occupational therapist

intake coordinator

customer care coordinator

certified occupational therapy assistant

office manager

Innovative Occupational Therapy Services

What is the best part of working at the company?
I’ve been working with this company as an Occupational Therapist since Fall 2024, and overall it has been a very positive and rewarding experience.
One of the standout aspects is the genuine passion and care demonstrated by management. They show a sincere interest not only in client outcomes, but also in employee wellbeing and long-term career aspirations. I’ve felt supported in my professional growth and valued as part of the team.

The flexibility in scheduling is another major benefit. It allows for a healthy work-life balance and the ability to tailor my days in a way that supports both my productivity and personal needs.

Working in the Barrie–North region has also been incredibly fulfilling. There are so many creative and meaningful ways to support clients in improving their function. Interventions often go beyond traditional settings, incorporating activities like hiking, swimming, and even fishing, which makes therapy both engaging and client-centred.

Overall, this is a great workplace for anyone who values flexibility, creativity in practice, and a supportive, people-focused work environment.

What is the most stressful part about working at the company?
Administrative workload, particularly documentation, can be time-consuming and requires a high level of attention to detail. Additionally, the MVA (motor vehicle accident) environment is constantly evolving, with changing regulations, expectations, and processes that require ongoing adaptation and learning to navigate effectively.

What is the work environment and culture like at the company?
The work environment and culture are incredibly positive and motivating. The team is passionate, supportive, and creative, with a genuine desire to see both colleagues and clients succeed. There is a strong sense that everyone truly wants the best for one another, which creates a collaborative and encouraging atmosphere.

Being surrounded by such driven and dedicated individuals naturally inspires you to work hard and stay engaged. Management plays a key role in this by consistently providing motivation, guidance, and personalized feedback to support your professional growth and development.

Working as a Financial Controller at Innovative Occupational Therapy Services has been an excellent career move. This role offers the perfect balance of meaningful work in healthcare and the professional challenges of managing finances for a growing therapy practice. I'm proud to support an organization that genuinely transforms clients' lives through quality occupational therapy.
The leadership team is collaborative, transparent, and values the finance department's strategic input. I work closely with practice owners and managers on budgeting, financial planning, and operational decisions, which makes this role far more engaging than typical controller positions. My recommendations are heard and implemented, and I feel like a true partner in the organization's growth and success.
The work is varied and interesting—from managing insurance reimbursements and payroll to financial reporting and compliance. The practice's commitment to ethical billing and quality care makes my job easier and aligns with my professional values. Systems are well-organized, and I've had the opportunity to implement improvements that have increased efficiency and accuracy.
The team culture is supportive and professional. While my role is primarily behind-the-scenes, I appreciate being part of an organization where therapists are passionate about their work and administrative staff are respected as essential contributors. Management offers competitive compensation, good benefits, and opportunities for professional development.
For finance professionals seeking meaningful work in healthcare, Innovative Occupational Therapy Services provides an excellent environment. This is more than just number-crunching—it's supporting a mission that makes a real difference in the community.

Working as an Occupational Therapist at Innovative OT has been the most rewarding experience of my career. This practice truly lives up to its name—we're encouraged to think creatively, use evidence-based interventions, and tailor treatment to each client's unique needs and goals. The clinical freedom and support I have here allows me to provide the highest quality care.
The collaborative team environment is exceptional. My colleagues are talented, passionate therapists who readily share ideas, resources, and support. We have regular case consultations and professional development opportunities that keep me growing as a clinician. Management values our expertise and involves us in practice decisions, which creates a strong sense of ownership and investment in our work.
Our client population is diverse and engaging—from pediatrics to adults, sensory processing to hand therapy—which keeps my caseload interesting and challenging in the best ways. The administrative team handles scheduling and billing efficiently, allowing me to focus on what I do best: therapy. The clinic is well-equipped with quality materials and technology that enhance treatment outcomes.
What I appreciate most is the client-centered culture. We're given the time and resources to build meaningful therapeutic relationships and see real progress. Celebrating client successes with the team is incredibly fulfilling. Work-life balance is respected, benefits are competitive, and the positive, supportive atmosphere makes coming to work genuinely enjoyable.
Innovative OT is where passionate occupational therapists thrive. I'm proud to be part of this organization and highly recommend it to fellow OT professionals.

Working at Innovative Occupational Therapy Services for over seven years has been an exceptionally rewarding experience. The management team is highly involved and supportive, consistently fostering an environment that encourages professional growth and open communication. The organization is committed to implementing innovative processes, which has allowed us to remain at the forefront of occupational therapy practice and deliver evidence-based interventions tailored to client needs.

