automated
- KPIs and metrics are public and put you in competition with you peers, 
- can be very stressful at moments
- rare work events 
- no time off possible during holidays for certains departments 

Such a shame for a company to NOT pay to their employees when they are in stress leave due to burn out of work flow. Uneducated and awful management team , not understanding at all, never pay attention to employees and just want profit and profit. Strongly recommend to NEVER work for this company.They caused me to leave the country because they don'pay my rights.
 I never had such an experience in my life!

Not recommending customs dept. at all.Poor salary, your efforts are not appreciated, messy, stressful,the management is fake, they talk nicely but act as it is suitable for them.No advancements. No proper trainings as everybody is or pretending to be busy.Employees are not motivated to work and the customer service is pooooor.You may negotiate a better salary or you will be stack with the same salary for the rest of your days at CH.

It was a very enthusiastic company to be employed with, I developed extensive customer service skills  in this position as a purchase and sales order clerk.  The environment was friendly and always positive.  This was a contract position for maternity leave.

A typical day begins with high levels of stress. It's a rough environment to be in, although, there are good people that work there, it's the nature of the beast for it to be miserable at times. Crazy hours: 730-530 Mon-Fri. Required to work after hours. Personal Cell number must be included in e-mail for after-hours availability.

Benefits are good. Salary is ok. Very demanding work. If you’re good at it, you will succeed, but, you will work long hours. It takes a special individual to succeed, keep your sanity while trying to be there for your family. Not easy, but, job security is there as turnover is high.

Top Job Titles	Average salary
Account executive 2 salaries reported	$28.18 per hour
Senior sales executive 2 salaries reported	$83,500 per year
Account specialist 2 salaries reported	$30.51 per hour
Sales representative 4 salaries reported	$51,500 per year
Sales executive 4 salaries reported	$83,300 per year

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