Team collaboration is a cornerstone of the workplace culture. Colleagues regularly share insights and strategies, which enhances both individual and collective clinical outcomes. The mission to improve clients’ lives is evident in every aspect of our work, from initial assessment to ongoing intervention, and it is inspiring to be part of a team so dedicated to client-centered care.

Regular meet-ups and team-building activities make the workplace enjoyable and strengthen relationships among staff. These events foster camaraderie and contribute to a positive, supportive atmosphere. The flexibility to work in the community and focus on interventions that matter most to clients is invaluable. This autonomy empowers therapists to provide meaningful, personalized care that truly makes a difference.

Overall, Innovative Occupational Therapy Services offers an engaging, dynamic, and fulfilling professional environment, with a clear commitment to both staff well-being and client success.


Day-to-Day Work
My schedule varies—some days I'm in the community seeing 3-4 clients in their homes, other days I have one session then work from home completing reports. The flexibility is great, though the inconsistent routine takes adjustment. Travel between community visits adds up, but working with clients in their actual environments is incredibly valuable.

What I Learned
Community-based work taught me to be resourceful and adapt quickly to different home environments. My documentation skills improved significantly with dedicated time for thoughtful report writing rather than rushing notes between sessions.

Management & Culture
Management is supportive and trusts our autonomy, which is essential for community work. The team is collaborative despite working remotely much of the time. Work-life balance is genuinely respected.

Challenges
The isolation can be tough—some days it's just me and my laptop writing reports for hours. The varying schedule (busy community days vs. quiet admin days) and solo work require self-motivation.

Best Part
Seeing clients in their real environments and providing solutions that fit their actual lives is incredibly rewarding. The flexibility to work from home and having time for quality documentation is a major perk. Progress in someone's own home feels especially meaningful.

Working with Innovative Occupational Therapy Services has been an incredibly rewarding experience! The team is supportive, and there’s a strong emphasis on maintaining a healthy work-life balance, which has really made a difference for me. Ownership is invested in employees’ success, constantly encouraging and providing opportunities for growth and advancement.

The retirement plan and extended health care benefits give me peace of mind, knowing my future and well-being are in good hands. The company’s commitment to  client and team support creates a sense of purpose, and I love feeling like I’m making a meaningful impact.

For anyone looking for a workplace that values you, encourages development, and truly supports your career path, I can’t recommend Innovative Occupational Therapy Services enough. I’m proud to be part of a company with such strong values.

I absolutely love working here! From day one, the other staff have been so supportive and welcoming, making me feel comfortable right away. The work environment is positive and encouraging, which has allowed me to grow and learn so many new skills and techniques. I truly feel like a valued part of the team and appreciate the opportunities to develop both personally and professionally. This is an amazing place to work!
What really stands out is the positive and team-oriented culture. Everyone is approachable, kind, and willing to help, which makes coming to work a pleasure. The leadership team is attentive and genuinely cares about their employees’ success and well-being.
I’m truly grateful to be part of such an amazing organization, and I look forward to continuing to grow and contribute here. If you’re considering applying, I highly recommend it

I have been working at Innovative since April 2023. Over the last 1.5 years, I have grown to be a better therapist and human due to having the most supportive and knowledgeable management team, being provided with a diverse caseload full of opportunities, and having access to ongoing education.  The managers truly care about your health, well-being, and growth as a person. They encourage you to try new things while supporting you throughout.  Thanks to Innovative, I now feel confident in my abilities to think creatively and push beyond the boundaries of the system to provide the best possible care to clients. 

I felt compelled to write a review after reading a negative one and loving this company! I have worked as an administrator for the last year with the company in a remote position. The company is extremely personable and grateful for performance. It is a service based industry so responsiveness is essential. Culture is positive but more challenging working remote where it is harder to have a personal connection. The owners are very flexible and personable. I have worked along side hires who were not successful in their roles. It did come down to productivity challenges working from home. I also need to add when a loved one passed they sent me flowers, on my birthday they sent me a gift, they show me I am valued. 

This company has helped me continue to learn and develop my skills as an Occupational Therapist. The auto insurance sector can be challenging, but the collaborative approach within the company helps everyone excel. I have worked at other companies in this industry, and I feel much more supported here. The managers/owners are supportive, approachable, and ensure that we produce an excellent quality of work. There is an endless amount of resources and tools to use with my clients and to continue to learn. Monthly group zooms cover a variety of topics to learn about the industry, new resources, and common topics to address with clients. It's a great place to work and I look forward to continuing to grow. 

Top Job Titles	Average salary
Occupational therapist 87 salaries reported	$111,833 per year
Intake coordinator 4 salaries reported	$22.63 per hour
Customer care coordinator 5 salaries reported	$49,500 per year
Certified occupational therapy assistant 4 salaries reported	$29.01 per hour
Office manager 3 salaries reported	$33.17 per hour

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